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Hilton Garden Inn Chicago Central Loop

3.0 star property
3-star hotel near Millennium Park

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
View from room
Restaurant
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
245 S Franklin St, Chicago, IL, 60606
  • Place, Willis Tower
    ‪2 min walk‬
  • Place, Millennium Park
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

View from room

Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

View from room

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(67 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Landmark View)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Landmark View)

9.2 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Roll-In Shower)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Willis Tower and within a 10-minute walk of State Street. Millennium Park and Michigan Avenue are also within 2 miles (3 km).

What's nearby

  • Willis Tower - 2 min walk - 0.2 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 13 min walk - 1.1 km
  • Chicago Riverwalk - 16 min walk - 1.3 km
  • Grant Park - 2 min drive - 2.2 km

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Shake Shack - ‬1 min walk
  • ‪Giordano's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Luke's Italian Beef - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

Hilton Garden Inn Chicago Central Loop

3-star hotel near Millennium Park
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness center, a television in a common area, and an elevator. Parking is available for a fee.

  • 135 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Coffee shop
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Reviews

Hilton Garden Inn Chicago Central Loop Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 874 out of 1217 reviews
Rating 8 - Good. 215 out of 1217 reviews
Rating 6 - Okay. 71 out of 1217 reviews
Rating 4 - Poor. 19 out of 1217 reviews
Rating 2 - Terrible. 38 out of 1217 reviews

Reviews

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms were perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early and we really appreciate the chance to do so. Our room was very clean and we had no issues with water, AC, amenities, etc. Giordano’s and the Sears Tower’s food hall are just steps away from the hotel. Walgreens, 7 Eleven and Circle K are also minutes away. I highly recommend and will book this hotel again in future Chicago trips.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nike Nationals Stay

Great place to call home while away from home! Came in for Nike Nationals and best decision we made! My athlete was able to stay on top of her recovery routine with concierge bringing her ice to ice! They were very helpful! Lastly, parking was expensive, but it was convenient!
Stayed 4 nights in Jul 2025

8/10 Good

Wilfreda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. I needed extra room accommodation but was not granted it.
Stayed 4 nights in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, but the street noise was definitely intrusive at times. I also tend to sleep very hot, and the air conditioning had too many restrictions, and kept cutting off. Otherwise, the room was beautiful, and the bed was comfortable. I also think that $4 for a can of soda, and 5$ for a personal size bag of chips for a quick snack is obscene, but that isn’t unique to this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cassandra Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. close to train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I was disappointed about was the fact that their “hot new restaurant” Seville, is only open on weekdays. No weekend hours!
Stayed 1 night in Jul 2025

8/10 Good

Christina

Stayed 2 nights in Jul 2025

10/10 Excellent

Thalit, Lincoln

Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked that they hold your bags after check out
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, place has a lot great options for restaurants near by, Willis tower is literally around the corner. Very clean
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

They gave me a room where the sheets didn’t fit the bed and the maintenance guy came and said he knew about that problem
Stayed 2 nights in Jul 2025

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall good experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an outstanding stay! The room was large, spotless, and featured a cozy bed along with a beautiful view. The staff were exceptionally warm and accommodating, going above and beyond to ensure I felt at home. The location was perfect—conveniently close to major attractions and public transport. I highly recommend this hotel and look forward to coming back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Liked: Property conditions & facilities
Clean, beautiful, comfortable.
Stayed 1 night in Jul 2025

4/10 Poor

Jodie

Travelled with partner
Disliked: Staff & service
Staff was rude. I booked a month in advance for a room with images of a city view. Got a room with one of only walls of brick. I had to paid $300+ while rooms listed as available WITH a city view were running $170. Staff said there was nothing they could do about it. BS. I’ll never stay at Hilton Hotels again.
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful place. Many amenities. Great location. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful architecture

Beautiful hotel with interesting features. Loved location across from Willis Tower. Super nice and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Stayed 1 night in Jun 2025