Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property
3-star hotel near Merchandise Mart

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Meeting facility
Lobby
Indoor wedding
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Millennium Park
    ‪16 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.8 out of 10
Excellent
(42 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Chicago Skyline View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Skydeck Ledge and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 2 min walk - 0.2 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km
  • Art Institute of Chicago - 19 min walk - 1.6 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Gibsons Italia - ‬7 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Marshall's Landing - ‬3 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

3-star hotel near Merchandise Mart
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 61 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Reviews

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1310 out of 2034 reviews
Rating 8 - Good. 393 out of 2034 reviews
Rating 6 - Okay. 174 out of 2034 reviews
Rating 4 - Poor. 79 out of 2034 reviews
Rating 2 - Terrible. 78 out of 2034 reviews

Reviews

10/10 Excellent

Ilana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room we booked was amazing with view of the city.
Stayed 3 nights in Oct 2025

4/10 Poor

stacey

Disliked: Amenities
Very loud, people slamming doors, loud kids late at night. staff sub par, not helpful. Room had peeling wall paper. Nothing special
Stayed 2 nights in Oct 2025

8/10 Good

Carla, Hampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky view was absolutely amazing! The room was clean, spacious, and very comfortable. The staff were friendly and welcoming, and I really enjoyed the drinks at the bar. The overall menu experience was also excellent. The only suggestion I’d make is to upgrade the irons in the rooms, as that was the only part of my stay that could have been better. Otherwise, everything else was fantastic!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We loved the location. Very convenient to Starbucks and 7-Eleven. The bar and restaurant was great.
Stayed 3 nights in Sep 2025

8/10 Good

Ruiyi

Stayed 2 nights in Sep 2025

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st trip to Chicago

The bar and breakfast buffet were nice. Breakfast was a full breakfast with vegan options. We didn’t have time to use the pool & sauna, but my daughter said the pool looked nice. Klaou checked us in and assisted us to the elevators. The gentleman on the 15th floor was nice, even getting our elevators for us on our way out. Our view was magnificent! I think we had room 1719. We were there for my brother’s wedding at Merchandise Mart, which was next door. The river walk is a short walk away (if you have good knees). Also close to the world’s largest Starbucks (by uber, not walking). So my daughter was able to take this off of her bucket list, as I was also able to check off Taste of Chicago. The only negative are the super low, small toilets and the fact that there was no cable tv the first few hours after check in.
Stayed 2 nights in Sep 2025

10/10 Excellent

lindsey

Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Stayed 3 nights in Sep 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Our car was towed in their parking garage because we parked in a restricted area. Cost us over $300 to retrieve it. The front desk didn't warn us about the potential for being towed and management did not try to accommodate us in any way after the incident. It was also very hard to get a response from them when we tried to contact them about the situation. It ruined our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Albert

Stayed 3 nights in Sep 2025

2/10 Terrible

Abbie

Travelled with partner
Terrible
Stayed 3 nights in Sep 2025

10/10 Excellent

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, nice area
Stayed 1 night in Sep 2025

8/10 Good

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Rita

Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more places to eat around there
Stayed 1 night in Aug 2025

10/10 Excellent

Kalijah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect! Early check in and high rise floor requests were met as a great way to spend my son’s 4th birthday!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Micheale, TOLEDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the first room was not cleaned they made sure to correct it by giving us another room
Stayed 2 nights in Sep 2025

6/10 Okay

Grayling Morris.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tv service
Stayed 3 nights in Sep 2025

10/10 Excellent

Michaelann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool noodles were a nice touch for the kids. Enjoyed the color lights and lounge chairs of the pool. Liked 15th floor bar area
Stayed 2 nights in Sep 2025

10/10 Excellent

Ling

Stayed 2 nights in Sep 2025

10/10 Excellent

ana bertha

Stayed 5 nights in Aug 2025