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Hotel Riu Plaza Chicago

4.0 star property
4-star hotel near Michigan Avenue

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Lobby
2 bars/lounges, rooftop bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(188 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(79 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

City center retreat .At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and State Street, both within a 5-minute walk. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Northwestern Memorial Hospital - 2 min walk - 0.2 km
  • Water Tower Place - 6 min walk - 0.6 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Millennium Park - 13 min walk - 1.1 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 44 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Do-Rite Donuts & Chicken - ‬2 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Second Story Bar - ‬2 min walk
  • ‪RAMEN-SAN Deluxe - ‬2 min walk

About this property

Hotel Riu Plaza Chicago

4-star hotel near Michigan Avenue
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2449 out of 3168 reviews
Rating 8 - Good. 431 out of 3168 reviews
Rating 6 - Okay. 152 out of 3168 reviews
Rating 4 - Poor. 75 out of 3168 reviews
Rating 2 - Terrible. 61 out of 3168 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelsey

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
All was a great place to stay, we enjoyed ourselves
Stayed 3 nights in Nov 2025

2/10 Terrible

ravi

Disliked: Cleanliness, staff & service
I like New construction everything looks new but poor cleaning
Stayed 2 nights in Nov 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Rodrigo

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Sub Par. The internet is Really Bad.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Baldeep

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cristiane, São Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the room was large and comfortable, breakfast was great and the hotel conditions perfect
Stayed 2 nights in Oct 2025

2/10 Terrible

Ray

Good morning we booked this room for a Cat Stevens concert that was postponed and we tried numerous ways to either get a credit or move it to a later date. No one was willing to work with us.
Stayed 1 night in Oct 2025

10/10 Excellent

Blake

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Favorite place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, with easy access to Michigan avenue and downtown. Great breakfast. Everything was spotless, including the bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

Arye

Stayed 3 nights in Sep 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
Phenomenal hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area. Included breakfast was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Place to stay
Stayed 3 nights in Jun 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to everything!
Stayed 3 nights in Oct 2025

8/10 Good

Richard Alan, Southbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible
Stayed 2 nights in Oct 2025

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed was as high as my wrist so I had to sleep on the loveseat since there was no way to get into bed. Very disappointing for the price we paid. Wonderful rooftop bar and lounge. The line was too long to wait for our included breakfasts. Decor is lovely. Staff was very accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Clarissa

Stayed 2 nights in Sep 2025

2/10 Terrible

NELSON

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk personnel is the most unprepared that I have seen in my life. I am an international traveler.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Sep 2025