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The Royal Sonesta Chicago Downtown

4.0 star property
Art Deco hotel near Chicago Riverwalk

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Photo gallery for The Royal Sonesta Chicago Downtown

Enjoy intimate dining or social gatherings on our rooftop terrace with elegant seating arrangements and a stunning city view.
Host formal events in a sophisticated setting with rows of chairs and elegant decor.
Enjoy breathtaking views of the city from this high-rise building with a unique corner design.
Relax in comfort with a large flat-screen TV, comfortable bed, and city view.
Enjoy meals with a city view from this dining area featuring a round table, candles, and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Chicago Riverwalk
    ‪1 min walk‬
  • Michigan Avenue
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Enjoy the city view from the large window in this stylish living room, featuring a dining area, sofa, and coffee table.

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(90 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Enjoy a panoramic city view from the comfort of this stylish room, featuring a round table, matching chair, and cozy armchair.

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Columbus)

Enjoy a compact yet functional space with a kitchenette, dining area, and comfortable living space.

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, River View

Enjoy the city view from the large window in this stylish living room, featuring a dining area, sofa, and coffee table.

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Relax in a spacious room with a large bed, two bedside tables, and a city view.

Superior Suite, 1 King Bed (State)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Relax in a spacious room with a large bed, city view, and modern amenities.

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Experience the city from your retreat, featuring a brick wall, city view, and comfortable seating area.

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Relax in a spacious room with a large bed, city view, and modern amenities.

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, River View

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(37 reviews)
  • 46 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, River View

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(48 reviews)
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Experience the city from your retreat, featuring a brick wall, city view, and comfortable seating area.

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Enjoy a panoramic city view from the large window, relax in the comfortable seating area, and dine at the table with chairs.

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Enjoy a panoramic city view from the large window, relax in the comfortable seating area, and dine at the table with chairs.

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Relax in a spacious room with a large bed, two bedside tables, and a small table for work or reading.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Enjoy a compact yet functional space with a kitchenette, dining area, and comfortable living space.

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Relax in a spacious room with a large bed, two bedside tables, and a small table for work or reading.

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Enjoy the city view from the large window in this stylish living room, featuring a dining area, sofa, and coffee table.

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Relax in comfort with a large flat-screen TV, comfortable bed, and city view.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Relax in a spacious room with a large flat-screen TV, comfortable bed, and separate seating area.

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Room, Multiple Beds, Accessible

  • 157 sq m
  • Sleeps 5
  • 2 King Beds

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Relax in our spacious seating area, enjoy a drink at the well-stocked bar, and take in the elegant ambiance.

Sheraton Grand Chicago Riverwalk

Downtown Chicago
  • Pool
  • Pet-friendly
  • Free WiFi
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4.2 out of 5, Very good, 1,421 reviews
The price is CA $301
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includes taxes & fees
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About the area

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 5-minute walk of Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Grant Park is within 2 miles (3 km).

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.0 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬1 min walk
  • ‪Base Bar - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Travelle Kitchen + Bar - ‬7 min walk

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel near Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 78 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Nearby parking fee: USD 58 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2149 out of 2815 reviews
Rating 8 - Good. 392 out of 2815 reviews
Rating 6 - Okay. 139 out of 2815 reviews
Rating 4 - Poor. 58 out of 2815 reviews
Rating 2 - Terrible. 77 out of 2815 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
The picture that is shown is not available to hotel guests. That was a major factor in picking this property
Stayed 1 night in Jul 2025

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Free upgrade was beautiful- busy place but couldn’t tell unless you were in the lobby. Staff was super nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Great location! Nice staff and spacious rooms. Beautiful view of the river
Stayed 1 night in Apr 2025

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

angelita, sulphur

Stayed 5 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, but rude neighbor for 1 night of 5

The overall stay was very nice and the staff was great. Our first day/night of the stay was a little bumpy due to our next door neighbor guest. I had to call the front desk two times due to loud and foul yelling and then for cigarette smoke. We had an adjoining doorway, so the noise and smell came right through. They sent security two times and finally asked the guest to leave, who had been there a month we found out. Learned the room was in horrible condition. Note to RS, if you have a guest staying longer than a week and they do not let housekeeping in - you have a problem. Every hotel should check a guest room if they are there a week or more and no one has had access to the room,
Stayed 5 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anahiz

Stayed 4 nights in May 2025

10/10 Excellent

Jeanette

Stayed 3 nights in May 2025

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well-situated, immaculately clean and comfortable. The staff is welcoming, efficient and professional—special shout out to Juan and the rest of the breakfast staff at Hoyt’s. The only things I did not like about the hotel were the lack of room service, the rain shower-type shower head (which makes it challenging to take a shower when you don’t want to wash your hair) and certain of the characteristics of the breakfast choices (a la carte breakfast is served at Hoyt’s, portions are large and there are a lot of choices, but the items are pricy and I found that I wanted to modify many of the dishes by eliminating various elements—I would recommend to Hoyt’s that it expand its side dish menu to include a few more smaller-portioned and plainer items like single eggs, fruit cup, etc.), but these things did not affect my experience to any significant degrees overall, it was a great stay and I would not hesitate to stay there again when next I am in Chicago.
Stayed 4 nights in May 2025

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great location!! Walkable to almost everything you’d like to see downtown. Comfy bed and nice bathroom!! I would definitely stay again :)
Stayed 3 nights in May 2025

8/10 Good

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff were very polite.
Stayed 11 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Giang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was missing chair and tv didn’t work upon arrival. Staff is rude and not very friendly.
Stayed 3 nights in May 2025

10/10 Excellent

ashley

Stayed 3 nights in Apr 2025

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location when visiting Chicago, I will definitely stay here again!
Stayed 3 nights in May 2025

4/10 Poor

Adele, Crystal Lake

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Upon checking in your front desk was very unfriendly and did not explain the fees at check in they I was charged. My room was next to the elevator and the worse view and my room had a horrible smell of cigarette smoke. The bar was great and excellent services Checking out once again so not any royal service. Never offered to print my bill or ask how my stay was. Saturday night was a young gentleman and a new trainer who were great. Explain my charges , printed my bill and apologized for how we were treated. I hope your front desk learns for him. Chicago has many wonderful hotels my family booked 3 rooms for a graduation and we all felt the same way about this property . I ordered flowers to the hotel with my daughter’s name she was a guest and they never were delivered to her room. Do better ! This was a big special moment .
Stayed 2 nights in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location and room was much roomier than we expected- great hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time in Chicago and it was great. The staff was very helpful and knowledgeable. My room had the best view ever. The room was very clean and comfy. The check-in and checkout process was so fast.
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was amazing! Especially Shetara and the valet attendants were very helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate feeling with spacious rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and decent price
Stayed 4 nights in Apr 2025