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Thompson Chicago, by Hyatt

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Creator video
Lobby
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite)

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and State Street, both within a 5-minute walk. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Water Tower Place - 6 min walk - 0.6 km
  • Chicago Riverwalk - 2 min drive - 1.8 km
  • Millennium Park - 2 min drive - 2.1 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪La Colombe Coffee - ‬3 min walk
  • ‪Gibsons Bar & Steakhouse - ‬1 min walk
  • ‪Hopsmith Tavern Chicago - ‬4 min walk
  • ‪Maple & Ash - ‬1 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬1 min walk

About this property

Thompson Chicago, by Hyatt

4.5-star luxury hotel near Michigan Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center.

Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 247 guestrooms or units
  • 22 levels
  • 2 bars or lounges
  • 836 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 787 out of 1123 reviews
Rating 8 - Good. 183 out of 1123 reviews
Rating 6 - Okay. 82 out of 1123 reviews
Rating 4 - Poor. 35 out of 1123 reviews
Rating 2 - Terrible. 36 out of 1123 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
One elevator was out of service but we were notified in advance. Having Tavern on Rush in the lobby is a great feature!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Feb 2025

10/10 Excellent

Feliesha

Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very personable and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here! Would recommend to family and friends
Stayed 2 nights in Feb 2025

10/10 Excellent

Dametria

Stayed 2 nights in Mar 2025

10/10 Excellent

Ovaton

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Traveled with children so I didn’t like that the only fridge was filled with items for purchase and there was no microwave available for guest use
Stayed 2 nights in Feb 2025

10/10 Excellent

Shayna

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Thompson hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylin

Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was very convenient given our dinner reservations across the street. The lake view off the 20th floor was slightly blocked by other buildings but nice. Though Expedia should call out it's not a complete view of the lake for the extra cost. Building only had 2 elevators for 21 floors...and one of the elevators was broken. So it took forever to get the elevator at times. No ice machines on the floor. No fridge in the room.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Travelled with group
Disliked: Property conditions & facilities
The hotel location is great. It’s close to shops, restaurants, and entertainment. It’s very walkable to Michigan Avenue. The room was not as advertised on the website. The speak was dated and didn’t have a Bluetooth connection. The entrance walls were dirty with scuff marks and residue. The brown couch in the living room had a tone of white stains. The cords from the TV were so disorganized and hanging from the base of the desk. Lastly the heating/cooling unit was exceptionally loud. I don’t think I would stay at this hotel again but it was an okay experience for a winter weekend trip.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Heather, Dartmouth

Travelled with partner
Disliked: Property conditions & facilities
Hotel in good location but ongoing repairs to elevators very inconvenient and caused long delays to access rooms.,will not return until elevator repaid complete/ now over several months
Stayed 4 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel with all kinds of accolades. Beautiful inside and great location outside for food, bars, shopping, and walking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely recommended 10/10
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Stayed 1 night in Feb 2025

10/10 Excellent

Bryanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice, clean, and classy hotel. The downstairs is breakfast is amazing! The beds are super comfortable, that was the hardest part of saying goodbye haha
Stayed 2 nights in Feb 2025

8/10 Good

Gage

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Got the junior suite and there were no towels and lights that didn’t work. Other than that great stay. Amazing views and an awesome area that’s very walkable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Thompson is so nice and always very accommodating. Nicole goes above and beyond to treat her guest with extra special care. We will continue to stay at the Thompson every time we are in Chicago. Thanks Nicole for your excellent customer service!
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025