voco Chicago Downtown - Riverwalk by IHG

3.5 star property
3.5-star hotel near Merchandise Mart

Choose dates to view prices

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
In-room safe, desk, laptop workspace, free cribs/infant beds
Meeting facility
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(28 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(41 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 2 min walk - 0.2 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km
  • Art Institute of Chicago - 19 min walk - 1.6 km

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Gibsons Italia - ‬7 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Marshall's Landing - ‬3 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel near Merchandise Mart
Voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 10 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

Reviews

voco Chicago Downtown - Riverwalk by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2214 out of 3441 reviews
Rating 8 - Good. 636 out of 3441 reviews
Rating 6 - Okay. 282 out of 3441 reviews
Rating 4 - Poor. 146 out of 3441 reviews
Rating 2 - Terrible. 163 out of 3441 reviews

Reviews

2/10 Terrible

Haohao

Stayed 2 nights in Sep 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great ! Ericka was great! Clean , friendly staff, easy parking , a great view
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Had a hard time showing in hot water. Very stingy on Toilet paper, only had a roll in the bathroom. Services were good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ayeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was so cozy, clean and welcoming. I will definitely return! I enjoyed myself.
Stayed 3 nights in Sep 2025

6/10 Okay

Kendrick Rondell

Stayed 3 nights in Sep 2025

10/10 Excellent

Justice

Stayed 4 nights in Sep 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service. It was just annoying you have to take an elevator to 15th and then to our actual floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Simran

Stayed 1 night in Sep 2025

4/10 Poor

Mia, Belle Chasse

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everyone with the exception of the black lady was nice. The older black lady was very rude. My cc was charged an additional amount of $221 outside of the deposit and payment. My bank notified me of a fraud alert. When I tried speaking with the older black lady at the front desk she brushed me off and wouldn’t let me finish my sentence. Secondly, the tv channels did not work nor did the ac. It went from being very cold to very hot the reminder of my stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Bryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Kendra

Stayed 3 nights in Sep 2025

10/10 Excellent

Cloteal Sheree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skyline view from my room was beautiful!
Stayed 3 nights in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Aundrea

Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for Chicago

Great location, comfortable and spacious room, liked the market/bar. Nice decor.
Stayed 1 night in Sep 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Braian, Blandon

Business traveller
Liked: Cleanliness
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing!!!! Will definitely come back next time I visit Chicago!! A Cali girl definitely felt at home here! I arrived early and exhausted from my flight and they were amazing and upgraded my room!! The views were spectacular and made my trip that much better!! Thank you guys!! Also lobby was beautiful on floor 15!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at VOCO great hospitality. Very clean. Recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lydia

Stayed 3 nights in Aug 2025