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Comfort Suites Twinsburg

2.5-star property
2716 Creekside Dr, Twinsburg, OH 1-855-887-0424
Choose Dates
3.3 out of 5
See all 7 Travelocity Reviews

"The room keys I was given (to room 302) didn't work with several tries, so I had to be reassigned to a different room (314). " More

By a verified traveller on Sat 30 Nov 2019

Points Of Interest

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Hotel Description

Hotel near Cleveland Clinic - Family Health and Surgery Center Twinsburg in Twinsburg

City center stay

Within 3 miles (5 km) of this Twinsburg hotel, you'll find Cleveland Clinic - Family Health and Surgery Center Twinsburg and Liberty Park. Fun 'n' Stuff and Hudson Springs Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, laundry service, and conference space. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 70 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free weekday newspapers.

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$99* Per night/room 1 Dec. - 2 Dec.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Comfort Suites Twinsburg ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Twinsburg

Everyone (4) Family (4)
4 out of 5
The room keys I was given (to room 302) didn't work with several tries, so I had to be reassigned to a different room (314).

Posted by on 30 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Manager

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2 out of 5
Checked in double room non smoking. Get to room had cigarette holes in curtains. Went straight to bed, loud music from across street made it hard. Turned in AC unit to drown out noise from bar, it would not cool down room. Hit up to take shower tub had large crack and was dirty. Told lady at checkout . She said they rent the room all the time with no complaints. Didn’t act like she cared.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2 out of 5
Huge disturbing stain on the mattress pad and pillow cases. Was so grossed out i slept on the couch provided.

Posted by on 8 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Management.

Thank you for your time and letting us know about your stay. On behalf of our team I apologize that your stay with us was not satisfactory. If you have brought this to our attention while at the hotel, we should have rectified the solution in attempt to make your stay more comfortable. Again, we do apologize that you were not happy with your recent stay with us. We will use your comments to make improvements in our services.

2 out of 5

ich

Food in fridge from previous guests Someone had written on bathroom door in soap Bathroom tub looked like it had icky 'god knows what ' stains in it Only working ice machine was on 3rd floor The rollaway mattress looked like it had been in an old boys out camp in the 1960's No sheets for couch bed in room Other guests garbage still in room Walls had stains and scratches Door locks were sticky Pool looked dirty I could go on but you get the idea

Posted by on 19 Jun. 2017

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5 out of 5

Nice hotel in nice town

Pros: Everything was the way it should be.
Cons: One small item. The thermostat was off so the setting needed to be 67 to get the room at 73. No bid deal.
Location: Good restaurant near by. Convenient to interstate.
Stayed two nights. Check in easy. Staff pleasant. Facility clean and well maintained. Room comfortable and bed comfortable. Plenty of towels. Good experience.

Posted by on 1 Aug. 2016

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4 out of 5

Nice hotel for the price.

Wish they (and other hotels) would use a top sheet and not just the comforter.

Posted by on 12 Jul. 2016

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4 out of 5

Great Deal

Hotel is fairly new. Staff was friendly, rooms clean, breakfast good. Overall, this is a great hotel for the money. I would stay here again.

Posted by on 10 Dec. 2006

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About the Comfort Suites Twinsburg

Location 2716 Creekside Dr, Twinsburg, OH 44087

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. The business-friendly Comfort Suites Twinsburg also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Twinsburg hotel is smoke free.

  • 70 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Akron-Canton Airport (CAK) (55 km / 34.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Twinsburg offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.