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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Reception
Bar (on property)
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Southwest General Health Center
    ‪11 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(40 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Middleburg Heights

In suburbs.Within a 15-minute walk of the hotel, you'll find Big Creek Reservation and Southwest General Health Center. Baldwin Wallace College and Mill Stream Run Reservation are also within 3 miles (5 km).

What's nearby

  • Big Creek Reservation - 2 min walk - 0.2 km
  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • Huntington Bank Field - 21 min drive - 31.0 km
  • Cleveland Clinic - 25 min drive - 35.2 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪First Watch - ‬7 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It is not up to the standard. It is not worth spending money
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Jermyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great when i checked in.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Staff & service
Friendly staff. Close to lots of places to eat.
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness
The pool was shut down and it wasn’t posted on their site. If I would have known that I would have picked some where else where the kids could have enjoyed the pool.
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Pamela

Travelled with family
Disliked: Staff & service, amenities
It was not the best day of anywhere we’ve been recently! Their Keurig coffee maker only had pods for decaf. The entire hotel only had decaf pods. That was a big no ! The back door key wouldn’t work – so therefore I had a really long walk! I walk with a cane – so it’s not that easy for me to walk long distances. Our room was right by the side door and we couldn’t use it! Wi-Fi didn’t work in the hotel. The shower went from hot to cold all the time while using it. And I don’t know why hotels do this, but they should have an opportunity to give someone a stepstool to get into the beds! They are way too high for normal size people Sadly, also the only day that the front desk was nice, was the very first day we checked in. After that they couldn’t be bothered.
Stayed 5 nights in Nov 2025

6/10 Okay

Ayse

Stayed 1 night in Nov 2025

6/10 Okay

Christina, Middleburg Heights

Stayed 3 nights in Nov 2025

8/10 Good

steven, New Concord

Stayed 1 night in Nov 2025

8/10 Good

Timothy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast fresh. But pool closed. Would have been nice to know!!!!! Decor a little date but overall nice
Stayed 1 night in Oct 2025

8/10 Good

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennilda C

Stayed 2 nights in Oct 2025

6/10 Okay

Grant

Travelled with group
Disliked: Property conditions & facilities
There was mold on ceiling in bathroom and soap was empty.
Stayed 2 nights in Oct 2025

6/10 Okay

Karissa

Only one elevator appeared to be working and it made terrible sounds. A light bulb was missing from the desk lamp. Notified front desk in evening when checked in. No one could replace it until maintenance arrived the next morning closer to 9 which was after we needed to leave.
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Yes to the shuttle. I didnt have breakfast there, but the bar/restaurant servixe the night befode was not great, the bartender was not there and the mgr had to fill in. She did great but isnt a bartender. Room was chilly. Water not very hot
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, we noticed that we did not have any towels for drying off after taking a shower. I called down to the front desk. They said they would have them brought up nothing happened. We also asked for hand soap as they have liquid hand soap dispenser mounted on the wall. They had plenty of lotion, but no hand soap. Also, the shower caddy that holds the body soap. Shampoo and conditioner was not mounted on the wall. There is mold on the ceiling. Looks like a toilet or the shower above is leaking, causing mold. Overall, this looks like a nice property on the outside yet. It is definitely mismanaged and not well maintained. I have stayed here at least five times in the past 10 years and I have to say this is the worst condition I’ve experienced. I will not be staying here again until Something happens in a positive manner.
Stayed 2 nights in Oct 2025

2/10 Terrible

Susan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was being renovated. 3 Elevators but only One worked and it stopped for a while on 2nd day of our 5 day stay. Restaurant sucked as ran out of menu food. Didn’t want maid service in room but set out trash cans and the maid service didn’t take it for 2 days. Only pleasant thing was the service desk as the guy covering during the day tried to be friendly and accommodating. Never staying at this hotel again!
Stayed 4 nights in Oct 2025

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked this place because it had pool and sauna amenities but when we got there it was under construction- so that was sad. However , the driver to and from airport was worth it!
Stayed 1 night in Oct 2025

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Definitely not worth the price that was paid.
Stayed 1 night in Oct 2025

4/10 Poor

PABLO

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Made reservation ahead and once I arrived the front desk lady did not let me check in until 2pm, then later she said until 2:30 and then until 3pm, she was no friendly at all, she was with her phone all the time, then once I got in, the room was in bad shape, carpet was dirty, didnt look that old in the pictures and during my whole stay they never cleaned the room
Stayed 14 nights in Sep 2025