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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Reception
Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Southwest General Health Center
    ‪11 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(41 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Middleburg Heights

In suburbs.Within a 15-minute walk of the hotel, you'll find Big Creek Reservation and Southwest General Health Center. Baldwin Wallace College and Mill Stream Run Reservation are also within 3 miles (5 km).

What's nearby

  • Big Creek Reservation - 2 min walk - 0.2 km
  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • Black Cultural Center - 3 min drive - 2.5 km
  • Cleveland Clinic - 25 min drive - 35.2 km

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fat Head's Brewery - ‬16 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 1007 reviews
Rating 8 - Good. 226 out of 1007 reviews
Rating 6 - Okay. 161 out of 1007 reviews
Rating 4 - Poor. 130 out of 1007 reviews
Rating 2 - Terrible. 166 out of 1007 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Sean

Stayed 1 night in Feb 2026

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason for booking this hotel was for my kids to swim. The website didn’t indicate the pool was closed, telephone number was wrong so I couldn’t confirm and I was not told this at check-in. Don’t stay the night but still charged full price. Refund request was not responded to.
Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

JAVIER, Aguascalientes

Travelled with family
Liked: Cleanliness, amenities
Everything was ok but the young woman (african american) at front desk very rude and just one elevator in service.
Stayed 3 nights in Dec 2025

4/10 Poor

Sanaa

I had to kill a kissing bug and a fly wasn’t sure if there were any more bugs so I tried to sleep with the lights on
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Didn't eat. Parking was fine.
Stayed 8 nights in Dec 2025

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Close to shopping and other activities
Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The key machine was out of order and our rooms were moved twice just get working keys. Terrible runaround. Awful shuttle ordeal. Had to leave 1 hour earlier and get up at 3:15 am to make a shuttle. Ridiculous. No staff working restaurant and all we wanted was a quiet night in after traveling in an ice storm. Between the key and restaurant fiasco, we didn’t get to bed until 9pm when arrived at 6. Just terrible.
Stayed 1 night in Dec 2025

6/10 Okay

Terre

Travelled with family
Liked: Cleanliness
The day we were headed to the hotel we called to see if the room had a refrig so we could bring snacks since it was not listed as an amenity. We were told no. When we got to our room there was a refrig but we hadn't brought the cheese and crackers we had planned for a snack. We were told by the deck "Oh we have a bunch of new people!" We also pd in advance for the breakfast buffet. Next morning we went down to the restaurant and there was no buffet. Our two choices were an Omlete and potatoes or eggs and bacon and potatoes. Though the food and service was good it was not as advertised. We were told it was because the hotel was booked under capacity. The room was nice, comfortable and clean. Though we did wonder the choice of the soap and shampoo bottle holders being centered right in the middle of the shower wall. So you have to stand far away from the showerhead and try and direct the water on you to shower. Or you have to stand right up against the wall the showerhead is on otherwise is you are bumping into the bottles on the wall. Oh and there was the elevators. Out of 3 only one worked and moaned and groaned the entire ride. Since we were on the 5th floor and elder we didn't have a choice but to use it. We laughed and prayed when we did. Also we paid fon
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Service was great. Kids were bummed the pool was closed.
Stayed 1 night in Dec 2025

4/10 Poor

aarthi

Stayed 1 night in Dec 2025

6/10 Okay

Kesha

Liked: Staff & service
Decent hotel for the price. i would stay again.
Stayed 3 nights in Dec 2025

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 1 night in Dec 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a huge dirty spot on the curtain. Coffee pot is dirty. People at the front desk seem to be snobby. O and the elevator smells like burnt rubber and sounds horrible. It’s pretty sketchy. I definitely won’t be coming back here.
Stayed 2 nights in Dec 2025

6/10 Okay

Danny

Stayed 3 nights in Nov 2025

10/10 Excellent

STEVE W

Travelled with family
Liked: Cleanliness
Staff was EXTREMELY Helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Drew

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Monteous

Stayed 1 night in Dec 2025

2/10 Terrible

Laura

Disliked: Property conditions & facilities
The airport transfer was unavailable
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice except tub did not drain well. By the time we were finished showering tub was half full of water and took a long time to drain. Soap and shampoo dispensers were either empty or just not working. We told front desk but the person didn't even take note of what I had told him.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
All went very well. Staff is friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sohair, warren

Liked: Cleanliness, amenities, property conditions & facilities
room was clean ,parking was convenient, driver to airport was on time
Stayed 1 night in Nov 2025