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4.3 out of 5

"I didn’t like how the first room I was put in had bed bugs. " More

By a verified traveller on Thu 27 Feb 2020

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Hotel Description

3.5-star hotel near Cleveland Public Library

Downtown Cleveland stay

Within a 10-minute walk of this Gateway District hotel, you'll find Cleveland Public Library and Rocket Mortgage FieldHouse. Also, Cleveland State University is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

Free area shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and perks like a free area shuttle.

Free WiFi, cable TV

The 205 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and safes.

Room, 1 King Bed, Non Smoking (Worklife)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$100* Per night/room 1 Mar. - 2 Mar.

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking, View (Worklife)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Cleveland at Playhouse Square ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Cleveland at Playhouse Square

Everyone (6) Couples (1) Family (6)
3 out of 5
I didn’t like how the first room I was put in had bed bugs.

Posted by on 27 Feb. 2020

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4 out of 5
Restaurant only had 4:15 pm reservations available but was empty for the first hour we were there. No happy hour. Our rooms were not together and I had booked way in advance. Disappointing for cost

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Jasmine

We do have a happy hour Monday - Friday from 3 PM - 5:30 PM. I apologize about the room placement. Rooms are not assigned until day of arrival, and we must have knowledge of your preference to accommodate requests.

3 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Jasmine

Thank you for rating our hotel.

5 out of 5
As long as you do the research nothing comes as as surprise. Close to a lot of good dining spots and the gym and pool were good. Would stay here again.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Jasmine

Thank you for taking the time to write us a review! We are glad you enjoyed your visit with us and look forward to your next stay!

5 out of 5
Cozy and low key! Staff was very helpful. Close to many places.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Jasmine

Thank you for taking the time to write us a review! We are glad you enjoyed your stay!

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Jasmine

Thank you for taking the time to rate our hotel! We appreciate your feedback.

4 out of 5

Posted by on 21 Jun. 2019

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Comment from Hotel Management

24 Jul. 2019 by Jasmine - FOM

Thank you for taking the time to rate us! I’m so glad you enjoyed your experience!

4 out of 5
Fantastic location! Lighting in bathroom and toiletries could be better.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

24 Jul. 2019 by Jasmine - FOM

Thank you for taking the time to rate us! I’m so glad you enjoyed your experience!

5 out of 5

Posted by on 8 Jun. 2019

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Comment from Hotel Management

24 Jul. 2019 by Jasmine - FOM

Thank you for taking the time to rate us! I’m so glad you enjoyed your experience!

5 out of 5

Posted by on 24 Feb. 2019

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About the Crowne Plaza Cleveland at Playhouse Square

Location 1260 Euclid Ave, Cleveland, OH 44115

Property Features

As a guest of Crowne Plaza Cleveland at Playhouse Square, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square. A free area shuttle within 5 miles is available. Parking is available for a fee. This 3.5-star Cleveland hotel is smoke free.

  • 205 guestrooms or units
  • 13 levels
  • 13079 sq ft of conference space
  • 1215 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.6 km / 12.2 mi)
  • Train station: Cleveland Station (3.3 km / 2.1 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Cleveland at Playhouse Square offers 205 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 37 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Cleveland Playhouse Square
  • Wyndham Playhouse
  • Wyndham Playhouse Square
  • Wyndham Playhouse Square Hotel
  • Wyndham Playhouse Square Hotel Cleveland
  • Cleveland Wyndham
  • Wyndham Cleveland At Playhouse Square Hotel Cleveland
  • Wyndham Cleveland At Playhouse Square Ohio
  • Wyndham Cleveland Playhouse Square Hotel
  • Crowne Plaza Cleveland Playhouse Square Hotel
  • Crowne Plaza Cleveland Playhouse Square
  • Crowne Plaza Cleveland at Playhouse Square Hotel
  • Crowne Plaza Cleveland at Playhouse Square Cleveland
  • Crowne Plaza Cleveland at Playhouse Square Hotel Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Cleveland-Hotels-Crowne-Plaza-Cleveland-at-Playhouse-Square.h17461-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.