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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property
3.5-star hotel near Cleveland State University

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Bar (on property)
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Place, Cleveland State University
    ‪3 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(86 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Corner

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
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CA $177 total
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About the area

Cleveland

Downtown Cleveland stay.Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Cleveland State University and Progressive Field. Rocket Arena and East 4th Street are also within half a mile (1 km).

What's nearby

  • Cleveland State University - 3 min walk - 0.3 km
  • Progressive Field - 6 min walk - 0.6 km
  • Rocket Arena - 6 min walk - 0.6 km
  • East 4th Street - 8 min walk - 0.7 km
  • Huntington Convention Center of Cleveland - 13 min walk - 1.1 km

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 19 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Wild Eagle Saloon - ‬3 min walk
  • ‪1942 Tacos & Tequila - ‬1 min walk
  • ‪Corbos Bakery At Playhouse Square - ‬3 min walk
  • ‪Yours Truly Restaurant - ‬1 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel near Cleveland State University
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

  • 204 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 13079 sq ft of conference space
  • 1215 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Terrace/patio
Hotel Indigo Cleveland Downtown by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,453 reviews
The price is CA $126
CA $148 total
includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Reviews

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 829 out of 1281 reviews
Rating 8 - Good. 250 out of 1281 reviews
Rating 6 - Okay. 126 out of 1281 reviews
Rating 4 - Poor. 43 out of 1281 reviews
Rating 2 - Terrible. 33 out of 1281 reviews

Reviews

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel accommodation in the heart of downtown Cleveland 1520 minute walking distance to the Huntington conference center. Plenty of dining and entertainment options with in easy reach.
Stayed 3 nights in Oct 2025

8/10 Good

Kadie

Stayed 1 night in Sep 2025

8/10 Good

Kadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the restaurant that is inside the hotel. The breakfast was delicious. The employees I interacted with during the day time were all very nice and knowledgeable, however the woman working the night time during check in was very rude. She also ended up putting me in the wrong room. I specifically paid extra for a room with a view of lake Erie, and instead received a room with a view into the building across the street.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice terrace
Stayed 2 nights in Sep 2025

10/10 Excellent

Geneviève

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay: An Unexpected Headache

Overall, my stay was nice. I was in town for a work conference. The hotel room, staff, and service were great. I also enjoyed the walkability of the city. I will say, I chose the “Wait Now and Pay Later” option via Hotels.com, but the hotel charged my card about 10 hours before I officially checked in. They accidentally double charged the card I used to hold my reservation, and this was not the card I wanted to pay with. I eventually got my money back the following week. Thank God I had another card to use. I say all that to say, if you’re using the “Wait Now, Pay Later” method, use the card you intend to pay with, in case this happens to you. Also, make sure you have “safety cash” on another card, just in case. The staff was helpful, but the situation was stressful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Travelled with family
Requested 2 queens, did not provide it, waited over an hour for vallet, nice people working a who tried hard but for the cost, not the level of service expected
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find somewhere else

They told me we would be able to check in early with no costs when I called ahead since our room was ready. When I git to the counter, she was checking me in and asked I wanted to sign up for the IHG rewards. I declined and then she said I wouldn’t be able to check in early if I didn’t. Valet already had my car. So I signed up for it. Get to our room. It’s outdated. There are water bubbling marks on the ceiling in the bathroom. It was so dark in the room. Even with all the lights on, we couldn’t see to get ready. It was so hot in the room. We turned the ac to 60 but it was just a fan running and no cold air coming out. We don’t have time to let them know and thought maybe when we came back from the concert that it would be cooled down. That was not the case. It was so hot and everything felt damp from the humidity. The bed was not sitting on the frame correctly. It made the most horrendous noise with every move you made. I was up at 6 am because I was so uncomfortable with the hot and damp room. To top it off, we check out and wait over an hour for valet to bring our car and still had to pay for the valet fee. They offered a moscato to people waiting for their cars. Real smart. He’s some alcohol before you get behind the wheel. I paid over $1100 for one night and to literally get the worst nights sleep I’ve ever had in a hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great! We were met with servers serving appetizers and cold hand towels. Cheese trays and free drinks too! Very kind staff. Nice room for our family! Bunk beds and king bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say joseph, the manager went above and beyond to make sure we were happy. There was an issue with my Room He promptly moved us to another room
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all fantastic! I don’t think I’ve stayed anywhere where everyone I’ve encountered went above and beyond and were that friendly.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t pay the up charge for a Lakeview room. All.

Pros: nice location in the heart of downtown Close to restaurants. Hotel was very clean. Room was very clean. Cons: parking was a nightmare. Valet parking cost $50 when we pulled up they were cars lined all the way to the end of the street. There’s no signage or directions as to what to do with your vehicle. We waited almost 20 minutes to try to figure out how to park, my husband went inside to ask the ladies at the desk. They told them they had no information to help him other than the valet is shortstaffed. There’s a meter man walking by who told me I had to move my car. There’s literally nowhere else to park after 25 minutes I pulled up to the front trying to find the valet man to ask him where to park. He thought I was ditching the line, I was not. He eventually parked my car for me. Once I told the ladies at the desk the next morning of the issues I had with parking and they were very sweet and comped me the $50 for parking. The bigger con was booking through hotels.com. We paid an up charge for a Lakeview room. Apparently this hotel has not had lake views for sometime. I called the front desk because I simply wanted a credit for the difference of what I paid, given we did not have a lake room. And she said I had to call hotels.com. I called hotels.com and they blamed the hotel for not having a current website because that’s where they get their information. I was eventually given the difference in a hotels.com credit. We definitely did not get a lake view room.
Stayed 1 night in Aug 2025

4/10 Poor

Ryan Clay

Business traveller
Disliked: Cleanliness, property conditions & facilities
No valet when we showed up. Parking garage near by was full. Restaurant/bar closed early on weeknights. The front desk was pleasant and helpful but they were understaffed which caused delays for both check in and check out. The whole experience was disappointing for a hotel in this price range.
Stayed 2 nights in Aug 2025

6/10 Okay

Julie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Morgan Wallen concert trip!

Location is great. Cleveland was nice! The hotel Needs updating, lighting in the bathroom is terrible, water pressure not good, bed was terribly uncomfortable, the air conditioning was poor, woke up sweating. Customer service is really great but overall condition of the hotel wasn’t worth the price at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Stayed 1 night in Aug 2025

6/10 Okay

Edwin

Travelled with family
Liked: Staff & service

A little dated, but was

Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the television. The screen was blue and when I questioned the staff, they said they were in the process of replacing them. We were offered a comp breakfast for the trouble. Staff was extremely friendly and the hotel was clean and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Arthur

Stayed 2 nights in Aug 2025