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"I loved the kitchen the staff was awesome everything was amazing " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

Enjoy free breakfast at this Middleburg Heights hotel

Near the airport

You'll find Baldwin Wallace College and International Exposition Center within 3 miles (5 km) of this hotel. Southpark Mall and OBM Arena are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchenettes

The 70 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, pillowtop beds, and sofa beds. Housekeeping is available on request.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$102* Per night/room 29 May - 30 May

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Cleveland - Middleburg Heights ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America - Cleveland - Middleburg Heights

Everyone (3) Couples (1) Family (2)
5 out of 5
I loved the kitchen the staff was awesome everything was amazing

Posted by on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Hotel Management

Thank you for commenting about your stay at Extended Stay America. It is a delight to know you loved having a fully-equipped kitchen to cook your meals and that you were impressed with the service provided by our courteous associates. Your rating is appreciated, and we look forward to welcoming you again soon. Sincerely, Hotel Management

3 out of 5
The grab and go breakfast was empty by 9 o’clock. The front desk was always empty.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Hotel Management

Thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are also sorry we were unable to take advantage of our grab-and-go breakfast. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management

5 out of 5
Very friendly staff, clean room, quiet and comfortable.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Hotel Management

Christopher, on behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management

2 out of 5
We were given a key to a room that already had people in it and we barged in on them when they were sleeping. I felt really bad and uncomfortable about it. Room was spacious. Towels were stained and dirty. Garbage in hallways and there were empty cans in the lights in the elevators. Breakfast was a joke, packaged muffins and granola bars, and coffee that wasn’t good. Staff was friendly but I probably would pick another hotel to stay at the next time we are in the area.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Hotel Management

Our promise is to provide you with a pleasant and comfortable stay, and we are disappointed that it did not occur while you were here. We are taking appropriate steps to ensure future guests do not encounter the issues. We are also sorry to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us another chance to show you our commitment to an outstanding experience. Sincerely, Hotel Management

5 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

17 Apr. 2019 by Hotel Management

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management

4 out of 5
It was a nice stay. Not fancy but clean and affordable.

Posted by on 16 Dec. 2018

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Comment from Hotel Management

17 Dec. 2018 by Hotel Management

Thank you for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a affordable price. Thank you once more for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management

4 out of 5

Great trip

Overall great trip room was super clean, front desk and other staff super nice. Just wish breakfast was a little more. They had oatmeal,granola bars and fruit.

Posted by on 30 May 2016

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4 out of 5

Good travel value

We were there for an overnight stay and all was to our liking. They had a very convenient late arrival check-in system. The hotel was clean and well-cared for. The carpet in our room and hall appeared new-ish. I wouldn't hesitiate to stay there with my family again.

Posted by on 28 Jul. 2008

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2 out of 5

Nearly total incompetence

I checked into this hotel on Saturday, last We had a pet and we paid the pet policy charge. The dog found dozens of candy wrappers under the beds, hair pins everywhere, and generally was hoovering up things that the staff should have hoovered up themselves. We had to ask 4 times for a hairdryer for the room. However, the final blow came when rather than put the room charge on the credit card that they were presented at checkin, they put it on my check debit card that I used to reserve the room 3 months earlier. This was not done with my permission and I did not find it out till I went to use my debit card to purchase gas on my way home, miles from the hotel and miles from home, and found that I had no money in my checking account. Once home, I checked my accounts and found that they had debited my checking account not once, not twice but 3 times for the cost of the rooms, to the tune of nearly $*, cleaning out my checking, and my bank charging me overdraft charges. A restaurant debit bounced because when the restaurant charge went through, all the money having been swiped by the hotel. When I called to complain the hotel staff had the gall to say it was my bank who had debited the money 3 times from my checking account. It has now been 24 hours, my checking account still shows a negative balance, and I am still waiting for them to reverse the charges. I wouldn't stay here again if THEY paid me to stay. And my friend's charge card, used for the pet policy was also charged 3 times. She also waits!

Posted by on 22 Jul. 2008

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4 out of 5

I'd stay here again

Although our two bed suite was a bit threadbare and the kitchen not as clean as I'd have expected, the suite was large, comfortable, and had an excellent view. The building was very quiet and the suite very well soundproofed. The staff was very accommodating.

Posted by on 2 Aug. 2007

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About the Extended Stay America - Cleveland - Middleburg Heights

Location 17522 Rosbough Blvd, Middleburg Heights, OH 44130

Property Features

Extended Stay America - Cleveland - Middleburg Heights offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Extended Stay America - Cleveland - Middleburg Heights also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This Middleburg Heights hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Cleveland - Middleburg Heights offers 70 accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cleveland Middleburg Heights
  • Extended Stay America Hotel Middleburg Heights Cleveland
  • Extended Stay America Cleveland
  • Studioplus Hotel Middleburg Heights
  • Extended Stay America - Cleveland - Middleburg Heights Ohio
  • Extended Stay America Cleveland Middleburg Heights Hotel
  • Extended Stay America Cleveland Middleburg Heights Hotel
  • Extended Stay America Cleveland Middleburg Heights
  • Extended Stay America - Cleveland - Middleburg Heights Hotel
  • Hotel Extended Stay America - Cleveland - Middleburg Heights
  • Extended Stay America - Cleveland - Middleburg Heights Ohio
  • Studioplus Hotel Middleburg Heights
  • Extended Stay America Cleveland
  • Extended Stay America Cleveland Hotel
  • Studioplus Middleburg Heights

You should know

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.