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Hampton Inn & Suites Cleveland Mentor

2.5-star property
5675 Emerald Ct, Mentor, OH 1-855-887-0424
4.2 out of 5
Very good!
See all 10 travelocity Reviews

"Very clean. Courteous desk clerk. Pool was absolutely the warmest water I've ever experienced at a hotel. Fantastic!!! " More

By a verified traveller on Sun 31 Mar 2019

Points Of Interest

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Hotel Description

Mentor guestrooms with free WiFi

In Mentor

You'll find Mentor Marsh - Carol H. Sweet Nature Center and Black Brook Golf Course within 3 miles (5 km) of this hotel. Mentor Ice Arena and Headlands Beach State Park are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, express check-in, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $148* Per night/room 19 May - 20 May

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Cleveland Mentor ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Cleveland Mentor

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on 11 Apr. 2024

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2 out of 5
the staff were friendly and professional...no issues there. Our hallway stunk with the smell of smoke even though we had a non smoking room and other rooms around us were non smoking. The smell never went away. The outside side door to hotel did not lock ( we notified staff) so we did not feel safe . It was still not fixed before we left. The bathroom was dusty but basically clean.

Posted by , from kensington on 20 Sep. 2023

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2 out of 5
Reserved a deluxe king, got a double queen. Questioned why to front desk was told no rooms are guaranteed Dirty washcloth in shower curtain rod Definitely needs updating: carpets especially Ate breakfast at 9 am: out of oatmeal, eggs rubbery

Posted by on 31 Jul. 2023

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5 out of 5
Every thing was OK

Posted by on 14 Sep. 2021

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5 out of 5

Posted by on 1 Aug. 2021

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5 out of 5

Posted by on 16 May 2021

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5 out of 5
Very clean. Courteous desk clerk. Pool was absolutely the warmest water I've ever experienced at a hotel. Fantastic!!!

Posted by on 31 Mar. 2019

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5 out of 5
Property was clean with an awesome breakfast. The beds were comfortable. Easy internet access! Definitely a place I would stay again.

Posted by on 10 Mar. 2019

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3 out of 5

Short stay.

No fan in bathroom. Poor water pressure. Towels hard. Air conditioner doesn't work as well at night. Beds just ok.

Posted by on 24 May 2016

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5 out of 5
Very nice accommodations. Rooms were clean and the beds were comfortable. The staff at the front desk were helpful and efficient. The breakfast was also great!

Posted by on 3 Aug. 2015

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About the Hampton Inn & Suites Cleveland Mentor

Location 5675 Emerald Ct, Mentor, OH 44060

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 576 square feet (52 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Cleveland Mentor. Self parking is free. Smoking is allowed in designated areas at this Mentor hotel.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • 576 sq ft of conference space
  • 52 sq m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Cleveland Mentor offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Cleveland Hotel Mentor
  • Hampton Inn Cleveland Mentor
  • Hampton Inn Mentor
  • Mentor Hampton Inn
  • Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
  • Hampton Inn & Suites Cleveland-Mentor Ohio
  • Hampton Inn And Suites Cleveland-Mentor
  • Hampton Inn Cleveland Mentor Hotel
  • Hampton Inn Suites Cleveland Mentor
  • Hampton Inn & Suites Cleveland Mentor Hotel
  • Hampton Inn & Suites Cleveland Mentor Mentor
  • Hampton Inn & Suites Cleveland Mentor Hotel Mentor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.