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Hilton Garden Inn Cleveland Airport

3.0 star property
3-star hotel in Hopkins

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Photo gallery for Hilton Garden Inn Cleveland Airport

Exterior
Reception
Reception
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Hot tub

Explore the area

Map
4900 Emerald Court SW, Cleveland, OH, 44135
  • NASA Glenn Research Center
    ‪4 min drive‬
  • I-X Center
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Desk, blackout drapes, iron/ironing board, cribs/infant beds

One King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Accessible Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

King Bed Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Double Beds (Drinks & Snacks)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room

9.0 out of 10
Wonderful
(44 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Hopkins stay.With a stay at this Hopkins hotel, you'll be within 6 miles (10 km) of Lake Erie and 12 miles (20 km) of Christmas Story House. Great Lakes Science Center and Rock and Roll Hall of Fame are within 12 miles (20 km).

What's nearby

  • NASA Glenn Research Center - 4 min drive - 3.2 km
  • I-X Center - 6 min drive - 6.7 km
  • Progressive Field - 17 min drive - 22.6 km
  • Huntington Bank Field - 19 min drive - 21.5 km
  • Rock and Roll Hall of Fame - 20 min drive - 22.6 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The Aviator Pub & Restaurant - ‬19 min walk
  • ‪Grayton Road Tavern - ‬2 min walk
  • ‪The Pub - ‬4 min drive
  • ‪NGRC Cafeteria - ‬5 min drive

About this property

Hilton Garden Inn Cleveland Airport

3-star hotel in Hopkins
Hilton Garden Inn Cleveland Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn Cleveland Airport also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 25 for adults and USD 6 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25 for adults, and USD 6.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Hilton Garden Inn
Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Hotel Cleveland Airport
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland

Hilton Garden Inn Cleveland Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas, Louisville

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only thing good about this property the staff was great I wounder how they could work in such a bad conditions if I were Rick or Cathy Hilton I’d be embarrassed to have the Hilton name to own that hotel
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Under construction but customer service was good
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Reno

Hotel under renovation, disappointed for the rate, but ok
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Fix ac

The AC was broken in my room I didn’t know bc I got in late and turned it on and went to bed it was so hot, it was 74 when I woke up. I had a hard time sleeping
Stayed 1 night in Mar 2025

8/10 Good

Christal

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great stay!

My stay was great! The hotel staff were great and very accomodating. The shuttle driver Richard was super nice and a pleasure to talk with. The hotel was under construction during our stay but they still were so inviting. The hotel provided complimentary breakfast for the inconvenience of the construction. Overall good stay.
Stayed 2 nights in Mar 2025

8/10 Good

TROY

Liked: Cleanliness, staff & service, property conditions & facilities
had a function at the ix center close and provided transportation. they was under renovations so alittle messy around the hotel. the staff did a great job of providing a great experience!!
Stayed 1 night in Mar 2025

4/10 Poor

Lance

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is in rough shape inside. The tiles in the bathroom were coming loose and would shift when you walked on them. The shower was not cleaned, lots of hair in it. The heater in the room smelt like it was burning dust when we turned the heat to 72 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a really good stay here and was perfect for our early morning flight out of the airport. The staff was amazing and helped make sure that we had transportation to and from the airport, which was on time and very courteous. The low 3 stars on the property condition was only because the property was under construction and the lobby was closed. Once the renovations are completed, this would be back to a five star review
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
The ladies at check in we very nice and friendly. 3 great gals. What a nice welcoming, even with all the construction. Dominique in the bar/temporary dining room is a true GEM! Great personality and a real people person!! Give her a raise!! Getting to the hotel is difficult, even for locals. Room was good, new carpet and upgrade on cabinets in bathroom, however the tub could have used refacing. Great towels!!! NO BODY LOTION,, empty. The morning staff both for breakfast and check out need courtesy skills and knowledge to be friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Landon

Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTINE LYNN

Liked: Cleanliness, staff & service, amenities
Under rennovation but staff more than compensated. Does not have an executive lounge. Dont pay extra for the snacks drink pkg. Not worth it
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Less than advertised

The hotel was under construction and majority of amenities were not available, including the restaurant and gym and pool. It would have been helpful to know this before booking. Price to stay was not altered in any way despite absent amenities and conditions. There was plaster dust everywhere despite efforts to contain with plastic covering work sites. Signage was non existent and there were no maps or information sheets in the room to share alternatives for places to dine. Only one elevator was operational. Ice maker was broken. On the bright side, the room was well appointed and recently renovated. The bed was comfortable. The complimentary breakfast was satisfying and woman at the makeshift lobby where we checked out was lovely. The crew working were up early sanding walkways in the parking lot to keep up with the snow.
Stayed 1 night in Feb 2025

2/10 Terrible

bob

Business traveller
Disliked: Staff & service

How bout some compensation for shoddy service.

Lobby and restaurant not available under construction. So no dinner when we arrived. Breakfast not ready at 7 am as advertised and told to us by employees . Still had to pay full price for half price service. Will not stay here again and I’m getting tired of Hotel .com not having our backs when we the customers have issues. You both can be replaced.
Stayed 1 night in Feb 2025

10/10 Excellent

Broc

Business traveller
The food was great along with the service from the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

caryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport for an easy drive. Very clean. Friendly staff. Doing some renovations, I'm sure it will be even better!
Stayed 2 nights in Jan 2025

2/10 Terrible

Charles

Business traveller
i chose this hotel because of the pool and hot tub. it was under renovation and i was not informed. It ruined my stay. I did complain and was shrugged off.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Stayed 1 night in Jan 2025