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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property
3-star guestrooms with comfy beds

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Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Bar (on property)
Standard Room, 1 King Bed with Sofa bed
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪16 min walk‬
  • Place, Huntington Bank Field
    ‪32 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪33 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mentor

In entertainment district.You'll find Indian Museum of Lake County and Great Lakes Stadium 16 within 2 miles (3 km) of this hotel. James Garfield National Historic Site and Chagrin River are also within 3 miles (5 km).

What's nearby

  • Indian Museum of Lake County - 16 min walk - 1.4 km
  • Case Western Reserve University - 32 min drive - 34.6 km
  • Huntington Bank Field - 32 min drive - 37.4 km
  • Rock and Roll Hall of Fame - 33 min drive - 37.4 km
  • Progressive Field - 35 min drive - 38.8 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪GetGo Gas Station - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mission Bbq - ‬4 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

3-star guestrooms with comfy beds
Holiday Inn Cleveland Northeast - Mentor by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor by IHG. Free self parking is available.

This 3-star Mentor hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 3:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast

Holiday Inn Cleveland Northeast Mentor

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Holiday Inn Cleveland Northeast Mentor

Hotel Holiday Inn Cleveland Northeast - Mentor Mentor

Mentor Holiday Inn Cleveland Northeast - Mentor Hotel

Hotel Holiday Inn Cleveland Northeast - Mentor

Holiday Inn Cleveland Northeast - Mentor Mentor

Holiday Inn Cleveland Hotel

Holiday Inn Cleveland

Cleveland Northeast Mentor

Holiday Inn Cleveland Northeast Mentor

Holiday Inn Cleveland Northeast Mentor an IHG Hotel

Holiday Inn Cleveland Northeast - Mentor by IHG Hotel

Holiday Inn Cleveland Northeast - Mentor by IHG Mentor

Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Frequently asked questions

How close is Holiday Inn Cleveland Northeast - Mentor by IHG to the airport?

Holiday Inn Cleveland Northeast - Mentor by IHG is 11.6 mi (18-min drive) away from the Cleveland, OH (CGF-Cuyahoga County) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on May 17, 2026 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Cleveland Northeast - Mentor by IHG.

How close is Holiday Inn Cleveland Northeast - Mentor by IHG to the beach?

This hotel is 5.3 mi (13-min drive) from Timberlake Public Beach and 8.7 mi (13-min drive) from Headlands Beach State Park. Don't forget your sunscreen!

Does Holiday Inn Cleveland Northeast - Mentor by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Cleveland Northeast - Mentor by IHG, but buffet breakfast is offered for a fee of USD 7.49 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Cleveland Northeast - Mentor by IHG?

Check-in begins at 3 PM.

Is there free parking at Holiday Inn Cleveland Northeast - Mentor by IHG?

This hotel offers free self parking.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a pool?

Holiday Inn Cleveland Northeast - Mentor by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a restaurant?

Holiday Inn Cleveland Northeast - Mentor by IHG is home to Savoria Restaurant, which features American cuisine. One of the dining venues will be closed seasonally each year from December 31 to January 3. The dining venue(s) are closed on Christmas Eve and Christmas Day.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Cleveland Northeast - Mentor by IHG to downtown Mentor?

Holiday Inn Cleveland Northeast - Mentor by IHG is 2 mi away from Mentor.

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 835 reviews
Rating 8 - Good. 253 out of 835 reviews
Rating 6 - Okay. 112 out of 835 reviews
Rating 4 - Poor. 38 out of 835 reviews
Rating 2 - Terrible. 27 out of 835 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Suzannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lashawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean except sofa bed it was nast with stains on the sheets Luke the housekeeper never stripped it down from last guest
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Door 3 on the side of thr building would not secure. You could just push or pull it open.
Stayed 1 night in Dec 2025

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice. The shower was terrible. Would not drain, minimal hot water. For what you’re paying just not up to par. Nothing worse then taking a shower while your feet are soaking in backed up shower water. We enjoyed the breakfast!
Stayed 2 nights in Dec 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
the bed was phenomenal and housecleaning even made it with our heated blanket, but every time we came back to our room for the day it smelled of sewage VERY bad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Munkhtuvshin, Chestnut Hill

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle, New Albany

Stayed 1 night in Dec 2025

4/10 Poor

Sujoy

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late - found in the middle of the night that the heater was not working nor the moble charging outlet in the bedstand. Was too tired to call the frontdesk but these things need to checked before a customer checks in.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good but the milk was spoiled. They corrected this when I brought it to their attention.
Stayed 2 nights in Dec 2025

8/10 Good

William, Wadsworth

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were nice. The shower had very little water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

David, Lake Orion

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did npt eat breakfast. Room was great. Especially the beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, bathrooms stalked
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

David, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my travel needs, clean
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet. Met our needs.
Stayed 2 nights in Oct 2025