Skip to main content
Beginning of main content
4.2 out of 5

"My daughter was especially restless that night and was impossible to sleep with. I called down and requested a cot be brought up. I had to get somet ... " More

By a verified traveller on Wed 01 Jan 2020

Enter dates to see availability

Hotel Description

Enjoy the free WiFi at this Richfield hotel

In Richfield

Within 3 miles (5 km) of this Richfield hotel, you'll find Sleepy Hollow Golf Course and Furnace Run Metro Park. Cuyahoga Valley National Park and Brecksville Reservation are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 67 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include free local calls, ironing boards, and free toiletries.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Cleveland - Richfield ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cleveland - Richfield

Everyone (4) Couples (1) Family (2)
4 out of 5
My daughter was especially restless that night and was impossible to sleep with. I called down and requested a cot be brought up. I had to get something out of the car and passed the front desk concierge struggling to wrestle this huge bed on wheels into the elevator for me. It was a struggle. Not one eye roll, no attitude, just kind service was rendered. The bed worked great and the extra service was very appreciated.

Posted by on 1 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

7 Jan. 2020 by Janet, Sales

Thank you for the four stars and I’m glad that our staff was helpful.

5 out of 5
Marked improvement to when this Motel 6/Holiday Inn complex was built. Motel 6 incident, years ago was horrific and surprisingly unprofessional. This Holiday Inn this week was hospitality above and beyond professional. The King-sized bed was more comfortable than home and the breakfast was really good for a self serve accommodation! I will definitely consider a future stay at a Holiday Inn!

Posted by on 13 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2019 by Janet, Sales

Thank you for the five stars and we’re glad that you enjoyed your stay in our newly renovated property.

2 out of 5
Our bed was very uncomfortable... mattress was very lumpy

Posted by on 20 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2019 by Janet, Sales

I apologize that you found your bed to be uncomfortable. We are in the process of replacing all of them.

4 out of 5
Holiday Inn is my favorite hotel anywhere. clean, well maintained, nice breakfast selection.

Posted by on 4 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

6 Aug. 2018 by Janet, Sales

Thank you for the four stars and kind words.

5 out of 5
Three nights. Very convenient location. Great breakfast esp for families. Room nicely appointed and very clean. Will stop again and definitely recommend.

Posted by on 13 Jun. 2016

Was this review helpful to you?
Comment from Hotel Management

14 Jun. 2016 by Janet Wise

Thank you for the five stars and kind words. I'm glad that you enjoyed your stay.

4 out of 5

What we expected.

Pros: confortable
Cons: sauna
Location: national park and lake erie
Did not fail us. Young lady who checked us in quite late was extremely pleasant, friendly. Sauna which we had looked forward to was not working. Had trouble getting the gentleman at the front desk to believe us when we reported it wasn't working. Excellent except the gentlemen and the sauna.

Posted by on 4 Oct. 2015

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2015 by Janet

Thank you for the review and I will follow up.

3 out of 5

Cannot say there wasn't any surprises

Pros: Room cleaning staff very effective and supportive of special requests.
Cons: More staff if they are going to serve food.
Very clean hotel, conveniently located at a reasonable price with friendly staff. BUT in 4 nights 5 days we had: -- two days with a cold shower -( took about 30 min to get even slightly warm) -- one day with no breakfast @ 8;30 am -- 9:30; I mean they had no hot breakfast food PERIOD -- no coffee, eggs, biscuits, gravy, buns and even pancake machine out of order and with limited other cold food products.

Posted by , from world traveler from VA on 18 Aug. 2015

Was this review helpful to you?
Comment from Hotel Management

22 Aug. 2015 by Janet

Thank you for the review and I apologize for the issues and will check on them!

5 out of 5

We enjoyed our stay.

Pros: Free breakfast, Quiet
Room was nice size, clean. Firm bed and good linens/towels. Volume on CNN channel didn't work though. Good food for breakfast.

Posted by , from Sarasota, FL, USA on 13 Jul. 2012

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2015 by Director of Sales

Thank you for the five stars!

4 out of 5

wonderful continental breakfast , even for a celiac

Pros: Free breakfast, Free Internet, Quiet
overall experience very good, had been there before and had paid full price, was very happy when we did surprise hotel rate and found out it was the holiday inn. my son was estatic @ the free internet, you know .. video games.. rooms were very clean, and continental breakfast they had something for everyone including for celiacs which i have, beds were a little hard, but overall would definetely stay again..

Posted by , from Brooklyn, OH, USA on 18 Apr. 2012

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2015 by Director of Sales

Thank you for the positive review.

5 out of 5

Nice Comfortable Stay

Pros: Free breakfast, Free Internet, Quiet
Cons: Nothing close
This was a great hotel with excellent rooms and a very nice hot breakfast in the morning. We enjoyed our stay and would return without hesitation. Highly recommend as a stopping point while traveling.

Posted by on 6 Jan. 2012

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2015 by Director of Sales

Thank you for the five stars!

About the Holiday Inn Express Hotel & Suites Cleveland - Richfield

Location 5171A Brecksville Road, Richfield, OH 44286

Property Features

Holiday Inn Express Hotel & Suites Cleveland - Richfield offers its guests a spa tub and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Holiday Inn Express Hotel & Suites Cleveland - Richfield also features laundry facilities and an elevator. Free self parking is available.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (31.9 km / 19.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cleveland - Richfield offers 67 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Richfield hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Hotel Names

  • Holiday Inn Express Cleveland Richfield
  • Holiday Inn Express Hotel Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield
  • Express Cleveland Richfield
  • Holiday Inn Express Hotel & Suites Cleveland - Richfield Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Richfield-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Cleveland---Richfield.h2198794-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.