2/10 Terrible
Nancy F.
21 Jul 2023
Disliked: Cleanliness
Didn’t Get A Chance
I didn’t get a chance to stay at this property because nobody contacted me to let me know that it wasn’t available. I had booked this property several months prior to our stay. My payment was taken in full at the time of the booking. Absolutely no communication from this company until I was on my way down there to ask what the code was to get in, then received a call saying that the property wasn’t available because air conditioning units were being installed. I was told I would be reimbursed for the inconvenience, but haven’t heard a word back from anybody!!! I have reached out several times and, nobody and, I mean nobody, got back with me! I would appreciate it to be treated better than this and expect someone to get in touch with me. I have booked many VRBO’s in the past and have NEVER experienced an issue like this. This company, MY GROUP, needs to get its act together! Very disappointed…
Nancy F.
Stayed 3 nights in Jul 2023