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4.7 out of 5

"Everything it was great. Have a nice time. People were nice and helpful " More

By a verified traveller on Tue 14 May 2019

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Hotel Description

4-star boutique hotel near Rocket Mortgage FieldHouse

Downtown Cleveland stay

Within a 10-minute walk of this Gateway District hotel, you'll find Rocket Mortgage FieldHouse and Progressive Field. Cleveland Arcade and Wolstein Center are also within half a mile (1 km).

Business services

The hotel's health club, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a convenience store are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 156 guestrooms also offer free WiFi and LED TVs with cable channels. IPod docks, minibars, and room service are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$260* Per night/room 7 Jun. - 8 Jun.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Metropolitan at The 9, Autograph Collection ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropolitan at The 9, Autograph Collection

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Ted

Thank you for your excellent rating. We looking forward to having you stay with us again in the future.

5 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

24 Nov. 2019 by Ted

Thank you for your excellent rating! We hope to welcome you back to The Metropolitan at the 9 soon.

2 out of 5
My first visit there as my daughter going to college and we found toilet was dirty when we arrived and experienced a cockroach and leaking toilet the morning we checked out. Not a pleasant first stay. Will probably stay at the Ritz Carlton next time.

Posted by on 20 Aug. 2019

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5 out of 5

Posted by on 25 May 2019

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5 out of 5

Posted by on 19 May 2019

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5 out of 5
Everything it was great. Have a nice time. People were nice and helpful

Posted by on 14 May 2019

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5 out of 5
We came to town for a concert and stayed here. Gorgeous hotel and the rooms and staff were fantastic. The food at Adega was delicious. We’ll definitely be back.

Posted by on 3 Feb. 2019

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5 out of 5

Beautiful place

In Cleveland for medical procedure. Looked for something centrally located. Met was that and much more. Beautiful facilitty. Staff was more than helpful. Highly recommend.

Posted by , from Monroe, LA on 16 Dec. 2017

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5 out of 5

Chic Style near Rock & Roll Hall of Fame

Pros: The Vault Bar, the decor, the history, and the location.
Cons: The room’s shower needs hot water.
Location: The Vault, the Winking Lizard, the Rock & Roll Hall of Fame.
The hotel is chic and stylish with an interesting story to tell. It’s well worth the money. The Vault bar attracted me, but the style and location kept us more than happy. The only drawback was that the shower did not have hot water. I know we live in a litigious society where everyone is afraid of lawsuits, but hot water is a necessity to some of us.

Posted by , from Montana on 28 Nov. 2017

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5 out of 5

The little things made it a wonderful experience

The room was above what I expected. We checked in early. Asked if we could watch the race at the bar but they did one better and let us watch on the big theater screen! The staff was very nice and pleasant to us. The small bar on the 2nd floor was great! I would stay again.

Posted by , from cleveland ohio on 28 Feb. 2017

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About the Metropolitan at The 9, Autograph Collection

Location 2017 E 9th St, Cleveland, OH 44115

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square meters). A health club, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly Metropolitan at The 9, Autograph Collection. Parking is available for a fee. This 4-star Cleveland hotel is smoke free.

  • 156 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.3 km / 12 mi)
  • Train station: Cleveland Station (2.9 km / 1.8 mi)
  • Metro station: Tower City-Public Square Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include sofa beds. 55-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Ledgers - This bar specializes in American cuisine.

Azure - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting).

Adega - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Alex Theater - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Self parking fee: USD 12 per night
  • Valet parking fee: USD 36 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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