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Metropolitan at The 9, Autograph Collection

4.0 star property
4-star boutique hotel near Progressive Field

Choose dates to view prices

Photo gallery for Metropolitan at The 9, Autograph Collection

3 bars/lounges, rooftop bar, cocktail bar
Rooftop terrace
3 bars/lounges, rooftop bar, cocktail bar
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

View in a map
2017 E 9th St, Cleveland, OH, 44115
  • Progressive Field
    ‪3 min walk‬
  • Rocket Arena
    ‪3 min walk‬
  • Rock and Roll Hall of Fame
    ‪17 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View

8.0 out of 10
Very good
(9 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cleveland

Downtown Cleveland stay.At this Downtown Cleveland hotel, you'll be within a 5-minute walk of Progressive Field and Rocket Arena. Also, JACK Cleveland Casino is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • Progressive Field - 3 min walk - 0.3 km
  • Rocket Arena - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 17 min walk - 1.5 km
  • Huntington Bank Field - 18 min walk - 1.5 km

Getting around

  • Tower City-Public Square Station - 11 min walk
  • Cleveland Station - 17 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪The Clevelander Sports Bar & Grill - ‬2 min walk
  • ‪City Tap Cleveland - ‬3 min walk
  • ‪Zanzibar Soul Fusion - ‬4 min walk
  • ‪Thirsty Parrot - ‬3 min walk
  • ‪Southern Tier Brewery Cleveland - ‬2 min walk

About this property

Metropolitan at The 9, Autograph Collection

4-star boutique hotel near Progressive Field
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

  • 156 guestrooms or units
  • 13 levels
  • 3 bars or lounges
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Covered valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 900 reviews
Rating 8 - Good. 143 out of 900 reviews
Rating 6 - Okay. 76 out of 900 reviews
Rating 4 - Poor. 26 out of 900 reviews
Rating 2 - Terrible. 27 out of 900 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Very Clean and Unlimited amenities!
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Was good but housekeeping rushing me out of my room was very unprofessional and made my stay not as pleasant
Stayed 1 night in Jun 2025

8/10 Good

Selina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Jonathan, Des Moines

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room carpets and furniture seemed worn and needs replacing. The room was clean-ish; inadequate attention to detail.
Stayed 2 nights in May 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointing that most of the bars in the hotel were open.
Stayed 1 night in May 2025

2/10 Terrible

Gabrielle

Disliked: Staff & service, property conditions & facilities
I paid for a certain room and wasn't given it. The staff never informed me my room was given away till I called the front desk after seeing my room. The toilet would keep running non stop.
Stayed 1 night in May 2025

2/10 Terrible

Brittney

Travelled with partner
Disliked: Cleanliness
I checked into Room 512 at 8:31 PM on May 23, 2025. By 11:30 PM, I was forced to check out after discovering numerous serious issues with the room, including: Soiled bedding, including multiple hairs on the pillows and sheets Stains on the pillowcases Couch pillows that appeared to have bodily fluids on them (semen), based on the visible staining Debris on the back of the couch Excessive dust and grime on the tables, indicating the room had not been cleaned at all When I requested clean bedding, a staff member delivered sheets but stated she was off duty and had only been told to drop them off—meaning I was expected to strip and remake the bed myself. She then mentioned that the room may not have been cleaned because the cleaning crew was recently terminated, and new staff were still getting acclimated. This is both unprofessional and deeply troubling, especially from a hotel that presents itself as a higher-end property. To make matters worse, I was offered Room 1012 as an alternative—an obvious downgrade from the King Suite I had paid for. The replacement room was a wheelchair-accessible suite that lacked the large soaking tub and panoramic views included in my original reservation. The layout was much more confined and did not reflect the experience I booked or paid $1,150 for. This experience was more than just inconvenient—it was unacceptable. My fiancé and I had spent time and energy planning this weekend and didn’t even end up staying cause of all this.
Stayed 2 nights in May 2025

8/10 Good

Parnaz

Travelled with family
Liked: Cleanliness, amenities
Nice stay
Stayed 3 nights in May 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Over all great experience
Stayed 1 night in May 2025

8/10 Good

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel iand staff are nice. Walkable location but it was a Sunday. There wasn’t a game in town and the city was eerily empty. Also the Expedia site states free self parking which wasn’t the case.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the remodeled rooms, rooftop bar, and Vault.
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Clayton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stay at the 9 often. Typically a great experience and stay and has become our go to place when staying downtown. Front desk was great at check in. Interaction with most staff was great through the stay. Unfortunately this time the roof top bar staff didn’t seem very pleasant, people without key cards hanging around elevators to try and get to different floors or hotel areas and some cases successfully, got food poising seemingly from hotel restaurant and after check out I was charged for items we didn’t take or use from the room such as drinks or bottles. When trying to reach hotel about the charges I’m haven’t been successful in getting in contact with anyone after multiple time trying to call.
Stayed 1 night in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
The room configuration was odd, and some bathroom products were empty. Lighting was poor. Otherwise we really like this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jaivon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!!!
Stayed 1 night in Apr 2025

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

graciou

My overall experience was excellent. The customer service was very accommodating, warm, welcoming and extremely helpful. The only negative was the view from my room was the poor.
Stayed 1 night in May 2025

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the room was the best. The bed was so comfortable I have never slept that good in a hotel before. There was so much to do and convenience of snacks and drinks on hand. The place was very clean and everything was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Had a great stay. Was un town for the Yankees/Guardians game. Room overlooked Progressive field. I loved the layout of the 9 and the security. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and love the room set up. Staff is friendly and amenities are wonderful
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Liked: Amenities
All was good
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The speak easy
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of the entertainment options in the hotel and so much to around the hotel. Front desk staff was awesome and helpful and Carl helped us with all of our items from valet to our room! All around amazing people.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025