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"My room was dirty and the shower was cold. Had to clean bathroom when I arrived " More

By a verified traveller on Thu 07 Nov 2019

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Hotel Description

Family-friendly stay near Cuyahoga Valley National Park

In Richfield

You'll find Cuyahoga Valley National Park and Furnace Run Metro Park within 2 miles (3 km) of this hotel. Also, Sleepy Hollow Golf Course is within 3 miles (5 km) and Boston Mills Ski Resort is within 6 miles (10 km).

Family-friendly fun

This hotel features an outdoor pool, an indoor pool, and a restaurant. Bring the family and enjoy the mini golf, children's pool, and playground. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 216 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$71* Per night/room 15 Jun. - 16 Jun.

Standard Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 32 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (9) Couples (3) Family (12)
2 out of 5
We love the activities for the kids. The staff is barely friendly and unapologetic for things gone wrong.

Posted by on 26 Dec. 2019

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4 out of 5
My room was dirty and the shower was cold. Had to clean bathroom when I arrived

Posted by on 7 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4 out of 5

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

2 out of 5
Atrium was wonderful for children. Pool area and play area was great.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our area and your insights regarding our pool. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5
Kids love the atrium and all the activities in it.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

4 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

3 out of 5
Barking dog was unpleasant, but front straff took care of it. The shower had a “dead spot” in the temperature control knob, too much fussing to get it to work properly. Some wear and tear, mostly cosmetic. However, the room included a larger fridge, and microwave. Nice pool area, and really good breakfast. Eggs, sausage patties, french toast etc.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Manager

Thank you for your valuable opinion regarding our area as well as our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

3 out of 5
Room smelled musty. Breakfast was okay. Overall I give this hotel 2.5 stars out of 5

Posted by on 3 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5
The breakfast was disappointing. I really expected a better quality meal.

Posted by on 24 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Manager

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

2 out of 5
Indoor pool and mini golf was fun for the kids. No AC in pool area

Posted by on 21 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our area and pool. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites offers its guests an indoor pool, an outdoor pool, and a children's pool. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The family-friendly Quality Inn & Suites also features an arcade/game room, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Richfield hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 3 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (32 km / 19.9 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Richfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Quality Inn & Suites has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Richfield
  • Days Inn Richfield
  • Richfield Days Inn
  • Days Inn Richfield Hotel Richfield
  • Days Inn Richfield Ohio
  • Days Inn Richfield Hotel
  • Days Inn Suites Richfield
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Richfield
  • Quality Inn & Suites Hotel Richfield
  • Days Inn Suites by Wyndham Richfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.