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Sonesta Simply Suites Cleveland Westlake

3.0 star property
3-star Colonial hotel in West Dover

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Photo gallery for Sonesta Simply Suites Cleveland Westlake

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
BBQ/picnic area
Breakfast area
Exterior
Suite, 2 Bedrooms, Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪14 min walk‬
  • Place, Regal Crocker Park
    ‪19 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Westlake

West Dover stay.Your stay at this West Dover hotel places you within 2 miles (3 km) of Crocker Park and Regal Crocker Park. Huntington Reservation and Lake Erie are also within 3 miles (5 km).

What's nearby

  • Crocker Park - 14 min walk - 1.2 km
  • Regal Crocker Park - 19 min walk - 1.6 km
  • Lake Erie Nature & Science Center - 4 min drive - 2.9 km
  • Huntington Reservation - 5 min drive - 3.2 km
  • Cleveland Clinic - 31 min drive - 38.3 km

Getting around

  • Cleveland Station - 21 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Yard House - ‬19 min walk

About this property

Sonesta Simply Suites Cleveland Westlake

3-star Colonial hotel in West Dover
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at Sonesta Simply Suites Cleveland Westlake. Free self parking is available.

This Colonial Westlake hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • 14 buildings
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1988
  • Deli
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Kellie

Jess called me at 3:40pm saying the room I booked was not available and was unable to provide another room with handicap accessibility. She suggested going to a location over 20 minutes away and I said I need something closer. Jess (asst manager) assured me I would not be charged. I was charged and now have to go through hoops for refund. We’ve stayed at this location before no issues never again.
Stayed 1 night in Dec 2025

10/10 Excellent

Rich

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
Stayed 1 night in Oct 2025

4/10 Poor

Aedan

Travelled with family
Disliked: Staff & service
Better properly staffed
Stayed 2 nights in Oct 2025

6/10 Okay

Adriene

Business traveller
The room was decent, just skepitism about guests residung on the property - short-term residency for many.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jamal

Disliked: Amenities
My door keys stopped working the next night at 12:00 midnight. Then stopped working again in the middle of the day. Pathroom water drainage extremely slow and dairty. It’s simply a dumping trash.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Stayed 8 nights in Oct 2025

6/10 Okay

Jeff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was extremely stained in many areas. The dishwasher leaked a LOT. All of the outdoor areas could use some paint. Other than that, it was fine.
Stayed 5 nights in Oct 2025

2/10 Terrible

Dinecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Fro
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and price.
Stayed 3 nights in Oct 2025

2/10 Terrible

Yaser

Travelled with family
Disliked: Cleanliness
We were not expecting a 5 star hotel but when we walked in the room, it smelled pot too much and the room itself did not look great. My wife started getting headaches right away. We left right away and notified the staff that we going somewhere else. Staff was nice and they said we won’t be charged and that a refund will be issued. I would not go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrana

Liked: Amenities
Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
Stayed 1 night in Oct 2025

6/10 Okay

Oktay

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Melinda

Stayed 4 nights in Sep 2025

8/10 Good

Christine

Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pet area was convenient. The office was a great presentation. But the rest of the property including room we stayed in needed some caring attention.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are pet friendly and the staff was wonderful, the room had full-size appliances which made it easier for me
Stayed 5 nights in Sep 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and staff friendly
Stayed 1 night in Sep 2025

2/10 Terrible

Gabriela

Travelled with group
The hotel cancel my stay without notice
Stayed 1 night in Sep 2025

2/10 Terrible

Elvis

Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible smell, horrible condition, horrible atmosphere. Stains all over the place, only a thin blanket provided, 2 flights of stairs, no elevator. The smell was that of eleven rotting corpses.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025