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University Hotel & Suites

2.0 star property
Hotel near Children's Museum of Cleveland in Cleveland

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Photo gallery for University Hotel & Suites

Reception
Front of property
TV
Restaurant
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
4.4

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
3614 Euclid Ave, Cleveland, OH, 44115
  • Popular LocationCleveland State University8 min walk
  • Popular LocationProgressive Field4 min drive
  • Popular LocationRock and Roll Hall of Fame6 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Room options

View all photos for Basic Room, 1 Single Bed, Accessible

Bathroom sink

Basic Room, 1 Single Bed, Accessible

  • 158 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Non Smoking

Iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 166 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Living area
Residence Inn by Marriott Cleveland University Circle/Medical Center
Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (490)
The price is CA $231
per night
CA $272 total
includes taxes & fees
24 May - 25 May
Residence Inn by Marriott Cleveland University Circle/Medical Center

About the area

Cleveland

Central stay.Within a 10-minute walk of this Central hotel, you'll find Children's Museum of Cleveland and Cleveland State University. Also, Agora Theater & Ballroom is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

What's nearby

  • Cleveland State University - 8 min walk
  • Progressive Field - 4 min drive
  • Cleveland Clinic - 5 min drive
  • Rock and Roll Hall of Fame - 6 min drive
  • Cleveland Browns Stadium - 6 min drive

Getting around

  • East 34th-Campus Station - 3 min drive
  • Cleveland Station - 6 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • McDonald's - 8 min walk
  • Pizza Hut - 15 min walk
  • KFC - 10 min walk
  • Koko Bakery - 11 min walk
  • Mango Mango Dessert - 12 min walk

About this property

University Hotel & Suites

Hotel near Children's Museum of Cleveland in Cleveland
University Hotel & Suites offers its guests an arcade/game room, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. University Hotel & Suites also features laundry facilities, a front-desk safe, and an ATM. Self parking is free.
  • 161 guestrooms or units
  • 10 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
University Hotel & Suites offers 161 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 17 2021 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-out is available.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

University Hotel Cleveland
University & Suites Cleveland
University Hotel & Suites Hotel
University Hotel & Suites Cleveland
University Hotel & Suites Hotel Cleveland

University Hotel & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 50 out of 999 reviews" "
Rating 8 - Good. 114 out of 999 reviews" "
Rating 6 - Okay. 216 out of 999 reviews" "
Rating 4 - Poor. 233 out of 999 reviews" "
Rating 2 - Terrible. 386 out of 999 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Catherine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Stay Here
This hotel is not a good place to stay. The staff was polite, and the three gentlemen that manned the door were very helpful. But the condition is run down and it looked it. It is NOT handicap accessible. The showers were dirty (we had 2 rooms), the mattresses were wrapped in plastic (bedbugs? I hope not) and the plumbing leaked. The water did not get hot in the sink. I ran into other "guests" and found out they had been there 8 months and paid $800/mo. Is this a halfway house? It looked like it and felt like it. About 7:30pm the neighbor started blasting music. I had to ask it be shut off at 9:00 because we needed to be up at 6. We were there for a medical condition needing the Cleveland Clinic and this place was close and cheap. Lastly when she copied my credit card to cover any expenses, she sent it via email and then made a copy. When I asked her where the email went, she said she didn't email it and only made a copy. I'm an IT guy by profession and I know what I saw. My mistake and I will never do it again. I would suggest you don't either.
Stayed 1 night in Dec 2020

2/10 Terrible

Larrie

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Hopeful yet disappointed
A couple of staff were nice but some weren’t! Hotel seems run down and sketchy! Booking will promise fridge + microwave but be warned you may not receive it. Had to switch rooms! 2nd room had electrical issues! Me and friends had a few personal items Lost suspected stolen by staff by staff! Room had mice and roaches! Hotel staff lied about the option for later Check-Out time! Hotel staff were also very forceful and rushed us to check out. The hotel had its few upsides like being along 24/7 BRT Rapid Transit but the cons are many! Stay at your own risk! Not even the Hotels.com discounted rates were worth the price!
Stayed 2 nights in Oct 2020

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
University Hotel and Suites, Cleveland
The pictures on the website for this hotel are a lie! It’s run down,filthy, and a sham!
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Richa, Delaware

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. The pictures are misleading, the rooms do not looks like that. It’s being renovated but has not been shut down for renovation, exposing customers to hazardous construction materials. The place is not cleaned daily even in the middle of a pandemic, and the front desk will tell you they’re not the billing party when you ask for a refund, but they are, and they will not pick up calls, making refunds impossible. I’m reporting this place.
Stayed 1 night in Aug 2020

2/10 Terrible

Gary, Dayton

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. AC didn't work. Thick layer of dust on shelves. Bathroom smelled like stale urine. Travelocity wouldn't help make it right.
Stayed 2 nights in Jun 2020

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware ,very deseeving
Dirty ,foul smelling , just plain awful !!! Did not stay ,Desk would not refund my money,very disappointed with Hotels .com to ever advertise such a putrid site near Cleveland Clinic
Stayed 1 night in Aug 2020

2/10 Terrible

Albert

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Chareonna

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There Was Mice & Everything There I’m Beyond Irritated & Been Asking For Refund Elavators Broken Down
Stayed 2 nights in Jun 2020