Skip to main content
Beginning of main content

"The accommodations were spartan like and the bed looked like something. Got up a dorm room, but the bed was very comfortable! The wood like floors wer ... " More

By a verified traveller on Sat 23 Dec 2023

Enter dates to see availability

Hotel Description

Cleveland hotel in Hopkins area

Hopkins stay

Your stay at this Hopkins hotel places you within 3 miles (5 km) of NASA Glenn Research Center and Rocky River. Also, Rocky River Reservation is within 3 miles (5 km) and Cleveland Clinic - Fairview Hospital is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $92* Per night/room 31 Mar. - 1 Apr.

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Select Suites - Cleveland - Airport ratings based on 10 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Select Suites - Cleveland - Airport

Everyone (7) Family (2)
4 out of 5
The accommodations were spartan like and the bed looked like something. Got up a dorm room, but the bed was very comfortable! The wood like floors were especially clean and so was rest of the room. I checked in after midnight, and the woman who waited on me was extremely friendly and very personable. She really made my day.

Posted by on 23 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

26 Dec. 2023 by Hotel Management

Dear Daniel, We're delighted to hear about your positive experience at Extended Stay America! It's fantastic that you found the accommodations clean, with particular praise for the comfortable bed and well-maintained wood-like floors. We're especially pleased to know that our friendly and personable staff made the late-night check-in enjoyable. Your kind words are truly appreciated, and we look forward to providing exceptional service during future visits!Sincerely,Hotel Management

3 out of 5
The lady who checked me in after hours was delightful. It was 130 am and she was very pleasant. Bed/bedding were terrible. Heater not functioning properly.

Posted by on 1 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

2 Nov. 2021 by -Sarah, Guest Engagement Team - WoodSpring Suites

Thank you for taking the time to share your feedback with us, John. We are happy that you enjoyed the wonderful customer service from our team, however, we sincerely apologize for the issues that you experienced with the bed and heater. We will make sure that we notify our housekeeping and management team of these concerns and hope that your future travels are wonderful ones.

3 out of 5
If you just need a clean and quiet place for a couple of nights this hotel is perfect. But it does not offer any amenities and it’s pretty isolated from any other amenities. So you would definitely need a car if you stay at this hotel.

Posted by on 6 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

9 Sep. 2021 by -Carrie, Guest Engagement Team - WoodSpring Suite

We appreciate you taking the time to share the details of your stay with us, Trinette. We are happy that you enjoyed a comfortable stay, and appreciate your constructive feedback. Thank you for giving us the opportunity to host you and we wish you all the best in your future travels.

1 out of 5
Travelocity needs to DROP this hotel from its listings. It is difficult to provide customer service when the front desk is away 12 hours out of the day/night. My room was missing its TV; despite brining this to management's attention, I was never furnished a TV during my 2-day stay. I was provided a roll of toilet paper that was nearly empty and there was no additional roll in the room. Although I called about getting another roll, one was NEVER furnished. The room (floors/cabinets) were filthy. There were cigarette butts in the inside stairwell, along with an empty alcohol bottle. There was mold-like substance on the shower curtain. I have pictures of all that I am willing to provide. Please do NOT let other Travelocity patrons suffer as I did by continuing to advertise this hotel. After my experience, I am questioning whether I should use Travelocity in the future.

Posted by , from Hampton, Virginia on 30 Jul. 2019

Was this review helpful to you?
2 out of 5
Staff was friendly and accommodating due to our arrival past the time the front desk closed. However, the room we were checked into was filthy.

Posted by on 21 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jul. 2019 by Nationwide Hotel Management Company, LLC

Oh no! Super clean is what we're known for so we are especially sorry for disappointing you in that area during this stay. Thank you so much for sharing your insight and impressions so we know how we came across to you and can address issues.

4 out of 5

Posted by on 2 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Jun. 2019 by Candace Lewis

Thank you for taking the time to share your experience. We hope to welcome you back soon.

1 out of 5

I was the worst hotel I stay at

The room smell like dogs and housekeeping never came to the room , there was a dog barking all night next door,

Posted by , from Cleveland on 10 Feb. 2018

Was this review helpful to you?
Comment from Hotel Management

13 Feb. 2018 by Candace Lewis

Carl, Thank you for your response. In order to accommodate you after your complaint of nearby registered pets, we agreed on a refund of the time unused and apologized for the inconvenience. It is feedback like this that allows us to see what our guests really think. Thank you

2 out of 5
Check in time was 3 pm. However when we checked in the room wasn't ready. We were left in the lobby for over an hour just waiting to get our keys after we had already checked in. Then check out time was 11am but as we were getting out stuff from the room at 10:45 am they had already deactivated our keys.

Posted by on 19 Nov. 2017

Was this review helpful to you?
Comment from Hotel Management

11 Dec. 2017 by Candace Lewis

We appreciate your feedback and apologize for the inconvenience. Thank you Candace Lewis General Manager

1 out of 5

Terrible Hotel

Terrible service and dirty hotel. I stayed at the hotel for a week and the room was never cleaned. Staff was no where to be found, no ammenities, no service period!! I would never recommend this so called hotel to anyone.

Posted by , from S.F on 1 Mar. 2017

Was this review helpful to you?
Comment from Hotel Management

24 Mar. 2017 by Heather

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

4 out of 5

No more than 15 minutes away from everything.

Thus was my second visit in one month. Love the Rocky River park in area.

Posted by on 7 Sep. 2015

Was this review helpful to you?
Comment from Hotel Management

19 Sep. 2015 by Heather

Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt safe and comfortable. Thank you again for staying with us and we look forward to welcoming you back.

About the Extended Stay America Select Suites - Cleveland - Airport

Location 20829 Emerald Parkway, Cleveland, OH 44135

Property Features

As a guest of Extended Stay America Select Suites - Cleveland - Airport, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. The business-friendly Extended Stay America Select Suites - Cleveland - Airport also features discounted use of a nearby fitness facility and an elevator. Limited free parking is available on a first-come, first-served basis. This Cleveland hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 2014
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites - Cleveland - Airport offers 120 accommodations. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Cleveland Airport
  • Extended Stay America Select Suites Cleveland Airport
  • Extended Stay America Select Suites - Cleveland - Airport Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Cleveland-Hotels-Extended-Stay-America-Select-Suites---Cleveland---Airport.h9069670-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cleveland-Hotels-Extended-Stay-America-Select-Suites---Cleveland---Airport.h9069670-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Cleveland-Hotels-Extended-Stay-America-Select-Suites---Cleveland---Airport.h9069670-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.