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"Traveled with two teenager and a five year. Omgg!!! We had a nightmare renting a car and were late for check. However, Francisco was still in the offi
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With a stay at this Colonia Andrés hotel, you'll be within half a mile (1 km) of Palacio Municipal and 2 miles (3 km) of Stingray Beach. Central Plaza is within 2 miles (3 km) and Mr. Sancho's Beach Club is within 9 miles (15 km).
Full-service spa, terrace
A full-service spa and 3 outdoor pools are some of this hotel's featured amenities. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate free perks like free self parking and WiFi in public areas.
Villas El Encanto Cozumel ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Villas El Encanto Cozumel
5 out of 5
Traveled with two teenager and a five year. Omgg!!! We had a nightmare renting a car and were late for check. However, Francisco was still in the office waiting for us he made it so easy tp check in fast and get into relaxing mode. The full stay here felt like someway from home. It is a hidden gem and paradise. We don't know how Francisco does it but he's always around. They are so hospitable, including Anna and her Son !!!! They are awesome!!! We will be back that's a promise!!!! Book here you will not regret. The Villas are just gorgeous. We really loved the nature feel with the amenities of a pool, air conditioning , mini kitchen and they even have a larger kitchen on the grounds for more serious cooking.I just couldn't get enough of the place .
Posted by PerlaA, from Denver Colorado on 7 Feb. 2020
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Comment from Hotel Management
7 Feb. 2020
by Ana Lilia Martin/ Gerente General
Thank you very much for your time and your nice comments about the Hotel, when you like, you can come to visit us, it would be a pleasure for us, we are very happy that you enjoyed your stay on the Island.
Come back soon!
Villas El Encanto Cozumel offers its guests 3 outdoor swimming pools. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Villas El Encanto Cozumel. Free self parking is available. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3-star Cozumel hotel.
10 guestrooms or units
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 3
Number of living rooms
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Beach shuttle
Parking: Free self parking
Room Amenities
Villas El Encanto Cozumel offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Cozumel hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Private balcony or patio
Pillowtop beds
Minibar
Private outdoor space
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Pillow options
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Iron and ironing board available
Desk
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 2
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Sports massage
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:00 AM - 10:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Villas El Encanto Cozumel
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The tax ID number is MAOA03056810. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
No elevators
Children stay free
Service animals not allowed
Property Registry Number - 7409361
One child stays free
Front desk opens daily at 8:00 AM
Front desk closes daily at 10:00 PM
Debit cards
State tax ID - MAOA03056810
Staffed front desk
Carbon monoxide detector
Smoke detector
Renewable energy source - solar
Security system
LGBTQIA friendly
Children stay free 10
Mobile payments
PayPal
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto
El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel
Villas El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel Cozumel
You should know
Pool access available from 8:00 AM to 10:30 PM.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Alcohol isn't served at Villas El Encanto Cozumel.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
