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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
3-star hotel near West Edmonton Mall

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Bar (on property)
Standard Room, 1 King Bed (Leisure)
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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CA $138 total
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Jan 19 - Jan 20
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About the area

Edmonton

City center stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of Oasis Centre and TELUS World of Science-Edmonton. Yellowhead Casino and Ice Palace are also within 3 miles (5 km).

What's nearby

  • Oasis Centre - 11 min walk - 1.0 km
  • CARNA Museum & Archives - 11 min walk - 1.0 km
  • West Edmonton Mall - 6 min drive - 4.9 km
  • University of Alberta - 12 min drive - 10.1 km
  • Rogers Place - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬8 min walk
  • ‪IHOP - ‬14 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

3-star hotel near West Edmonton Mall
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 889 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly location!
Stayed 3 nights in Oct 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Mayumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean Bathroom is very dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Clean. The hot tub was nice too.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Stayed 2 nights in Oct 2025

10/10 Excellent

Marcela

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Some long dark hairs here and there around the room but everything else was great. Maybe just a better job with the vacuum. Friendly and welcoming staff. Would stay there again.
Stayed 1 night in Oct 2025

8/10 Good

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great location
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

tun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Gabriella

Travelled with partner
Nice hotel and rooms. Restaurant at hotel was very convenient and the food was very good.
Stayed 1 night in Sep 2025

6/10 Okay

Juliane, Winnipeg

Liked: Staff & service
Dirty light switch upon entering. The restaurant should have been prepared for the influx of customers, seeing as there was a concert in town. It looked like the staff was overwhelmed, but doing their best. The beds were comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Stayed 2 nights in Sep 2025

10/10 Excellent

Tim, Athabasca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the training location i was attending during my stay
Stayed 2 nights in Sep 2025

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not at the hotel long and did not check out any of the amenities but the beds were comfy and we had a good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice sleep!
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is small.
Stayed 2 nights in Sep 2025

6/10 Okay

Paige

Travelled with group
Liked: Cleanliness, staff & service

Just okay

Breakfast at Ricky’s was rather disappointing. No small portion options, food was bland. Pool was nothing special but was nice enough. There should be accessible water. Most hotels have water bottle filling stations near the gym. There’s no water bottles offered in the mini fridge or anywhere else within the property without paying. Housekeeping did not come during our stay. At the very least I would expect bed making, towel refresh and restocking the cups.
Stayed 2 nights in Sep 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Travelled with family, Travelled with group
Liked: Cleanliness
The hotel was quiet and beds were comfortable but the location is far away from anything without easy access to public transit.
Stayed 2 nights in Sep 2025

8/10 Good

Jaden

Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Great area nice hotel huge rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

8/10 Good

Joanne

Stayed 1 night in Sep 2025