- Check-in time starts at 1:00 PM
- Minimum check-in age is: 18
- Check-in time ends at 5:30 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Helloguest mobile app before check-in. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
DIWOTEL Frankfurt Airport Dreieich offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Helloguest mobile app before check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome.
For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- UnionPay
- Events/parties allowed
- Guests will receive an email with special check-in instructions
- Staffed front desk
- Smoke detector
- Long-term renters welcome
- Security system
- Guest will receive an email before arrival 24 hours
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Guests must provide health documentation
- Guests must provide proof of COVID-19 vaccination
- Minimum age for proof of COVID-19 vaccination requirement: 18
- Comprehensive food waste policy
- Comprehensive recycling policy
- Property mobile app recommended for guests
- Property mobile app name Helloguest
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately EUR 16.77 for adults and EUR 8.38 for children
- Airport shuttle fee: EUR 15 per person (one-way)
- Airport shuttle fee per child: EUR 15 (one-way)
- Secured self parking fee: EUR 13 per day (in/out privileges)
- Extended parking fee: EUR 13 per day
- Pet fee: EUR 14.77 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 29.77 (subject to availability)
- Late check-out fee: EUR 29.77 (subject to availability)
- Crib (infant bed) fee: EUR 14.77 per day
- Rollaway bed fee: EUR 14.77 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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