75.0% Based on 1708 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

3-star hotel near Frankfurt Opera House

In Frankfurt

Within a 15-minute walk of this Gutleutviertel hotel, you'll find Financial District and Frankfurt Opera House. Staedel Museum and Frankfurt Trade Fair are also within 2 miles (3 km).

Bar/lounge

This hotel features a bar/lounge, free WiFi in public areas, and a safe deposit box. Multilingual staff can provide around-the-clock assistance and free newspapers are on offer.

Free WiFi

The 197 soundproofed guestrooms offer free WiFi and minibars. Other amenities include TVs, room service, and free local calls.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$80 per night

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Double Room/ Twin Room - incl. drinks from the Minibar

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Excelsior - Central Station ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Excelsior - Central Station

Everyone (1) Family (1)
1 out of 5
The only good thing is close to the main train station. The hotel had 1 operating small lift, terrible beds, poor quality linens, and breakfast wasn’t great. Would not recommend ever!

Posted by on 23 May 2019

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4 out of 5

Very nice, but few rooms with AC.

Cons: WIFI was pretty weak.
It was a great hotel, very convenient, and clean. Only problem was that we arrived on a very hot day - 30 degrees celcius - and our room had no air conditioning. On any other day the room would have been fine. To switch to a room with AC would have cost an additional 50 Euros - but they didn't have one big enough for our family of 4.

Posted by on 22 Jul. 2016

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4 out of 5

Central and colourful Frankfurt district

Recommended by Lonely Planet and I was not disappointed. I am a senior. Stayed a number of times for a few days each time passing through on a rail tour of Germany over July ,August , September 2007 and felt at home there. No superfluous glitz about this place except the name. Super buffet breakfast ,complimentary coffee, tea,mineral water and cakes most of the day in lounge and computer room (free internet on 5 units all day). Would you believe it - a free bar fridge refilled each day. Staff busy but friendly and helpful. Adjacent central station great for take-aways and your ubiiquitous Irish Bar is a short staggering distance from hotel. Local red light district nearby but never felt threatened.\nBudget tariffs during non business periods were good after which prices soar all over Frankfurt I am advised. All my bookings were through the net and had no hassles.\nHappy travels - Germany was just great!\n

Posted by on 2 Jan. 2008

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5 out of 5

Excelsior excels

Excellent value with free minibar, free extensive and varied breakfast served 6 AM until 11 AM, free business center with fast modern computers, free coffee and snacks all afternoon, free newspapers, and free ironing service daily. Excelsior is my home away from home in Frankfurt, accross the street from the main train station so saves on taxis too. Great helpful staff, always upgrade me to a double if they have one available.

Posted by on 12 Oct. 2007

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5 out of 5

Great location next to rail station

Hotel is across the main Frankfurt train station. Free minibar and breakfast buffet makes this place a great home base for train travel throughout Germany. Employees were very friendly and helpful.

Posted by on 17 Dec. 2006

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About the Hotel Excelsior - Central Station

Location Mannheimer Str. 7-9D, Frankfurt, HE 60329

Property Features

Hotel Excelsior - Central Station offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Excelsior - Central Station also features complimentary newspapers in the lobby, room service (during limited hours), and a safe deposit box at the front desk. This 3-star Frankfurt hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 9 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Frankfurt (Main) Central Station (0.5 km / 0.3 mi)
  • Metro station: Central U-Bahn (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Hotel Excelsior - Central Station offers 197 accommodations with minibars and hair dryers. Televisions come with pay movies. Bathrooms include showers. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Movies for purchase
  • Shower
  • Local calls (free)
  • Hair dryer
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 11 AM.

Goethe Bar - This bar specializes in international cuisine and serves light fare only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Hotel Excelsior - Central Station

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.00 per person (approximately)
  • Nearby parking fee: EUR 2.50 per hour

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Excelsior Frankfurt
  • Excelsior Frankfurt

You should know

  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.