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Hotel Scala Frankfurt City

3.5 star property
3.5-star hotel near Frankfurt Trade Fair

Choose dates to view prices

Photo gallery for Hotel Scala Frankfurt City

Enjoy a city view from the comfort of a plush bed, accompanied by a stylish table and armchair.
Welcome to our reception area, featuring a modern reception desk with a digital screen and comfortable seating.
Time zones displayed on a stylish clock with a subtle texture backdrop and elegant gold accents.
Modern architecture meets sleek design at this building's striking facade, featuring prominent metallic letters and expansive windows.
Welcome to our lobby, featuring a reception desk, seating area, and central island with amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Schaefergasse 31, Frankfurt, HE, 60313
  • MyZeil
    ‪3 min walk‬
  • Römerberg
    ‪9 min walk‬
  • Frankfurt Christmas Market
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room

Cozy retreat with a neatly made bed, bedside table, and large mirror.

Comfort Double Room

7.6 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Enjoy a comfortable stay in this cozy room featuring a neatly made bed, a bedside table with a lamp, and a small refrigerator stocked with beverages.

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Two single beds with red and white bedding, a wardrobe, and a small table with a chair.

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Relax in this inviting space with a large bed, two bedside tables, and a comfortable chair.

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Relax in this inviting room with a large bed, bedside table, and comfortable chair.

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Frankfurt

Innenstadt stay.Within a 15-minute walk of this Innenstadt hotel, you'll find Römerberg and Frankfurt Christmas Market. MyZeil and Eschenheimer Tower are also within half a mile (1 km).

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Römerberg - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 11 min walk - 0.9 km
  • Alte Oper - 12 min walk - 1.1 km
  • Main Tower - 14 min walk - 1.2 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

3.5-star hotel near Frankfurt Trade Fair
Hotel Scala Frankfurt City offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. Hotel Scala Frankfurt City also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 3.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Hotel Scala Frankfurt City offers 45 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, German

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  • Free WiFi
  • Air conditioning
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4.0 out of 5, Very good, 667 reviews
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 594 reviews
Rating 8 - Good. 274 out of 594 reviews
Rating 6 - Okay. 109 out of 594 reviews
Rating 4 - Poor. 40 out of 594 reviews
Rating 2 - Terrible. 16 out of 594 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025

4/10 Poor

Aditya Prasad

Travelled with group
Disliked: Staff & service
Staff were not helpful.
Stayed 7 nights in Apr 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
gud
Stayed 1 night in Jan 2025

8/10 Good

Omar, Surfside

Business traveller
Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10 Good

M Sue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024

8/10 Good

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Kyle

Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024