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Melia Frankfurt City

4-star spa hotel near Frankfurt Trade Fair

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Photo gallery for Melia Frankfurt City

Executive lounge
Property entrance
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Executive lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Place, Goethe University Frankfurt Campus Bockenheim
    ‪3 min walk‬
  • Place, Frankfurt Trade Fair
    ‪4 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room with Skyline View

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room with Executive Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite with Executive Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room with Skyline View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (2 + 1)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Master Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

  • Sleeps 2

View all photos for The Level Room

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room

  • Sleeps 2

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite

  • Sleeps 3

View all photos for The Level Grand Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Grand Suite

  • Sleeps 3

View all photos for The Level Master Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Master Suite

  • Sleeps 3

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2

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About the area

Frankfurt

Westend-Süd stay.A stay at this Westend-Süd hotel places you steps from Senckenberg Museum and within a 5-minute walk of Goethe University Frankfurt Campus Bockenheim. Congress Center Messe Frankfurt and Frankfurt Trade Fair are also within half a mile (1 km).

What's nearby

  • Goethe University Frankfurt Campus Bockenheim - 3 min walk - 0.3 km
  • Frankfurt Trade Fair - 4 min walk - 0.4 km
  • Congress Center Messe Frankfurt - 5 min walk - 0.4 km
  • Palmengarten - 8 min walk - 0.7 km
  • Festhalle Frankfurt - 9 min walk - 0.8 km

Getting around

  • Ludwig-Erhard-Anlage Tram Stop - 4 min walk
  • Frankfurt am Main West Station - 13 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Champions - The American Sports Bar - ‬4 min walk
  • ‪Senckenberg Bistro - ‬2 min walk
  • ‪M Club Lounge - ‬4 min walk
  • ‪Leib & Seele - ‬2 min walk
  • ‪Cafe CROSS - ‬3 min walk

About this property

Melia Frankfurt City

4-star spa hotel near Frankfurt Trade Fair
Melia Frankfurt City offers its guests a full-service spa and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Melia Frankfurt City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Frankfurt hotel.

  • 430 guestrooms or units
  • 2 dining venues
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Health club

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 45 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 516 reviews
Rating 8 - Good. 102 out of 516 reviews
Rating 6 - Okay. 38 out of 516 reviews
Rating 4 - Poor. 26 out of 516 reviews
Rating 2 - Terrible. 23 out of 516 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar ivan

Stayed 1 night in Nov 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .
Stayed 2 nights in Nov 2025

10/10 Excellent

Isabella

Stayed 1 night in Nov 2025

10/10 Excellent

Luca

Stayed 1 night in Oct 2025

10/10 Excellent

Hassan

Stayed 3 nights in Oct 2025

10/10 Excellent

Russell, Glorieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! The rooms are really comfortable and the staff are amazingly helpful. Will definitely stay again and recommend to friends.
Stayed 1 night in Oct 2025

8/10 Good

Doron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first stay at this hotel. I arrived at 1:15 PM and asked if the room was ready. I was told that I needed to pay an additional €40 for early check-in. I’ve stayed in hotels all my life, and this is the first time I’ve ever been asked to pay extra for arriving just two hours early. In every other hotel, if the room is ready, they simply provide it , and if not, you wait. It’s a pity, because everything else was very good. Next time I stay in Frankfurt, I’ll return to the hotels I’m familiar
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.
Stayed 5 nights in Sep 2025

8/10 Good

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Iddo

Liked: Cleanliness, property conditions & facilities, room comfort
All in all a nice stay However, we were disappointed by the hotel's attitude with regards to guests arriving earlier than check-in time. Upon our early arrival, just a few hours before check-in time, we were told that our room was ready but that if we wanted to use it we would need to pay extra. We didn't expect to have our room ready, so we wouldn't have been disappointed if we were told it wasn't. However the room was ready and it's a pity that an extra charge was requested. We've stayed in many hotels in many countries, and we obviously don't expect to be able to access our room before check-in time, however there were many cases in which our rooms were ready before check-in time and we were offered to use them with no extra charge - just as a show of going beyond the customer's expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

HO KAB

Stayed 1 night in Aug 2025

4/10 Poor

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities
AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mirsada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yibing

Stayed 1 night in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impromptu visit to Frankfurt

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Vinodhkumar

Business traveller
Stayed 2 nights in Aug 2025

10/10 Excellent

arian Bethencourt

Stayed 1 night in Aug 2025

10/10 Excellent

arian Bethencourt

Stayed 1 night in Jul 2025

6/10 Okay

Cassandra

Stayed 3 nights in Jul 2025

10/10 Excellent

Laurits

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Melia Frankfurt City

Very nice hotel with friendly staff! Panoramic view from hotel rooms and terrace over Frankfurt skyline, training Gym, wellness and parking and a great morning metal - we had a great stay at the hotel. And it is close to city centrum 🙂
Stayed 1 night in Jul 2025

10/10 Excellent

Kazunori

Stayed 4 nights in Jun 2025

8/10 Good

Paul Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Level Lounge - another Level of Luxury

I had a wonderful stay at the Melia City Frankfurt Hotel! The Level Lounge is a standout feature—perfect for enjoying a glass of wine 🍷 before bedtime to wind down after a long day. The ambiance is cozy and relaxing, and it’s a great space to unwind. The service is impeccable—the staff are professional, attentive, and go above and beyond to ensure guests are comfortable. Their warm hospitality truly enhances the experience. A unique and fun touch is the table tennis setup! 🎾 It’s such a welcome addition, offering a lighthearted way to relax and have fun during your stay. Overall, Melia City Frankfurt combines comfort, excellent service, and thoughtful amenities, making it a fantastic choice for both leisure and business travelers. Highly recommended! 🌟
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025