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"Shuttle ran on the hour for pick up at the airport. Shuttle was approximately 20 minutes long. Front of hotel needed major landscaping and it is sur ... " More

By a verified traveller on Sun 28 Aug 2016

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Hotel Description

3.5-star hotel near Gateway Gardens

Near the airport

Within 3 miles (5 km) of this Kelsterbach hotel, you'll find Gateway Gardens and Lufthansa Flight Training Center. Jahrhunderthalle is within 9 miles (15 km) and Deutsche Bank Park is within 12 miles (20 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 150 guestrooms offer free WiFi and room service. Free newspapers, hair dryers, and safes are also available.

Mercure Hotel Frankfurt Airport ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Hotel Frankfurt Airport

Everyone (1) Business (1) Family (1)
2 out of 5

Airport Hotel With Bed Bugs

Pros: Nothing
Cons: When advertising, remove what is not working like the sauna. The sauna hasn't been working for months now according to one guy who works @ the hotel.
I stayed in this hotel for one night and I got four bites. I won't even write my my other comment below if not for these bites. This hotel says Frankfurt Airport Hotel but it is 15 minutes away from the airport. This is okay if you're going to the hotel but if you are going to the airport make sure to give yourself enough time because the shuttle bus picks up passengers from other hotels.

Posted by , from California on 25 Mar. 2018

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3 out of 5

Great hotel for airport needs

Pros: convenience to airport and free shuttle service, price, cleanliness
Cons: landscaping, affordable dining
Shuttle ran on the hour for pick up at the airport. Shuttle was approximately 20 minutes long. Front of hotel needed major landscaping and it is surrounded by some industrial buildings. On-site restaurant was too expensive for our taste (2 adults and 2 children 9 and 11) but can walk 1/3 mile to a great tasting restaurant that was affordable. Pool was ok for the boys to play in but nothing fancy. They had a sauna too. Room was small by American standards but, again, for one night, was certainly doable. Staff at front desk were helpful. Breakfast was great but would not have paid 19 euro if had to purchase separately. We paid 141 euro which including breakfast for four so it was a great deal.

Posted by , from Okinawa, Japan on 28 Aug. 2016

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4 out of 5

Quite nice, convenient

Close to airport, (allow 15-20 minutes for shuttle ride), clean and quite comfortable. Did not try restaurant, but menu seemed limited.

Posted by on 18 Aug. 2015

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About the Mercure Hotel Frankfurt Airport

Location Am Weiher 20, Kelsterbach, HE 65451

Property Features

Mercure Hotel Frankfurt Airport offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3336 square feet (310 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Frankfurt Airport. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. This 3.5-star Kelsterbach hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 3336 sq ft of conference space
  • 310 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Frankfurt (Main) Airport Regional Station (6.2 km / 3.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Frankfurt Airport offers 150 accommodations with safes and complimentary newspapers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kelsterbach hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

New York - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation.

  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Long-term renters welcome

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Airport shuttle fee: EUR 3 per person (roundtrip)
  • Airport shuttle fee per child: EUR 3 (roundtrip)
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Airport Mercure Hotel
  • Mercure Frankfurt Airport
  • Mercure Hotel Frankfurt Airport
  • Mercure Hotel Kelsterbach
  • Mercure Frankfurt Kelsterbach
  • Mercure Hotel Frankfurt Airport Hotel
  • Mercure Hotel Frankfurt Airport Kelsterbach
  • Mercure Hotel Frankfurt Airport Hotel Kelsterbach

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.