4.6 out of 5

"It is a great place to stay, easy access to the airport and everyone were very helpful. " More

By a verified traveller on Sun 22 Apr 2018

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Hotel Description

5-star luxury hotel, connected to the airport in Frankfurt Airport Area

Close to airport

At this Frankfurt Airport Area hotel, you'll be steps from The Squaire and within a 15-minute walk of Gateway Gardens. Also, Lufthansa Flight Training Center is within 2 miles (3 km) and Frankfurt City Forest is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the sauna and perks like free WiFi and a free airport shuttle.

Soaking tubs, WiFi

The 1008 soundproofed guestrooms offer WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, wired Internet, and flat-screen TVs with cable channels.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$135* Per night/room 28 Sep. - 29 Sep.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Frankfurt Airport Hotel & Conference Center ratings based on 33 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Frankfurt Airport Hotel & Conference Center

Everyone (15) Business (1) Couples (4) Family (5)
5 out of 5
My husband and I really enjoyed our stay . The service was excellent and the location is very convenient to the airport for our flight the next day . The room was excellent as well . Will be back for sure❤️

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Guest Relation Team

Thank you for staying with us. We appreciate the feedback and are glad to hear about your contentment.

5 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Guest Relation

Good evening, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. Hopefully you will visit us again soon. Kind regards Your Guest Relation Team

5 out of 5
The hotel finally stopped charging 9 euros for internet use. They listened to their customers!

Posted by on 25 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Guest Relation

Good evening, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. Hopefully you will visit us again soon. Kind regards Your Guest Relation Team

2 out of 5
NO FREE WIFI. Like traveling in the 1990's. Could not connect to the internet without a lot of rigamarol!!

Posted by on 15 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Guest Relatios

Good morning, first off we would like to thank you for choosing the Sheraton Frankfurt Airport Hotel for your stay. We apologize that you found the Wifi charge a burden. Kindly be informed that we do have free Wifi in the lobby and that we offer complimentary Wifi in the room to our Marriott Bonvoy Members. We are most apologetic about having caused an inconvenience for you during your stay. We pride ourselves in our customer service and do not take this matter lightly at all.It is our greatest duty to make every guest’s stay perfect and unforgettable and to make every guest want to come back. We truly hope that with the incident we did not lose you as valued guests and that you grant us the chance to persuade you of our service by returning to the Sheraton Frankfurt Airport Hotel. Please feel free to contact us, should you have any further questions, concerns or wishes. Kind regards Your Guest Relation Team

5 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Guest Relations

Good evening, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5 out of 5
We enjoyed our stay. The convenient location is a definitive plus. The only issue we encountered was parking. It was not clear from any obvious information where to park. Not being familiar with the area, we drove around the hotel and could not find where to park. After a quick phone call to the hotel we discovered parking was simple and easy in P3. This should be made clear somewhere on the website.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Guest Relation Team

Good Morning, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

5 out of 5

Posted by on 22 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Guest Relation Team

Thanks for staying wit us. We appreciate your feedback.

4 out of 5
Location was excellent for staying between flights. This is the second time we stayed there and we were again impressed with the service, the status of the room, and the restaurant where we ate dinner. The only negative is that it takes a while to get into the town for an evening stroll or visit to museum etc.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Guest Relation Team

Thank you!

3 out of 5
Sheraton airport is getting old. Rooms are barely 2stars.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Guest Relation

Good evening, first off I would like to thank you for choosing the Sheraton Frankfurt Airport Hotel for your stay. What has happened during your stay, regarding the old Room, does not represent our hotel and values. Please do not set this as a representation of our service. We are most apologetic about having caused an inconvenience for you during your stay. We pride ourselves in our customer service and do not take this matter lightly at all. I am happy to inform you that we are busy renovation the Hotel. As for the Sheraton Frankfurt Airport Hotel staff, we would like to express our sincerest apologies if we did not handle the situation to your satisfaction. It is our greatest duty to make every guest’s stay perfect and unforgettable and to make every guest want to come back. We truly hope that with the incident we did not lose you as valued guests and that you grant us the chance to persuade you of our service by returning to the Sheraton Frankfurt Airport Hotel. Upon your next stay, I would very much appreciate the chance personally seeing to it, that you have an unforgettable stay. Kindly contact me before your next arrival, should you give us another chance. Please feel free to contact me, should you have any further questions, concerns or wishes. I am at your disposal. Kind regards Your Guest Relation Team

5 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

2 May 2019 by Guest Relations

Good mroning, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

About the Sheraton Frankfurt Airport Hotel & Conference Center

Location Flughafen Terminal 1, Frankfurt, HE 60549

Renovations + Closures

The property will be renovating from 01 September 2019 to 30 September 2019 (completion date subject to change). The following areas are affected:

  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Sheraton Frankfurt Airport Hotel & Conference Center offers its guests a sauna and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13412 square feet (1246 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the luxury Sheraton Frankfurt Airport Hotel & Conference Center. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. This 5-star Frankfurt hotel is smoke free.

  • 1008 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 13412 sq ft of conference space
  • 1246 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Zeppelinheim Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Frankfurt Airport Hotel & Conference Center offers 1008 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Sheraton Frankfurt Airport Hotel & Conference Center has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 2 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: EUR 9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Airport Hotel
  • Frankfurt Airport Hotel Sheraton
  • Frankfurt Airport Sheraton
  • Frankfurt Airport Sheraton Hotel
  • Hotel Frankfurt Airport Sheraton
  • Hotel Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport Hotel
  • Sheraton Hotel Frankfurt Airport
  • Frankfurt Sheraton
  • Sheraton Frankfurt Airport Hotel And Conference Center
  • Sheraton Frankfurt Airport Hotel Frankfurt
  • Sheraton Frankfurt Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Frankfurt

You should know

  • Sheraton Frankfurt Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/Frankfurt-Hotels-Sheraton-Frankfurt-Airport-Hotel-&-Conference-Center.h17093-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.