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5.0 out of 5

"Such friendly staff!!! Nice amenities and great location-highly recommend this hotel " More

By a verified traveller on Thu 08 Dec 2016

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Hotel Description

5-star luxury hotel near Romerberg

City center stay

At this Innenstadt hotel, you'll be well placed to visit Konstablerwache and Zeil Shopping District, both steps away. Romerberg and Frankfurt Cathedral are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, a bar/lounge, and a health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, dry cleaning, and luggage storage are also offered.

WiFi, LCD TVs

The 371 guestrooms feature 24-hour room service, LCD TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include WiFi, wired Internet, and minibars.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Westin, Grand Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Club Suite, 1 Bedroom, Non Smoking (Duplex Suite, Bi-Level)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Grand Frankfurt ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Grand Frankfurt

Everyone (1)
5 out of 5

Fantastic stay

Such friendly staff!!! Nice amenities and great location-highly recommend this hotel

Posted by , from Chicago il on 8 Dec. 2016

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Comment from Hotel Management

21 Dec. 2016 by WestinFrankfurt

Dear Mary, That's the way you should feel with us - thank you very much for your positive feedback about your stay and the good score you gave us. We look forward to welcome you back on your next trip to Frankfurt! Kind regards Sandro Bohrmann General Manager

5 out of 5

Great hotel and excellent service!

Pros: Quiet
Cons: No free Internet
I have stayed here before and was happy to return. Great, clean and quiet hotel. Friendly, and very professional staff. Convenient location - train just down the street.

Posted by , from Syracuse, NY on 13 Apr. 2011

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5 out of 5

I loved everything about this hotel!!!

Pros: Close restaurants, Free Internet, Quiet
Great customer service, most comfortable bed on the planet, plush towels, tons of hot water, nice bar in lobby, great proximity on restaurants and shopping, wonderful little fair outside of hotel with best food on the planet...

Posted by on 7 Feb. 2011

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About the The Westin Grand Frankfurt

Location Konrad-Adenauer-Str. 7, Frankfurt, HE 60313

Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 14956 square feet (1390 square meters) and includes conference space. A health club, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Grand Frankfurt. For a fee, parking is available. This 5-star Frankfurt hotel is smoke free.

  • 371 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 14956 sq ft of conference space
  • 1390 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (14.2 km / 8.8 mi)
  • Train station: Frankfurt (Main) Ost Station (1.8 km / 1.1 mi)
  • Metro station: Konstablerwache Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Grand Frankfurt offers 371 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Frankfurt hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 11 AM.

Motions - This restaurant serves breakfast only.

Sushimoto - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

San San - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Grand Seven Bar - This lobby lounge serves lunch, dinner, and light fare.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29.00 per day
  • Valet parking fee: EUR 29.00 per day
  • A pet fee will be charged
  • Early check-in fee: EUR 125.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Grand Westin
  • Westin Frankfurt Grand
  • Westin Grand Frankfurt
  • Westin Hotel Frankfurt Grand
  • Westin Grand Frankfurt Hotel
  • The Westin Grand Frankfurt Hotel Frankfurt
  • Westin Frankfurt
  • Frankfurt Westin
  • The Westin Frankfurt Frankfurt
  • The Westin Grand Frankfurt Hotel
  • The Westin Grand Frankfurt Frankfurt
  • The Westin Grand Frankfurt Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.