Skip to main content
Beginning of main content
4.0 out of 5

"Clean close to amenities Spacious efficient Lots of parking " More

By a verified traveller on Sun 28 Jul 2019

Enter dates to see availability

Hotel Description

Enjoy the indoor pool at this eco-friendly Waterloo hotel

In shopping district

Within a 10-minute walk of the hotel, you'll find Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and University of Waterloo are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 104 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$99* Per night/room 7 Nov. - 8 Nov.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Waterloo ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Waterloo

Everyone (5) Couples (1)
1 out of 5
I was told that it was 100 dollar deposit when i book the room when i got there to pay for it it was a 250$ deposit whitch i wasnt paying so there was no listening to what i had to say and that i was told that it was only 100 depost but the laddy at the counter was rude and qouldnt listen to anything u was saying so i ended up going to london for the weekend

Posted by on 8 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

15 Mar. 2021 by General Manager

I am very sorry that there was miscommunication regarding our check in policies. Guests arriving and using a valid credit card for payment do have a $100 hold put on the card for any incidentals, however if arriving and paying with cash or debit card our company does require a $250 deposit for incidentals and damages. This is returned upon checkout. I am sorry that this impacted your stay and hope that we can accommodate you in the future.

5 out of 5
Clean close to amenities Spacious efficient Lots of parking

Posted by on 28 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jul. 2019 by C.Ross

Thanks for taking the time to post a review. We are glad you enjoyed your stay with us!

5 out of 5

Posted by on 7 Jan. 2019

Was this review helpful to you?
4 out of 5

Posted by on 8 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jun. 2019 by C.Ross

Thanks for the 4 out 5 *rating.

4 out of 5

Just okay; not great.

Pros: They had a bar.
Cons: More room in the breakfast area, for both getting food and for seating.
Location: It was nice to be near St. Jacobs.
The breakfast was nothing special and it was hard to find a table for the three of us to eat.

Posted by , from IL on 30 Jul. 2018

Was this review helpful to you?
5 out of 5

Beautiful Hotel!

Pros: The front desk staff were amazing! Loved the colorful outfits the men were wearing!
One of the things that I enjoyed most about our stay was the couch! Normally you get a business chair and an upright chair, both of which are usually uncomfortable. The couch provided a comfy place for both of us to sit, put our feet up and enjoy television!

Posted by , from Lindsay, ON on 7 Dec. 2015

Was this review helpful to you?

About the Best Western Plus Waterloo

Location 547 King St N, Waterloo, ON N2L5Z7

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Waterloo offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 398 square feet (37 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Best Western Plus Waterloo. Self parking is free. This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kitchener Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Waterloo offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Off the Elevator - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Cribs (infant beds) are available for CAD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 12.99 for adults and CAD 9.99 for children (approximately)
  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Destination Inn Waterloo
  • Four Points Sheraton Kitchener Waterloo
  • Four Points Sheraton Waterloo
  • Destination Waterloo
  • Best Western Plus Waterloo Hotel
  • Four Points Waterloo Kitchener
  • Sheraton Four Points Kitchener
  • Sheraton Four Points Waterloo
  • Sheraton Waterloo
  • Destination Inn Waterloo
  • Destination Hotel Waterloo
  • Best Western Plus Waterloo Hotel
  • Best Western Plus Waterloo Ontario
  • Best Western Plus Waterloo Waterloo
  • Best Western Plus Waterloo Hotel Waterloo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing http://www.travelocity.ca/Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Kitchener-Hotels-Best-Western-Plus-Waterloo.h1097637-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.