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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel near Wilfrid Laurier University in Waterloo

Choose dates to view prices

Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Exterior
Deluxe Room, Multiple Beds, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted tub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Waterloo

In shopping district.Within a 10-minute walk of the hotel, you'll find Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 miles (3 km).

What's nearby

  • Conestoga Mall - 3 min walk - 0.3 km
  • City of Waterloo Museum - 5 min walk - 0.5 km
  • St. Jacobs Outlets - 3 min drive - 2.6 km
  • St Jacobs Farmers Market - 3 min drive - 2.6 km
  • University of Waterloo - 5 min drive - 2.9 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪The Pickle Barrel - ‬6 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near Wilfrid Laurier University in Waterloo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are available for CAD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Samir

Stayed 1 night in Jan 2026

8/10 Good

Jeffano

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

8/10 Good

Allan

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities
Very nice breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Clean rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

Prince

Stayed 1 night in Nov 2025

10/10 Excellent

Leorah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very spacious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zachari

Stayed 1 night in Oct 2025

8/10 Good

Jeff

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Disliked: Amenities
The room was ok, the staff was fine, but I don’t think this hotel is for overnight guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Prince

Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Travelled with partner
Disliked: Property conditions & facilities
The staff was good. There seemed to be a lot of refugees staying there. Also there was a musty smell in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sadia

Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

4/10 Poor

Tami

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Mahya

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
The room was clean and very big with a kitchenette, sitting area, bedroom and bathroom. The property was being renovated so no pool or restaurant available, but the Conestoga mall is right across the street and a couple of close by restaurants made up for it. Very friendly and helpful staff at the desk and breakfast bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Danette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative issue was that they need to replace the shower heads and the bathroom shower was black and needed to be replaced or scrubbbed really well.
Stayed 1 night in Oct 2025

8/10 Good

Bryan

Stayed 1 night in Oct 2025