In shopping district
You'll find University of Waterloo and St. Jacobs Market District Visitor Information Centre within 3 miles (5 km) of this Waterloo hotel. Conestoga Mall and City of Waterloo Museum are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 104 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.
15 Mar. 2021 by General Manager
I am very sorry that there was miscommunication regarding our check in policies. Guests arriving and using a valid credit card for payment do have a $100 hold put on the card for any incidentals, however if arriving and paying with cash or debit card our company does require a $250 deposit for incidentals and damages. This is returned upon checkout. I am sorry that this impacted your stay and hope that we can accommodate you in the future.
29 Jul. 2019 by C.Ross
Thanks for taking the time to post a review. We are glad you enjoyed your stay with us!
8 Jun. 2019 by C.Ross
Thanks for the 4 out 5 *rating.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Waterloo offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 398 square feet (37 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Best Western Plus Waterloo. Self parking is free. This Waterloo hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Best Western Plus Waterloo offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 9:30 AM.
Off the Elevator - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.