4.2 out of 5

"I was quite surprised to see how well appointed the whole hotel, casino, events center, restaurants, parking and amenities were. I would stay here wit ... " More

By a verified traveller on Mon 09 Jul 2018

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Hotel Description

Family-friendly 3.5-star resort near Orleans Arena

In Las Vegas

You'll be within half a mile (1 km) of Orleans Arena and 2 miles (3 km) of MGM Grand Casino with a stay at this Las Vegas resort. Park Theater and The Park are also within 2 miles (3 km).

Casino, outdoor pool

This resort features a casino, a full-service spa, and 15 restaurants. There's fun for all ages with a bowling alley and a children's pool, and supervised childcare is an added bonus. Unwind with a drink at one of the 6 bars/lounges and enjoy free perks like valet parking and an area shuttle.

Free WiFi, cable TV

Guestrooms offer free WiFi, 24-hour room service, and cable TV. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$46* Per night/room 26 Aug. - 27 Aug.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Orleans Hotel & Casino ratings based on 502 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Orleans Hotel & Casino

Everyone (58) Couples (7) Family (19)
4 out of 5
The room is large on one wall there is 2 queen beds with a nightstand between them and a love seat. There view of the pool was nice. The hotel room is quiet, you don't hear the neighbors tv thru the wall. This was my 2nd stay in a month and the 1st one I found a small roach in the bathroom this time there was urine behind the toilet seat. I mentioned the problem when I left each time so hopefully it gets taken care of. The resort fee seems steep to me because if I go to a different city the pool and gym are normal perks of most hotels. They have an added security guard at the entrance to the rooms that checks for your key card and that was comforting when I stayed in the hotel alone.

Posted by , from Joshua Tree, CA on 16 Aug. 2019

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3 out of 5
Don’t like the lack of information about parking, and finding my way around in the facility, paying fees for things I never use (let those that use them pay for them), bathroom toilet leaked out to the carpeted area, I was not called back after reporting the leak, they just showed up and came in when we didn’t respond because we were asleep

Posted by on 13 Aug. 2019

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4 out of 5
Stayed here many times and have always found it pleasant. I am not a big gambler so nice that they have $5 tables.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Chris J

Thank you for visiting us! We’d love to have you visit again.

5 out of 5
We had a great time and we’re very happy about the free parking. Thank you

Posted by on 1 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Valleau

Thanks for the great comments!! I'm glad you enjoyed your stay with us! Thank you for choosing the Orleans and we hope you return soon!

4 out of 5
Like - Check in attendant was very polite and helpful. Dislike - toilet paper roll kept falling.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Chris J

Thank you for visiting us! We’d love to have you visit again.

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Chris J

Thank you for visiting us! We’d love to have you visit again.

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Chris J

Thank you for visiting us! We’d love to have you visit again.

4 out of 5
Overall good, but we had to change rooms because the lock on the door was broken and only after I asked. One employee wasn't very nice when she acted as if I was dumb when I notified her of the door problem.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Chris J

I apologize for the issue you experienced during your recent visit. We work hard to provide the very best in service and accommodations for our guests, and that includes a clean fully functioning room and responsive service when assistance is needed. I am disappointed that our team members did not step up to give you the help you needed and I will review your experience with them, thank you for letting us know!

4 out of 5
It has great options for meals and extremely clean rooms!

Posted by on 17 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Chris J

I’m so glad that your visit met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.

5 out of 5
Nice pool area. Lots of things to do to keep the kids entertained.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Chris J

We are pleased to learn your experience was excellent! Please come back again, soon!

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 15 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Orleans Hotel & Casino. Valet parking is free. Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 21 levels
  • 15 dining venues
  • 6 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Casino
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking

Room Amenities

Air-conditioned accommodations at The Orleans Hotel & Casino offer laptop-compatible safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Orleans Hotel & Casino has 15 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 28.24 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $6 and USD $15 per person (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orleans Hotel Las Vegas
  • Orleans Hotel & Casino
  • Orleans Hotel & Casino Las Vegas
  • Orleans Las Vegas
  • Orleans Hotel Casino Las Vegas
  • Orleans Hotel Casino
  • Orleans Casino Las Vegas
  • Orleans Casino
  • The Orleans Hotel And Casino
  • New Orleans Hotel Las Vegas
  • The Orleans Hotel Las Vegas
  • Orleans Hotel Las Vegas
  • Las Vegas Orleans Hotel
  • Orleans Hotel Casino
  • The Orleans Hotel And Casino
  • Orleans Las Vegas
  • Las Vegas Orleans Hotel
  • New Orleans Hotel Las Vegas
  • The Orleans Hotel Casino

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 3-device limit.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.