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The Orleans Hotel & Casino

3.5-star property
4500 W Tropicana Ave, Las Vegas, NV 1-855-887-0424
Choose Dates
4.2 out of 5
Very good!
See all 543 Travelocity Reviews

"I was quite surprised to see how well appointed the whole hotel, casino, events center, restaurants, parking and amenities were. I would stay here wit ... " More

By a verified traveller on Mon 09 Jul 2018

Points Of Interest

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Hotel Description

Family-friendly 3.5-star resort near Orleans Arena

In Las Vegas

With a stay at this well-placed resort, you'll be half a mile (1 km) from Orleans Arena and within 3 miles (5 km) of MGM Grand Casino. Park Theater and T-Mobile Arena are also within 3 miles (5 km).

Casino, outdoor pool

This resort features a casino, a full-service spa, and 15 restaurants. There's fun for all ages with a bowling alley and a children's pool, and supervised childcare is an added bonus. Unwind with a drink at one of the 6 bars/lounges and enjoy free perks like valet parking and an area shuttle.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 1886 guestrooms offer free WiFi and 24-hour room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Premium Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$91* Per night/room 23 Feb. - 24 Feb.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Orleans Hotel & Casino ratings based on 543 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Orleans Hotel & Casino

Everyone (83) Couples (10) Family (30)
4 out of 5
It is all good for the price, lots to do, good food, near the strip

Posted by on 9 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Chris J

We’re so glad that you enjoyed your visit! Hopefully, your next visit will be a five-star experience.

4 out of 5
Did not like 1) heating system stuck on disbursing cold air. 2) not enough blankets on bed; there were no extra blankets in room 3) TV should be replaced or add external speakers: sound was scratchy & volume was stayed low despite turning it up.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Chris J

Hi, I am sorry that you were unhappy with your recent visit, we will work hard to address the issues that you experienced. Thank you for letting us know!

4 out of 5

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Chris J

We’re so glad that you enjoyed your visit! Hopefully, your next visit will be a five-star experience.

4 out of 5
The decor was very nice, the amenities were good, there were great food options onsite but the lighting in the rooms was not what I would have hoped for. It's a casino so everything is geared toward that, rather than the convenience of the hotel guests. Still, I don't have any significant complaints and feel it was a good value and quite convenient.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Chris J

We’re so glad that you enjoyed your visit! Hopefully your next visit will be a five-star experience.

5 out of 5
I loved the decor and cleanliness of the property. Beds super comfy. Great shopping. The only hard part for me as non smoker was the air in the Casino really intense. But it was a great experience nonetheless!!

Posted by on 24 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Chris J

Thank you for visiting us! We’d love to have you visit again.

3 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Chris J

Your review matters to us. While we’re elated that we got three stars of your experience right, we’d really like to earn those extra two stars! Please reach out if you have any tips or feedback on what we can improve. Thanks for your review.

4 out of 5
had a lot of amenities but too big.also didn't like nthe new type of slot machines.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Chris J

It seems that your experience was not up to our high standards, we sincerely apologize.

4 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Chris J

We’re so glad that you enjoyed your visit! Come back to see us again soon and we'll work on showing you a 5-star time!

5 out of 5
We love the location and the friendly staff that works their. Casino was very clean and not to crowded and nit to crazy smoke smell

Posted by on 14 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Chris J

Wonderful! We’re so glad that you had a good experience. If you have feedback on how we can improve our service, please let us know. Your input is very valuable to us.

4 out of 5
Many things to do in the resort and the grounds. Entertainment, gambling, etc. are available

Posted by on 13 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Chris J

Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.

About the The Orleans Hotel & Casino

Location 4500 W Tropicana Ave, Las Vegas, NV 89103

Property Features

The Orleans Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 15 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this resort measures 40000 square feet (3716 square meters) and includes conference space. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Orleans Hotel & Casino. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Las Vegas resort.

  • 1886 guestrooms or units
  • 21 levels
  • 15 dining venues
  • 6 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Casino
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Orleans Hotel & Casino offers 1886 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Las Vegas resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Orleans Hotel & Casino has 15 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 30.50 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $6 and USD $15 per person (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 3-device limit.
url importing https://www.travelocity.ca/Las-Vegas-Hotels-The-Orleans-Hotel-&-Casino.h41313-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.