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The Retreat on Charleston Peak

3.5-star property
2755 Kyle Canyon Rd., Las Vegas, NV 1-855-887-0424
3.9 out of 5
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See all 40 travelocity Reviews

"Garbage, dirty around outside of property. Rooms showed poor construction. Poorly insulated for sound. Rooms were not clean. Grout in shower was ‘Gros ... " More

By a verified traveller on Mon 20 Sep 2021

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Hotel Description

3.5-star ski hotel with free WiFi

Mountain retreat

At this Las Vegas hotel, you'll be within 6 miles (10 km) of Red Rock Canyon National Conservation Area and 16 miles (25 km) of Las Vegas Ski and Snowboard Resort. Santa Fe Station Hotel Casino and Red Rock Casino are also within 32 miles (52 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Free WiFi, comfy beds

The 62 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and pillowtop beds. Other amenities include hair dryers, safes, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $171* Per night/room 30 Jan. - 31 Jan.

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Retreat on Charleston Peak ratings based on 40 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Retreat on Charleston Peak

Everyone (25) Couples (9) Family (6)
5 out of 5
Friendly

Posted by on 26 Dec. 2021

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5 out of 5

Posted by on 17 Oct. 2021

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3 out of 5
Garbage, dirty around outside of property. Rooms showed poor construction. Poorly insulated for sound. Rooms were not clean. Grout in shower was ‘Gross’

Posted by on 20 Sep. 2021

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Comment from Hotel Management

3 Nov. 2021 by Yazzy M

Hello Susan, thank you for your feedback. Our Retreat, including the rooms, is going through renovations after a change in ownership. We have also expanded our staff to include more housekeeping and other services. We hold high expectations in terms of cleanliness and we are finding new ways every day to improve our services. We hope to see you again!

3 out of 5
Beautiful Mountain lodge in a wonderful location. The weather on the strip was 117°f, but up at the lodge, the temp was as low as 61°f during a welcoming thunderstorm in the afternoon. The rooms are wonderful with all amenities. Meals offered at their restaurant were great and reasonably priced.

Posted by on 11 Jul. 2021

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5 out of 5
This property was amazing - just outside of civilization enough to allow that disconnect, but close enough to get into town fast for a family member's event.

Posted by on 10 Jun. 2021

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4 out of 5

Posted by on 7 Jun. 2021

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4 out of 5
Beautiful views of mt Charleston

Posted by on 10 May 2021

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5 out of 5
We rented the king suite room with the real wood burning fireplace and beautiful balcony facing the mountain. We could gaze at the stars at night, hiked during the day and got to experience a storm race through the canyon while in our warm, cozy room. Thanks to the nice staff and restaurant it was the perfect weekend getaway!

Posted by on 26 Apr. 2021

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4 out of 5
Property was great,the only thing was we got 2 full size bed instead of 2queen size beds which made it a uncomfortable with less space

Posted by on 14 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by The Retreat

Thank you for your review! We are happy to hear you enjoyed our property. We are sorry you had an uncomfortable night. We always ask that guest notify the front desk of any issues with the room no matter how big or small so that we can help in anyway possible. Please let us know the next time you plan to visit us and if we can do anything to make your trip more special!

2 out of 5
Bed was to old and no real air conditioning. It had no refrigerador to put our beverages in.

Posted by on 18 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Shu-Vai - GRM

Our guests' comfort is of the utmost importance and we're sorry to hear the bed and air conditioning were not up to your standards. As a note, refrigerators are available upon request at check-in and cannot be guaranteed prior to that. We appreciate the feedback and hope to see you again soon.

About the The Retreat on Charleston Peak

Location 2755 Kyle Canyon Rd., Las Vegas, NV 89124

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Retreat on Charleston Peak also features a terrace, coffee/tea in a common area, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Las Vegas hotel.

  • 62 guestrooms or units
  • 3 levels
  • Built in 1985
  • Deli
  • Ski lift tickets
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Retreat on Charleston Peak offers 62 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Las Vegas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

The Canyon Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Bar & Gaming - This bar specializes in American cuisine and serves brunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 3 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 12 per person (approximately)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mount Charleston Resort
  • Resort Mount Charleston
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  • Retreat Peak Hotel
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  • The Resort on Mount Charleston
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  • The Retreat on Charleston Peak Hotel Las Vegas

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.