4/10 Poor
Christina, Philadelphia
Travelled with group
Jul 8, 2025
Liked: Cleanliness
Disliked: Staff & service
Location is good & tons of places to eat inside hotel but we Arrived at 12 o’clock in the afternoon & had to pay 50$ for early check in to be able to use the pool..never has any other hotel not let me use pool before check in ..barely any free seating at pool ..had to use 4 towels piled on top of each other to be able to lay or sit on the hot ground from the sun & 104 temp ..was there 3 nights ..room was never cleaned no fresh towels ..was able to get towels from housekeeping that was in hallway one day ..next day I seen housekeeping in hallway again & asked for towels & was told I needed to call for towels ..we just used pool towels for our showers instead of wasting our time trying to figure out who to call for towels ..housekeeping showed up at 3:30 on our last day there …we were checking out in a few hours so at that point there was no need for cleaning or fresh towels ..will not stay again
Christina
Stayed 3 nights in Jul 2025