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Hampton Court Hotel

Property class: 3
3-star hotel near Hampton Court Palace

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Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
18 Hampton Court Hotel, East Molesey, England, KT8 9BW
  • Place, Hampton Court
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, Hampton Court Palace
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Iron/ironing board, cribs (free), WiFi (free), bed sheets

Standard Double Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Double Bed

Iron/ironing board, cribs (free), WiFi (free), bed sheets

Standard Twin Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Iron/ironing board, cribs (free), WiFi (free), bed sheets

Standard Single Room, 1 Twin Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

East Molesey

In historical district.Within a 10-minute walk of the hotel, you'll find Hampton Court Palace and River Thames. Also, Hampton Court is within half a mile (1 km) and Richmond Park is within 6 miles (10 km).

What's nearby

  • Hampton Court - 1 min walk - 0.0 km
  • Bushy Park - 1 min walk - 0.1 km
  • River Thames - 1 min walk - 0.2 km
  • Hampton Court Palace - 3 min walk - 0.3 km
  • Thames Path - 3 min walk - 0.3 km

Getting around

  • Kingston Upon Thames Hampton Court Station - 7 min walk
  • Hatton Cross Underground Station - 15 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Tiltyard Cafe and Deli - ‬7 min walk
  • ‪The Pheasantry - ‬18 min walk
  • ‪Lion Gate Café - ‬9 min walk
  • ‪The Mute Swan - ‬4 min walk
  • ‪Five At The Bridge - ‬7 min walk

About this property

Hampton Court Hotel

3-star hotel near Hampton Court Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. For a fee, parking is available.

This 3-star East Molesey hotel is smoke free.

  • 9 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Court Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This East Molesey hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 6 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 1:00 PM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 6 per person
  • Secured self parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

HC Hotel East Molesey
HC East Molesey
HC Hotel
Hampton Court Hotel Hotel
Hampton Court Hotel East Molesey
Hampton Court Hotel Hotel East Molesey

Frequently asked questions

How close is Hampton Court Hotel to the airport?

Hampton Court Hotel is 18.7 mi (39-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Hampton Court Hotel have an airport shuttle?

Airport shuttle services are not available at Hampton Court Hotel.

Does Hampton Court Hotel offer free breakfast?

Free breakfast isn’t provided at Hampton Court Hotel, but full breakfast is offered for a fee of GBP 6 per person. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Hampton Court Hotel?

No, there is no casino at this hotel.

What time is check-in at Hampton Court Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM.

Is there free parking at Hampton Court Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 5 per day.

Does Hampton Court Hotel have a pool?

Hampton Court Hotel does not have a pool.

Does Hampton Court Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hampton Court Hotel have a spa?

There are no spa services available at this hotel.

How close is Hampton Court Hotel to downtown East Molesey?

Hampton Court Hotel is 0.6 mi away from East Molesey.

Hampton Court Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 148 reviews
Rating 8 - Good. 56 out of 148 reviews
Rating 6 - Okay. 23 out of 148 reviews
Rating 4 - Poor. 12 out of 148 reviews
Rating 2 - Terrible. 16 out of 148 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody to greet guests on arrival which meant the guests had to wait for half an hour
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Marjorie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No refund for closed hotel.

It was not amazing as the hotel was closed and had no date to re open and then they wouldn’t get back to me regarding the payment. They said I had to pay the full amount. How can you be charged for a holiday you can’t take. Hotel is disgusting.
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Mycsl

We couldn't go there as it was not open to Normal guests due to covid 19. Only NHS or key workers. Will review when we get opurtunity to go there
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

TA

Liked: Cleanliness, staff & service
Very clean, quiet and good staff. Staff were willing to help.
Stayed 1 night in Apr 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The location and staff were great, but the condition of the fixtures and fittings isn't great
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and tidy Continental breakfast a bit limited and is a help yourself, no staff there at all Wasn't aware when I booked that there isn't someone on reception all the time
Stayed 1 night in Mar 2020
Verified review

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for Hampton court visit Friendly and Helpful Staff.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent overall The host was very welcoming and the hotel was very clean. I'll definitely be back again
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

convenient location, good parking
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
no staff! we ending up checking in overt he phone with the manager. place was in complete darkness, appeared abandoned until we knock on the window round the side and found a guy. staircase filled with unused furniture- death trap at the top of the stairs. beds were comfortable and showers were nice. cleanliness could definitely be improved. breakfast was laid out, not lights on and no staff any where!
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called the hotel at 8pm prior to my arrival to check my booking. Staff member confirmed that they were expecting me. Arrived at hotel 2 hours later to find front door locked. Could see the reception desk but no staff anywhere. There was a telephone number on the door for deliveries/guests to call. Called number and could hear phone ringing inside on reception but no answer. Called a further six times over the next 25 minutes but still no answer. Checked building for any other entrance but front reception looked to be the only way in. Managed to get booked into another hotel close by called the Kings Arms who were extremely helpful, but ended up costing an additional £72.00 for the night. I called into the Hampton Court hotel the next morning at 8am to find out why I was unable to get in and make sure I am not going to be charged, but on arrival found the front door locked and no one present at reception. I phoned several times while standing outside but still no answer. I called many more times throughout the day but have not managed to get any answer whatsoever. Maybe someone from your team could try and establish contact, as I would like to make sure I am not going to be charged.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stood outside for almost 5 minutes as nobody to open the door. A guy answered but couldn’t check us in so called the boss who told me our rooms & to mind the furniture on the top floor. Navigated our way through the small gaps and past fire extinguishers propping open fire doors to our rooms. Initially thought all was ok but floor had not been hoovered, dust on table and drink marks as well. Bathroom was clean and shower was good, comfy bed as well. Would have had a good nights sleep if it wasn’t for the room being lit up by the gap under the door letting the hallway light in. Breakfast was like check in, self service except no lights were on, no staff around to explain. we managed to find our way around, almost had the croissants but decided against it as they were 3 days out of date. Didn’t dare touch the eggs and meat in the fridge, thought the apple juice would be safest. All in all, a comical nights stay but I wouldn’t come back in a hurry!
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel

We booking a Double room 11 months ago as we had my niece’s wedding at Hampton Court House. The hotel was in an ideal place and from the website looked nice and we paid the full price. On the day we phone the hotel to inform you that we may be checking in a bit late. The website said that someone would be there until 7pm. On arriving at 6.15pm the hotel was in darkness & front door locked, no one answered the door or phone number provided. Finally after obtaining the owners number, he informed us that we were in room 8 but this room key had been taken by someone else so told use to take Room 1 key. This turned out to be a twin room and not a double which we had booked. The website said the rooms were luxurious, this cannot be further from the truth. The bedding was stained, had dirt marks on and was torn, paint peeling off the window cill & mould in the bathroom. The mattresses and paper thin duvets looked like they had not been changed for years and the whole décor was very cheap looking. The website in my view is totally misleading and embellished to entice custom.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a lovely place staff were nice but failed to tell me how to get in - in the morning resulting in my standing outside in the rain for 10 minutes
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal New Year stay

Very friendly and comfortable, a little quirky but ideal for our one night stay. Would definitely use again in the future. Very good value for the location.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We thoroughly enjoyed our stay and would recommend HC Hotel to anyone. The staff were fabulous and very attentive. Rooms were lovely and clean. We had the £5 lunch and that was out of this world ! Proximity to bars etc was excellent and you are only a stones throw from Hampton Court Palace. A big thank you to all the team. We I’ll be back
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HC Hampton Court Hotel

I was initailly worried by the exterior of the hotel but once inside our room it was basic but very good. The only real downside was the free WiFi was non-existent, I could not connect in any area of the hotel. Currently the hotel is only providing a continental breakfast option but there are plans to change this in the new year. Overall the hotel was good value for money and in an excellent location.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
It’s a check yourself in hotel, although odd, it’s not much of a problem but road noise is!! I was in Room 2 and the road noise is extremely loud in the room, almost like the windows were open! Bad nights sleep so obviously cannot recommend👎
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived I saw someone on reception, but after that there was no one on reception for the reminder of my stay, when I left I had to find a member of staff to check out. There was no staff around during breakfast.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights stay hepful staff
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

April

Disliked: Staff & service, property conditions & facilities

Fine for one night

Fine for one night. Room was nice and warm and clean. Just outdated and basic but perfect for one night if visiting local attractions.Breakfast was very basic.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Bernadette

Liked: Cleanliness, staff & service
Mattress hard & pillows lumpy. Broken window which was taped up. Squeaky floorboards so woken early by upstairs occupant
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Good Value but not quality

The price here was the main attraction. £63 for B&B and free parking is excellent. Place was easy to find via Google and the guy I met on arrival was friendly and helpful. First impression of the room was that it is a good size, with double bed. After a little while, some issues started to appear. 1. Window opened up onto the main road. It was noisy and it woked me up several times 2. Closing the window just made the room hot 3. Window in the bathroom did not shut properly so it was freezing in there 4. Room had not been properly cleaned with dust in a number of places - see pic I found the bed to be too hard for my tastes, but appreciate that this is down to preference. I was met at breakfast the next morning by a guy who just told me to help myself. Mainly all that was available was cereal and some toast. I wasn't offered any cooked breakfast at all and indeed after I have finished I couldn't find anybody to speak to either. I came down to check out couldn't find anybody at reception ,can't find anybody in the kitchen or the restaurant so I just left my keys on the counter and had to leave without getting a receipt. I think it might be alright if you're coming to visit Hampton Court what all the area but for a business person despite the very good value that it offers it isn't actually that an attractive place to stay so I wouldn't be staying here again.
Dirty lamp
Bathroom
Breakfast room
Hotel entrance
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money. Nice, clean hotel with comfy beds but shower could of been a bit better.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff but some minor maintenance issues. Good greeting, comfy, great location.
Stayed 3 nights in Nov 2019

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