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Thistle London Heathrow Terminal 5

3.5 star property
3.5-star hotel in Heathrow Villages

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Executive Double Room, 1 King Bed with Sofa bed
Terrace/patio
Meeting facility
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(103 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(375 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.4 out of 10
Good
(38 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 9 miles (15 km) of Windsor Castle and Twickenham Stadium. Also within 9 miles (15 km) are Pinewood Studios and Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 3.7 km
  • Windsor Castle - 11 min drive - 11.9 km
  • Thorpe Park - 12 min drive - 16.2 km
  • LEGOLAND® Windsor - 14 min drive - 18.5 km
  • Hampton Court Palace - 24 min drive - 23.8 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Meeting rooms
  • 5490 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1968
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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CA $100 total
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 38-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1278 out of 3199 reviews
Rating 8 - Good. 1088 out of 3199 reviews
Rating 6 - Okay. 511 out of 3199 reviews
Rating 4 - Poor. 171 out of 3199 reviews
Rating 2 - Terrible. 151 out of 3199 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Melani Arsanti Arifin

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
All good, but no lift!
Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary

Travelled with family
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2025

8/10 Good

andy

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff members were very welcoming and friendly. The hotel is ideally located on a short bus route to Heathrow terminal 5.
Stayed 1 night in Dec 2025

10/10 Excellent

Frindi

Stayed 1 night in Nov 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness
Take it for what it is. An airport hotel. Room small and cramped but was fine for a one night stay for an early flight. Clean staff friendly. The the pods to the airport. They were the best part! Like going on a ride before you get To your terminal. They were fun! Access To The pods really easy from the hotel
Stayed 1 night in Nov 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service
Looks like it’s been recently refurbished. Was clean, tidy and well priced. Very helpful staff. Would stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle great.
Stayed 1 night in Nov 2025

6/10 Okay

Johnny

N/A
Stayed 1 night in Dec 2025

8/10 Good

Olinda

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

2/10 Terrible

Vitor

Disliked: Staff & service, property conditions & facilities, room comfort
The noisiest room ever!!! Dated and terrible customer service!
Stayed 1 night in Nov 2025

6/10 Okay

Barney Patrick

Business traveller
This is not a place i would stay again unless there was no other hotel available as a last resort. The cashless policy is very inconvenient. This is not a place for someone with mobility issues. The air did not work. The hotel is very old and needs updating. There are other hotels that are far better. Bottom line.....this place is not worth staying.
Stayed 1 night in Dec 2025

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. Staff was very professional and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good sized clean room Staff helpful and polite. Pleasant meal in large bar/ dining Pod very useful getting to terminal early
Stayed 1 night in Nov 2025

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality and location.
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

8/10 Good

Laetitia

Stayed 1 night in Nov 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The women we if staff who checked me in was very polite
Stayed 1 night in Nov 2025

10/10 Excellent

Patchree

Stayed 1 night in Nov 2025

6/10 Okay

Carina

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t have high expectations. The car park is busy and the room is dirty, blocked drains, mouldy paint and overall cheap.
Stayed 1 night in Oct 2025