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Thistle London Heathrow Terminal 5

3.5 star property
3.5-star hotel in Heathrow Villages

Choose dates to view prices

Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Terrace/patio
Airport shuttle
Reception
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(91 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(320 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 9 miles (15 km) of Windsor Castle and Twickenham Stadium. Also within 9 miles (15 km) are Pinewood Studios and Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Windsor Castle - 11 min drive - 11.9 km
  • LEGOLAND® Windsor - 14 min drive - 18.5 km
  • Twickenham Stadium - 24 min drive - 25.3 km
  • Hampton Court Palace - 25 min drive - 23.8 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Giraffe - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Meeting rooms
  • 5490 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1968
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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The price is CA $234
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 38-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1144 out of 2941 reviews
Rating 8 - Good. 1029 out of 2941 reviews
Rating 6 - Okay. 470 out of 2941 reviews
Rating 4 - Poor. 154 out of 2941 reviews
Rating 2 - Terrible. 144 out of 2941 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ISMAIL, Istanbul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Salina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Reception was fantastic courteous polite smiling friendly welcome excellent customer services
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for viewing action of Heathrow, balcony terrace. Rooms 191 -195 . beware of sticky patch on wall above toilet in 195 (not my fault). Bit cramped location for urinal!. Room as a whole was good, though window slightly foggy for photographing planes flying out. (if that makes sense.)
Stayed 1 night in Aug 2025

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy rooms. Breakfast and restaurant food was delicious
Stayed 2 nights in Aug 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Oksana

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second or third stay at this hotel and the restaurant and bar had been renovated and the service was much more professional. The room was comfortable and this, coupled with the changes to the restaurant made it an enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel overlooked Heathrow runway. Nice friendly staff. Food lovely and sat watching the planes with a beer.
Stayed 1 night in Aug 2025

8/10 Good

Christopher, COTTINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
The POD parking tranport to and from Terminal 5 was super easy and free!
Stayed 1 night in Aug 2025

10/10 Excellent

Yetunde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here twice now and both times have been a great experience. Convenient access to Heathrow with easy transport to terminal 5 with the Pod. Rooms are comfortable and clean. Love the aviator restaurant and bar, great food and a cool view of the runways.
Stayed 2 nights in Aug 2025

8/10 Good

Sean, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay for ease of getting to Heathrow terminal 5 and the tubes. For a long term stay to visit London, opt for a hotel closer to the city itself as the reideninto London takes about 40 minutes on the tube. The hotel itself is a little dated and worn, Otherwise not a bad place to stay overall.
Stayed 1 night in Aug 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent as always our go to hotel when flying from Heathrow.Friendly and helpful staff nice restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

I arrived via the pods which was easy to get to the hotel from. On arrival as I had my suitcase and bags I asked for a ground floor room which I was kindly given. The room was excellent and the breakfast lovely. Check out was easy and friendly.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
No lift in the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but expensive

The stay was comfortable and the staff were lovely. My only bad point was the food was extremely expensive and the tip was included without asking. This was unacceptable as I was not served by the same person twice and would not have tipped as the interaction with each person was basic and minimal
Stayed 1 night in Aug 2025

8/10 Good

tonia

Stayed 1 night in Aug 2025

6/10 Okay

Dr. Nadia

Not @heathrow T5

It was convenient, but a bit far from terminal.. so, i needed transportation everytime.. plus the service wasn’t so good…
Stayed 7 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to airport though having a deal on with the pods would be better
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, reasonably priced hotel, perfect for an overnight stay before a morning flight from terminal 5. I would stay here again
Stayed 1 night in Aug 2025

6/10 Okay

Yolanda

Travelled with family
Disliked: Cleanliness
The property was clean and the hotel restaurant had good food. The lack of a good score comes from the fact that there was hair in the sheets. When I called the front desk to inform me they asked me if I would like someone to come and clean it or move rooms. I requested to move rooms. The worse part is I had just taken a shower before our early morning flight out. I am not saying to not stay here as it is a nice hotel just be careful to overlook your room. I made the mistake of not checking before I jumped into the shower but we checked in late. I wish the hotel would have taken this a bit more serious as we felt it was just kind of brushed off. Mistakes happen but how you rectify it speaks volumes
Stayed 1 night in Aug 2025