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Thistle London Heathrow Terminal 5

3.5 star property
3.5-star hotel in Heathrow Villages

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Photo gallery for Thistle London Heathrow Terminal 5

Terrace/patio
Reception
Lobby lounge
Airport shuttle
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(210 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(59 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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CA $188 total
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About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 9 miles (15 km) of Windsor Castle and Twickenham Stadium. Also within 9 miles (15 km) are Pinewood Studios and Thorpe Park.

What's nearby

  • Pinewood Studios - 8 min drive - 12.1 km
  • Thorpe Park - 11 min drive - 11.9 km
  • Windsor Castle - 11 min drive - 11.6 km
  • LEGOLAND® Windsor - 15 min drive - 17.5 km
  • Twickenham Stadium - 16 min drive - 11.6 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬8 min drive
  • ‪Gordon Ramsay Plane Food - ‬7 min drive
  • ‪BA Galleries Club Lounge North - ‬8 min drive
  • ‪Pret a Manger - ‬8 min drive
  • ‪Wagamama - ‬8 min drive

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Meeting rooms
  • 5490 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1968
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

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Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,329 reviews
The price is CA $256
CA $307 total
includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 38-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 978 out of 2544 reviews
Rating 8 - Good. 924 out of 2544 reviews
Rating 6 - Okay. 376 out of 2544 reviews
Rating 4 - Poor. 135 out of 2544 reviews
Rating 2 - Terrible. 131 out of 2544 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Terminal 5 Heathrow Well priced. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jeremy

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

gary

Travelled with group
Liked: Cleanliness
Property ok , rooms ok, but the price of items in the shop are over priced who in there right mind would purchase a packet of crisps for £6.59 daylight robbery nearly every item was 4 times the price of a supermarket. Even the airport was cheaper. Restaurant food was not that great either. Rooms were ok though
Stayed 1 night in Mar 2025

8/10 Good

Pam

Stayed 1 night in Mar 2025

10/10 Excellent

Katie, Rochford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite honestly couldn't be more impressed, we were due to fly early today (21st March!) and stayed the night here, woke at 5AM to find our flight cancelled and ourselves stranded. The hotel manager was extremely courteous of everyone who was stuck and offered us food/drink as by the time we had made contact with the airline and confirmed we could not travel we had found ourselves stranded as no trains/buses route home. Everyone was so helpful and patient with us - incredibly comfortable stay, the room was clean and quiet, a bit dated but for a well priced overnight stay I can't fault anything
Stayed 1 night in Mar 2025

8/10 Good

Rebecca, York

Travelled with partner
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed. Great big, deep bathtub!
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night before flight

It was fine for a night before a flight. Pod system very handy and fun. The lobby is nice enough but the general hotel layout/room corridors looks very tired. Room itself was fine, clean with Nespresso machine. Bath had a few dings in it and it was also very slippy when wet. Aviator bar is nice, great to watch the planes.
Stayed 1 night in Mar 2025

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, amenities
Always a good stay. Nice staff. Reasonable prices. Convenient
Stayed 1 night in Mar 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Good hotel and reasonable price. Helpful staff. Good location for Heathrow airport. The hotel uses ‘pods’ to transport guests from the airport to the hotel, but it appears that this is an additional cost which I wasn’t aware of when booking.
Stayed 1 night in Mar 2025

10/10 Excellent

Carl Gene, Wellsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean little no frills airport hotel that you can access from terminal 5 via the pod. It does cost 9.00 per person each way to take the pod but very convienent.
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Disliked: Cleanliness
Toilet seat was clearly uncleaned with dirty on the surface of the seat
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Stayed 1 night in Mar 2025

6/10 Okay

Ell

Disliked: Staff & service, property conditions & facilities
The quality of this hotel has gone down since I stayed here last September. They used to have two bottles of water in the room now they’ve taken that away. There was only one bath towel and half a roll of toilet paper in my room. The front desk staff were always too busy so I couldn’t ask for what I needed. The bed in my room was comfortable enough but the pillows were so thick that they hurt my neck and I could not sleep on any of them. It seems like there is not enough housekeeping staff there….the ones I saw were very busy and seemed stressed out. While this hotel is very convenient to London Heathrow terminal 5, the management and/or owner has really downgraded the standard of this hotel which is a shame. As they sure have not decreased the prices any.
Stayed 1 night in Mar 2025

10/10 Excellent

Suad

Stayed 1 night in Dec 2024

10/10 Excellent

Suad

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it but the area around is isolated and maybe not the safest if you’re a solo girl, uber don’t commute
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from the airport via public buses. However, there wasn't much around in the area. The hotel does not have an elevator but wasn't a problem for us as it was only a few steps. There's only one main floor. Hotel was very quiet even though we were really close to the airplanes and could see them from our room. Overall, would recommend if you need a place to sleep overnight but not if you're planning to staying long term as it was quite far from everything else.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Laura Lee

This is a good budget hotel. My room was small but clean. You had to close the door to use the toilet. Friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025