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Best Western London Heathrow Ariel Hotel

4.0 star property
4-star hotel in Heathrow Villages

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Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Front of property
Lobby sitting area
Meeting facility
Executive Room, 1 Double Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Harlington Sports Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(145 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(124 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the area

Hayes

Heathrow Villages stay.A stay at this Heathrow Villages hotel places you within half a mile (1 km) of Airport Bowl and 3 miles (5 km) of Stockley Park. Brunel University and Twickenham Stadium are also within 6 miles (10 km).

What's nearby

  • Airport Bowl - 2 min walk - 0.2 km
  • Cranford Countryside Park - 16 min walk - 1.4 km
  • Harlington Sports Centre - 6 min drive - 2.4 km
  • Windsor Castle - 18 min drive - 17.4 km
  • LEGOLAND® Windsor - 22 min drive - 24.1 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬11 min drive
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk

About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square meters) and includes a conference center. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Breakfast, lunch, dinner served; international cuisine
ibis London Heathrow Airport
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
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CA $91 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 497 out of 1484 reviews
Rating 8 - Good. 457 out of 1484 reviews
Rating 6 - Okay. 276 out of 1484 reviews
Rating 4 - Poor. 144 out of 1484 reviews
Rating 2 - Terrible. 110 out of 1484 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

ronnie c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a much older Hotel but it is clean and the staff are very professional. Can be a little noisy at night cuz you are very close to the airport. I would stay there again
Stayed 6 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Room was fine. Clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice and easy check in
Stayed 1 night in Dec 2025

8/10 Good

Melissa Esther

Travelled with family
Liked: Staff & service, amenities
Accomodation was good but room small and tight to move around. Good for a night sleep and if not fussy. Bath could have been better cleaned around tiles need a good bleach. Bed was comfortable and breakfast was good variety.
Stayed 1 night in Dec 2025

4/10 Poor

Korey

Stayed 2 nights in Dec 2025

10/10 Excellent

Anaik

Stayed 1 night in Dec 2025

4/10 Poor

Christine

Travelled with partner
I booked a standard room my booking confirmation was for a standard room 2 adult 1 Double bed. On arrival in the room there was 2 single beds clipped together it was the most uncomfortable rest ever. How can you clip 2 beds and confirm that as a reservation for a standard Double, absolutely shocking and complete misrepresentation
Stayed 1 night in Dec 2025

6/10 Okay

Cheryl

Liked: Staff & service
Room was tired and needs updating. Door rattled every time anyone else shut their door. Bed wasn’t even and sagged to the middle. On the positive breakfast was nice with quite a variety of products. The bar area was more modern than the rooms and had a nice atmosphere. Location was perfect for getting to the airport. Staff all seemed friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent restaurant.
Stayed 1 night in Dec 2025

6/10 Okay

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Marzio

Liked: Cleanliness, staff & service
Clean and near the airport
Stayed 1 night in Nov 2025

10/10 Excellent

Nadeem

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel staffs were really excellent
Stayed 4 nights in Dec 2025

4/10 Poor

Faiz

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelt and needed airing. Phone between rooms not working. Beds had hair in. Overcharged for parking.
Stayed 1 night in Dec 2025

4/10 Poor

Elaine Susanne

I didn’t get to stay in the hotel as I had to extend my stay at home, due to a death in the family. I contacted Expedia who, in turn tried to contact the hotel before the day and did not receive a reply. When the reply came through it was after the original reservation date so an extension or refund was not approved.
Stayed 1 night in Dec 2025

10/10 Excellent

DIANE

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Didier

Liked: Cleanliness, property conditions & facilities
Spotless room, very nice staff and good food
Stayed 2 nights in Dec 2025

4/10 Poor

maegan

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round, highly recommended 🙂
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Staff & service, room comfort
The room was alil noisy tbh
Stayed 1 night in Dec 2025

4/10 Poor

Jordan, Dorchester Center

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff was great, but the bathroom was not. The water in the shower was always backed up and there was grim left over after the water was drained. Also, housekeeping never came to my room even when i left the card out saying that they can come in and clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sayed

Stayed 1 night in Nov 2025

4/10 Poor

Annalisa

Stayed 1 night in Dec 2025

4/10 Poor

Sian, GRANDE-DIGUE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room needs renovating. Looks like it hasn’t been upgraded since 1960. Sheets and towels had stains on them. Hallway on the 2nd floor had dirty carpets. Food at the hotel restaurant is over priced.
Stayed 1 night in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Given its age - my family and I first stayed here in 1962! - I was pleasantly surprised. All staff I came into contact with were friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tania

Stayed 2 nights in Nov 2025