Heart of Madrid.A stay at this Madrid Centro hostal places you steps from Plaza de Santa Ana and a 5-minute walk from Puerta del Sol. Plaza Mayor and Gran Via are also within half a mile (1 km).
What's nearby
Puerta del Sol - 3 min walk
Plaza Mayor - 6 min walk
Gran Via - 8 min walk
Prado Museum - 12 min walk
Royal Palace of Madrid - 13 min walk
Getting around
Sol Station - 4 min walk
Madrid Recoletos Station - 18 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
Restaurants
Maestro Churrero - 1 min walk
Rosi la Loca - 2 min walk
Matador - 1 min walk
Malaspina - 1 min walk
Mesón Puerta del Sol - 1 min walk
About this property
Hostal Royal Cruz
3-star hostal near Puerta del Sol, connected to a shopping center
There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hostal Royal Cruz also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe.
This 3-star Madrid hostal is smoke free.
12 guestrooms or units
Manager's reception (free)
Deli
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Elevator
No smoking on site
Hostal Royal Cruz offers 12 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Family friendly
Snack bar/deli
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Onsite parking options include a garage
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Free daily reception
Coffee/tea in common area(s)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Lever door handles
Visual alarms in hallways
Well-lit path to entrance
Room amenities
Entertainment
Digital channels
Flat-screen TV
Bedroom
Air conditioning
Bed sheets
Heating
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
More
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 15.0 per night.
Cribs (infant beds) are available for EUR 10.0 per night.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 30 per person
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Property is also known as
Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid
Hostal Royal Cruz Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Mil gracias por hacer que mi estadía en Madrid fuera magnífica! Desde que abrí la puerta al hostal se respira aroma a limpio. Rosa es un encanto y el servicio es muy placentero. El local está bien céntrico y es bien seguro. Lo recomiendo!!
Fantastic location. Our room was bigger than expected, super clean and comfortable, everything we needed for a weekend stay. Free tea, coffee, water and snacks also included. Would definitely stay here again.
Pros: very clean, good water pressure in shower, common area with coffee and water, staff was pleasant and personable. Good location to walk in Sol area.
Cons: even by European norms the room and bath were uncomfortably small for 2 people. Our room price was ridiculously expensive for this caliber of accomodation- over $200/night USD. Would not recommend for 2.
george
Stayed 2 nights in May 2023
2/10 Terrible
Pedro, Miami
Business traveller
18 May 2023
Disliked: Staff & service
Horrible staffing! They are never around. And when they finally arrived, they do not solve anything.My mom had a stroke and died suddenly.As a result,I had to leave two days earlier to attend her funeral in Venezuela. I asked for a rain check or refund. They requested my email, and so far NO ANSWER. WILL NEVER STAY AT THIS PLACE AGAIN! Expedia should erase them as a choice.
Location, location, location!!! The hostal was clean and the staff was very friendly. The rooms is very small. Our room was in the opposite way from the reception and was extremely noisy. They offer water bottles free of charge, which was super nice.