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Hostal Royal Cruz

Property class: 3
3-star hostal near Puerta del Sol, connected to a shopping center

Choose dates to view prices

Photo gallery for Hostal Royal Cruz

A hallway with a mural of a classical building, a number sign, and a modern light fixture.
A multi-story building with balconies, a ground-level entrance, and signage for a restaurant.
A hotel room with a large bed, a brick accent wall, a wooden headboard, and a cityscape painting.
A modern dining area with a wooden table and chairs, a clock on the wall, and a green leafy wall behind the seating.
A hotel entrance with a wooden door, a reception desk, and a sign for 'ROYAL CRUZ'.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Twin Room, Ensuite

A hotel room with a bed, a red and white bedspread, a bouquet of flowers, and a wall with a cityscape mural.

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony

A hotel room with a bed, two bedside tables, a TV, and a view of the outside.

Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a nightstand.

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, white bedding, a wooden headboard, a painting on the wall, and a glass door leading to a bathroom.

Standard Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Premium Twin Room, Ensuite

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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About the area

Madrid

Heart of Madrid.At this Madrid Centro hostal, you'll be well placed to visit Puerta del Sol and Plaza Mayor, both within a 5-minute walk. Also, Gran Via is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Maestro Churrero - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Matador - ‬1 min walk

About this property

Hostal Royal Cruz

3-star hostal near Puerta del Sol, connected to a shopping center
There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hostal Royal Cruz also features tour/ticket assistance, coffee/tea in a common area, and a front-desk safe.

This 3-star Madrid hostal is smoke free.

  • 12 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hostal Royal Cruz offers 12 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

How close is Hostal Royal Cruz to the airport?

Hostal Royal Cruz is 10.1 mi (21-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hostal Royal Cruz have an airport shuttle?

Hostal Royal Cruz offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 30 per person.

Does Hostal Royal Cruz offer free breakfast?

Hostal Royal Cruz does not offer free breakfast.

Is there a casino at Hostal Royal Cruz?

No, there is no casino at this hostal, but Casino Gran Via (9-min walk) is nearby.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hostal Royal Cruz?

Free parking is not available at this hostal.

Does Hostal Royal Cruz have a pool?

Hostal Royal Cruz does not have a pool.

Does Hostal Royal Cruz have a spa?

There are no spa services available at this hostal.

How close is Hostal Royal Cruz to downtown Madrid?

Hostal Royal Cruz is 0.1 mi away from Madrid.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 335 reviews
Rating 8 - Good. 91 out of 335 reviews
Rating 6 - Okay. 15 out of 335 reviews
Rating 4 - Poor. 3 out of 335 reviews
Rating 2 - Terrible. 1 out of 335 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! In the middle of town! Great staff, clean rooms, quiet hours at night, very quiet!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff! If I’m ever in Madrid I’ll be back!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and love the space. Rooms beautiful and well maintained!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for touring Madrid. We walked to many attractions and restaurants. Staff was very friendly, helpful and efficient. Room was small but had everything we needed and a nice bathroom. AC was much appreciated since the temperature in Madrid got up to 38 degrees during our stay.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, very well maintained. Since it is centrally located, be prepared for it to be noisy late at night if you get a room w balcony since it faces a semi busy street. Overall a lovely experience for my first time in this city.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Madrid where you can walk everywhere including countless restaurants.Secured building and magnificent staff especially Carlos and Begonia who made us feel like old friends.We spent the whole day exploring and it’s good to come home in a clean and quiet room/hostel.
Segovia aqueduct
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay! Location, quiet aircon, wonderful communal kitchen with fridge, kettle, complimentary teas, coffees, pastries, boiled sweets and space to sit (although can imagine this could get really busy at times). Our spotlessly clean en-suite room was very comfortable, ok yes it was on the small side but it’s right in the city centre - what else would you expect! The hosts are what makes this hostal absolutely exceptional- so welcoming, informative, professional. Many of the best hotels in the world could learn from this exemplary team! Many thanks to you all
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff, and cleanliness were excellent. Our room was small but adequate. I would have liked a window with a little bit of a view but it was still fine as we didn’t spend much time in the room. Definitely good for the price and location. I did see larger rooms with windows/balconies. You can walk to most major sites and tons of restaurant options. I would recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well managed and maintained . Super clean. Great location, strong wifi, hot shower, friendly staff. Room is compact , but practical. In a common room, there are free coffee, milk and snacks all day long. Refrigerator, microwave, hot water kettle are for customers to use. Highly recommended!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay downtown Madrid
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location, very nice staff, but room is way too small for the price, and noise can be disruptive both from the outside and just as bad from the adjacent rooms, because the walls must be made of paper. I could hear everything and every single word people talked in the adjacent rooms. Not worth the 142 euros I paid for one night
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025