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Crisol Vía Castellana

4.0 star property
4-star hotel near Bernabéu Stadium, connected to the convention center

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Photo gallery for Crisol Vía Castellana

Classic Room
Exterior
View from room
Classic Room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Paseo de la Castellana, 220, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room with extra bed

Minibar, in-room safe, individually furnished, desk

Double room with extra bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Minibar, in-room safe, individually furnished, desk

Familiar Room

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Madrid

City center retreat .At this Chamartín hotel, you'll be well placed to visit Paseo de la Castellana and Plaza de Castilla, both within a 5-minute walk. Azca Financial District and Gate of Europe are also within half a mile (1 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Gate of Europe - 2 min walk - 0.2 km
  • Plaza de Castilla - 3 min walk - 0.3 km
  • Bernabéu Stadium - 3 min drive - 1.8 km

Getting around

  • Plaza de Castilla Station - 4 min walk
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Faborit - ‬2 min walk
  • ‪Asador de Aranda - ‬4 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Machico - ‬4 min walk
  • ‪Cafetería Solaire - ‬2 min walk

About this property

Crisol Vía Castellana

4-star hotel near Bernabéu Stadium, connected to the convention center
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Crisol Vía Castellana. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3315 sq ft of conference space
  • 308 sq m of conference space
  • Built in 1993
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Crisol Vía Castellana offers 228 accommodations with minibars and safes. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 21 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 per person

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Covered self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses solar energy.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza

Frequently asked questions

How close is Crisol Vía Castellana to the airport?

Crisol Vía Castellana is 7.7 mi (12-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Crisol Vía Castellana have an airport shuttle?

Airport shuttle services are not available at Crisol Vía Castellana.

Does Crisol Vía Castellana offer free breakfast?

Free breakfast isn’t provided at Crisol Vía Castellana, but buffet breakfast is offered for a fee of EUR 12 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Crisol Vía Castellana?

No, there is no casino at this hotel, but Casino Gran Via (10-min drive) is nearby.

What time is check-in at Crisol Vía Castellana?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at Crisol Vía Castellana?

Free parking is not available at this hotel. Self parking is available for EUR 21 per day.

Does Crisol Vía Castellana have a pool?

Crisol Vía Castellana does not have a pool.

Does Crisol Vía Castellana have a spa?

There are no spa services available at this hotel.

How close is Crisol Vía Castellana to downtown Madrid?

Crisol Vía Castellana is 3.7 mi away from Madrid.

Crisol Vía Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 324 out of 887 reviews
Rating 8 - Good. 374 out of 887 reviews
Rating 6 - Okay. 125 out of 887 reviews
Rating 4 - Poor. 39 out of 887 reviews
Rating 2 - Terrible. 25 out of 887 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

KAYODE

Travelled with partner
Liked: Cleanliness, staff & service
Ok rooms, facilities and food. Pretty average for 4 star
Stayed 4 nights in Nov 2024

8/10 Good

Edgar, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is rare to find now days a places that gives you good service at a reasonable prices.
Stayed 2 nights in Aug 2024

8/10 Good

Benito A.

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2024

6/10 Okay

Dolly

Business traveller
Disliked: Amenities, property conditions & facilities
Lamentablemente encontré muebles deteriorados, y puerta de baño en muy mal estado, NO tiene puerta de ducha. El colchón NO es comodo, y a pesar q pedí una king size, me pusieron 2 colchones juntos. Sin embargo el personal de Recepcion fueron muy atentos !
Stayed 4 nights in Oct 2024

2/10 Terrible

Carmina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

XARINTZIN JESICA

Stayed 1 night in Aug 2024

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel is stuck in the 1960's.. its not a 4 star Hotel at all. e.g. no bottled water in the room shower system that has a mind of its own running arctic cold to sun inferno in a split second bed is uncomfortable and room smells of 'old' musty'. I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
Stayed 1 night in Sep 2024

6/10 Okay

Nadia

Business traveller
Liked: Cleanliness, staff & service
Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Stayed 5 nights in Sep 2024

2/10 Terrible

Samuel

Stayed 1 night in Sep 2024

10/10 Excellent

Iciar

Stayed 1 night in Aug 2024

10/10 Excellent

Iciar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Aida

Liked: Property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

barry

Business traveller
Liked: Staff & service, room comfort
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Stayed 1 night in Jun 2024

6/10 Okay

Manoushka

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

Thelma

Travelled with partner
Liked: Staff & service
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis, Upper Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Eoin

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No es un hotel de 4 estrellas

El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
Stayed 3 nights in Feb 2024

6/10 Okay

JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024