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InterContinental Madrid by IHG

5.0 star property
Family-friendly 5-star hotel near El Retiro Park

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Photo gallery for InterContinental Madrid by IHG

Exterior
Presidential Suite, Multiple Beds (View, Club Lounge Access)
City view
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪3 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Plaza Mayor
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

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About the area

Madrid

City center retreat .With a stay at this Chamberí hotel, you'll be within half a mile (1 km) of Sorolla Museum and 2 miles (3 km) of Bernabéu Stadium. Thyssen-Bornemisza National Museum and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.3 km
  • Prado Museum - 4 min drive - 3.0 km
  • El Retiro Park - 6 min drive - 4.4 km
  • Royal Palace of Madrid - 7 min drive - 4.8 km
  • Plaza Mayor - 8 min drive - 5.1 km

Getting around

  • Gregorio Maranon Station - 3 min walk
  • Nuevos Ministerios Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬1 min walk
  • ‪Casa Longinos - ‬3 min walk
  • ‪Opium Madrid - ‬6 min walk
  • ‪El Jardín del InterContinental - ‬1 min walk
  • ‪BiBo Madrid - ‬4 min walk

About this property

InterContinental Madrid by IHG

Family-friendly 5-star hotel near El Retiro Park
InterContinental Madrid by IHG offers its guests a health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17829 square feet (1657 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Madrid by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 302 guestrooms or units
  • 7 levels
  • 17829 sq ft of conference space
  • 1657 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
InterContinental Madrid by IHG offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

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Property amenities

Family friendly

  • Baby toys
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 45 per night)
  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Piano
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • HDTV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 45 per night
  • Covered valet parking fee: EUR 45 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 722 reviews
Rating 8 - Good. 186 out of 722 reviews
Rating 6 - Okay. 44 out of 722 reviews
Rating 4 - Poor. 28 out of 722 reviews
Rating 2 - Terrible. 11 out of 722 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kasipathy, CATERHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Susana for your kind intervention and resolving the check-in issues. We enjoyed the time at the hotel and its lovely staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional in meeting my needs.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ashot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

10/10 Excellent

Gracia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nd comfortable hotel.. friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Encarnacion

Liked: Cleanliness, amenities, property conditions & facilities
All the personal were excellent
Stayed 15 nights in Dec 2024

10/10 Excellent

CLARENA

Stayed 1 night in Dec 2024

2/10 Terrible

ana

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifullly - run hotel. Great front desk, great breakfast, great room, very clean. Will return!
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good service and friendly staff. Hotel is bit dated
Stayed 1 night in Dec 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Todo muy bien excelente hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lady in front desk Ima. Bernardo.
Stayed 2 nights in Nov 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff very helpful much to do around the are
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, delicious breakfast, very helpful staff, comfy beds, spacious bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Gaith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff excellent customer service easy and fast check in and check out very clean room
Stayed 5 nights in Sep 2024

4/10 Poor

Raul, Lima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be refurbished
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and elegant. The staff was welcoming and helpful- from the bellman and VIP Checkin to the cleaning staff and lounge staff. We really enjoyed our stay! We will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

MARBETHE

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

I ended paying 440 euro extra for the room over I already paid Expedia
Stayed 2 nights in Aug 2024