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Pestana Collection Plaza Mayor

Property class: 4
4-star spa hotel near Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Collection Plaza Mayor

An arched brick interior with a central pool and a patterned door.
An indoor dining area with tables and chairs, a patterned floor, and hanging lights.
A long dining table set with plates, glasses, and cutlery, surrounded by chairs, in a room with a high ceiling and large windows.
A rooftop terrace with a pool, red chairs, and potted plants.
The entrance to the PESTANA PLAZA MAYOR HOTEL with a stone facade, a coat of arms, and a traditional wrought iron gate.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Imperial, 8, Madrid, 28012
  • Place, Plaza Mayor
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Classic Room

A hotel room with a large bed, two bedside lamps, a nightstand, and a mirror.

Classic Room

9.6 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a small table with a phone and a lamp, and a large mirror on the wall.

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Plaza Mayor)

A hotel room with a large bed, a view of buildings through a window, and a vase with flowers on the nightstand.

Superior Room (Plaza Mayor)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

A modern living room with a leather sofa, a glass coffee table, and a patterned rug.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

A hotel room with a large bed, bedside lamps, a desk with a telephone, and a mirror.

Deluxe Plaza Mayor

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Loft

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a small ottoman.

Loft

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Plaza Mayor)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite (Plaza Mayor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus

A hotel room with a bed, a window with curtains, a balcony, and a nightstand with a lamp.

Superior Plus

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

City center stay.At this Madrid Centro hotel, you'll be steps from Plaza Mayor and within a 15-minute walk of Royal Palace of Madrid. Thyssen-Bornemisza National Museum and National Prado Museum are also within 2 miles (3 km).

What's nearby

  • Plaza Mayor - 1 min walk - 0.1 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km
  • National Prado Museum - 14 min walk - 1.2 km

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • ‪Divorare - ‬2 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪La Chata Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk

About this property

Pestana Collection Plaza Mayor

4-star spa hotel near Plaza Mayor
Pestana Collection Plaza Mayor offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a library are also featured at Pestana Collection Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 90 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Pestana Collection Plaza Mayor offers 90 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to June 6:
  • One of the swimming pools
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

How close is Pestana Collection Plaza Mayor to the airport?

Pestana Collection Plaza Mayor is 13.5 mi (28-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on Dec 3, 2026 start from CA $335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pestana Collection Plaza Mayor have an airport shuttle?

Airport shuttle services are not available at Pestana Collection Plaza Mayor.

Does Pestana Collection Plaza Mayor offer free breakfast?

Free breakfast isn’t provided at Pestana Collection Plaza Mayor, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 13 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Pestana Collection Plaza Mayor?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) is nearby.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pestana Collection Plaza Mayor?

Free parking is not available at this hotel.

Does Pestana Collection Plaza Mayor have a pool?

Pestana Collection Plaza Mayor features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.One of the pools is closed seasonally each year from September 30 to June 6.

Does Pestana Collection Plaza Mayor have a restaurant?

Yes, there is a restaurant on site.

Does Pestana Collection Plaza Mayor have a spa?

This hotel has a spa, which features facials, Swedish massages, and body treatments.

How close is Pestana Collection Plaza Mayor to downtown Madrid?

Pestana Collection Plaza Mayor is 0.2 mi away from Madrid.

Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 840 out of 1003 reviews
Rating 8 - Good. 107 out of 1003 reviews
Rating 6 - Okay. 28 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with good breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location overlooking the big plaza just a very convenient place to stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff, beautiful rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel at a nice location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Hotel is very nice. We will be back on our next trip to Madrid.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, lovely building, all staff super nice and a great breakfast. Some facilities were being renovated but all else great and they worked with us to make up for no spa for our dates!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and they made the start of our Spain trip memorable by helping us celebrate our occasion with cava and cake. The hotel is beautiful and well maintained.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff service, beautiful hotel in a unique historic location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very helpful staff, comfortable bed and relaxing experience.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, location and food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a solid location. Breakfast was excellent, room was comfortable, a nice property to stay. I would recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Great hotel and location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with an excellent staff working there, the location is the best in the city too!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location super close to everything!!! The restaurant at the hotel was great! Views of the plaza were amazing!! The underground pool was the highlight
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and lovely hotel and staff.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loft room was excellent, with great view overlooking the Plaza Mayor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous hotel Ideal location Brilliant staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for us. Nice central location but still very quiet. The hotel knew it was my husband's birthday from the passport info when we registered and without saying anything, three staff delivered a slice of cake and birthday note to the room. Breakfast was delicious and when we arrived at the dining area, the staff already knew who we were. Lots of little nice touches. Would def stay again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, and location is unreal! Perfect base with great facilities and people also
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location. 💯
Stayed 1 night in May 2026