Skip to main content
Beginning of main content
 Miami •1 Room
 Miami • 1 Room
Book online or call 1-855-857-9091 Phone Number

Metropole Suites South Beach, a South Beach Group Hotel

4-star property
635 Collins Avenue, Miami Beach, FL 1-855-887-0424
2.4 out of 5
See all 9 travelocity Reviews

"Great service from hotel staff. Hotel was very clean! Upgraded to a suite which was a nice surprise- room was beautiful! " More

By a verified traveller on Sun 04 Nov 2018

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4-star boutique hotel near Collins Avenue Shopping Area

Oceanside stay

A stay at this South Beach hotel places you steps from Ocean Drive and a 5-minute walk from Collins Avenue Shopping Area. Lincoln Road Mall and Miami Beach Boardwalk are also within 2 miles (3 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this hotel. Dry cleaning, laundry facilities, and concierge services are also on offer.

1 Bedroom with King Bed and 1 Double Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $87* Per night/room 1 May - 2 May

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metropole Suites South Beach ratings based on 9 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Metropole Suites South Beach

Everyone (8) Couples (1)
2 out of 5
unaccommodating, dirty, no view, no heat, lights did not work.

Posted by on 29 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2023 by TM, Guest Relations

Hello Thomas, we're disappointed to learn that you did not have an enjoyable stay, but we appreciate your feedback.

5 out of 5
Great service from hotel staff. Hotel was very clean! Upgraded to a suite which was a nice surprise- room was beautiful!

Posted by , from Miami Beach on 4 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2018 by TM, Guest Relations

Hi Sarah! Thank you for a fantastic review. Its great to hear that our staff provided attentive service and upgraded your accommodations, so you were able to enjoy our most spacious suite. It was a pleasure to host you and we hope you will come again for a future stay.

2 out of 5
The pool was dirty, looked like a dog bath. Elecator lights didn’t work so it was very confusing. The hotel staff was very nice, but very slow. The hotel room- (1) the bed did not have a fitted sheet, (2) snack bar pringles were old- didn’t even crunch.... overall I probably would not stay there again and would not recommend it to a friend, over priced for the services and accommodations provided.

Posted by on 28 Mar. 2018

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2018 by TM, Guest Relations

We appreciate your feedback. Its nice to hear our staff was attentive. Our guest satisfaction is important to us, but it seems we missed the mark this time. Thank you for writing a review. Please consider us again, so we can make things right.

1 out of 5

Horrible Hotel Experience

Just minutes after we checked in the elevator broke down and we were stuck for 5+ minutes. We had to climb and go down 3 flights of stairs our entire time there. We even over heard the desk attendant Zach say that the elevator broke because we were big. Our shower did not work and we hadfo call several times to get it fixed and it took 4 hours for someone to come. Only for it to do the exact same same thing the next day. We made rhdw most of our trip, but we will never stay again or recommend it to anyone.

Posted by , from Mississippi on 27 Jun. 2017

Was this review helpful to you?
3 out of 5

Honeymoon

Our stay was nice. The staff were all so kind and helpful. We were always greeted.

Posted by , from Miami, Fl on 20 Apr. 2017

Was this review helpful to you?
Comment from Hotel Management

3 May 2017 by GM

Greetings Tiffani! We appreciate your wonderful review! Thank you very much for mentioning our kind and helpful staff. We love greeting our guests at all times and making them feel at home. We're so happy you spent a nice honeymoon with us! We hope you return soon!

2 out of 5

Ok hotel

The hotel was ok I didn't like the smell once we got off the elevator. The room was dark very little lighting. Don't think we'll be staying here again

Posted by , from NJ on 16 Feb. 2017

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2017 by GM

Hello Sexy Glamma, thank you for your feedback. We are so sorry to hear that you had a couple issues during your stay. We are working hard on addressing all concerns. Thanks again and we hope you have a nice day.

3 out of 5

Not what I expected

It may be ok for some people but I could only stay one night. The staff was very accommodating and move me to another hotel.

Posted by on 14 Sep. 2016

Was this review helpful to you?
3 out of 5

Return visit

Pros: Convenient location.
Cons: More lights in bedroom and dresser for clothing.
Location: Close to oceanfront, shopping and restuarants.
This was the second time we stayed at the Metropole. Was not as impressed as we were the first time. Our refrigerator leaked the first day or so and we had to call again to have someone come look at it. When he arrived, did not speak English and we could not understand what he was saying. Finally, the frig was replaced. Also there was no bedside light in the bedroom which would have been nice. No place to hang washclothes in the bathroom. This is convenient to eating, shopping and nightlife, however it is very noisy all the time.

Posted by , from North Carolina on 3 Aug. 2016

Was this review helpful to you?
1 out of 5

Do NOT stay at the here, it's a health hazard!

Pros: The staff was friendly.
Cons: HOUSEKEEPING. They should clean all their linens with stains (or replace them) and get rid of the moldy ceilings that gave me chest pain.
Location: great location. right by all the shops and one block from the beach.
The hotel can seem nice with a quick glance. The facilities look modern and new-ish however after staying here for a night I began to notice how disgusting the hotel was. I stayed in a two bedroom suite. It had a small kitchenette and living room. There was barely enough room for the pull out bed in the living room but that's no big deal. The kitchen garbage can could barely fit more than a couple pieces of trash but again not a big deal. Here's the BIG DEAL: MOLD. STAINS. everywhere. I stayed in a full size bed that had dark and white stains ALL OVER the bedding and the bed frame. This is REPULSIVE and I cannot believe that a hotel rated 3-stars online had such disgusting rooms. The walk-in closet had black fuzzy mold in the corners of the ceiling. The walls of the hotel room in the hallway also had odd stains on them. And the shower did not have a door so anytime someone showered, there was a huge puddle and water all over the bathroom. When I noticed the mold I asked to speak with the General Manager. Her and the head of housekeeping came to see my hotel room and apologized many times about the condition of the room. The hotel manager offered lunch at any of their other hotels. I never did take her up on the lunch, given I left later that day. I will never return to this hotel.

Posted by , from San Francisco on 17 Dec. 2015

Was this review helpful to you?

About the Metropole Suites South Beach, a South Beach Group Hotel

Location 635 Collins Avenue, Miami Beach, FL 33139

Property Features

As a guest of Metropole Suites South Beach, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The boutique Metropole Suites South Beach also features a garden, concierge services, and laundry facilities. This 4-star Miami Beach hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Built in 1940
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Metropole Suites South Beach offers 42 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch plasma televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropole Suites South
  • Metropole Suites South Hotel
  • Metropole Suites South Hotel Beach
  • Metropole Suites South Miami
  • Metropole Suites South Beach Hotel
  • Metropole Suites South Beach Miami Beach
  • Metropole Suites South Beach Hotel Miami Beach
  • Metropole Suites South Beach a South Beach Group Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing http://www.travelocity.ca/Miami-Hotels-Metropole-Suites-South-Beach.h1793948-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Miami-Hotels-Metropole-Suites-South-Beach.h1793948-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Miami-Hotels-Metropole-Suites-South-Beach.h1793948-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.