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"Very brief but had a problem with the shuttle waiting time. 35 minutes until they came " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

Dorval hotel in West Island area

Near the airport

Your stay at this West Island hotel places you within 6 miles (10 km) of Lachine Hospital and CAE. Bombardier Aerospace and Place Vertu Shopping Center are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and a free airport shuttle. Traveling on business? Take advantage of the express check-in, laundry service, and free train station pick-up. There's a sauna on site, and laundry facilities and free newspapers are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 108 guestrooms also offer WiFi and plasma TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$99* Per night/room 20 Dec. - 21 Dec.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room selected at check-in

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Quality Inn & Suites P.E. Trudeau Airport ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites P.E. Trudeau Airport

Everyone (10) Couples (2) Business (1)
4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Angie, Customer Service

Dear guest, thank you for staying with the Hotel Quality Inn & Suites. On behalf of the team, we are glad you had a pleasant stay. We look forward to seeing you soon.

4 out of 5
Close to airport with shuttle service, along with helpful staff, makes this a good choice for layover if you just want to sleep before connection flight. The price is reasonable and the area was quiet.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Angie, Customer Service

Dear guest thank you for the comments. Customer service is very important for the entire team. We hope to see you next time!

4 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Angie, Guest Services

Thank you for taking the time to submit your review. We are glad you had a pleasant stay and look forward to providing you with an even better experience on your next visit.

4 out of 5
Good amenities and good breakfast. Problem: Hold on credit card has not been refunded. Please attend to this ASAP JOHN DONOHUE

Posted by on 26 Jul. 2019

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4 out of 5
The mattress was the worst mattress that I have ever slept on...the mattress coils had almost no padding on them so it felt like I was sleeping on springs!

Posted by on 20 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Angie, Customer Service

Dear guest, our apologies for the poor experience. In fact we have recently upgraded all the bedding and mattresses in the rooms with very positive feedback for comfort from guests. We will have our head of household verify immediately the mattress condition in your room and change. We hope to serve you on your next visit for an improved stay.

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Angie, Service Client

Nous sommes très heureux que votre séjour soit favorable. Nous espérons vous offrir un séjour encore meilleur la prochaine fois!

4 out of 5
Close to the airport and for their breakfast which is included in the room rate

Posted by on 12 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Angie, Customer Service

Thank you for taking the time to provide your feedback. See you soon!

4 out of 5

Posted by on 24 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by Angie, Customer Service

Dear guest, thank you for your review. We hope to see you soon!

4 out of 5
Very brief but had a problem with the shuttle waiting time. 35 minutes until they came

Posted by on 4 Aug. 2018

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Comment from Hotel Management

8 Aug. 2018 by Angie

Dear Client, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4 out of 5
Suggested improvement: breakfast offerings are limited and could be improved. I have stayed here several times before. On the last visit I was given a room right across the hall from the breakfast room, where a noisy gathering took place late into the night. I complained to the front desk about the excessive noise and was eventually moved to a quieter room in the rear of the building. This time on arrival I immediately asked for a quiet room away from the reception area and was given a good room on the second floor, where we could sleep without disturbance. Thanks very much.

Posted by on 28 Jun. 2018

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Comment from Hotel Management

4 Jul. 2018 by BingXi W. - Asst. Front desk manager

Dear Guest, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

About the Quality Inn & Suites P.E. Trudeau Airport

Location 1010 ch. Herron Road, Dorval, QC H9S 1B3

Property Features

Free breakfast is available. Public spaces have WiFi for a fee. A roundtrip airport shuttle (available 24 hours) and a train station pick-up service are free. A sauna, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites P.E. Trudeau Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Dorval hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (2.8 km / 1.8 mi)
  • Train station: Dorval Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Quality Inn & Suites P.E. Trudeau Airport offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Plasma televisions come with satellite channels and pay movies. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Onsite parking is only available for the duration of the guest's stay. Extended parking is not available. For details, contact the property using the number provided on the booking confirmation email.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Please note that free parking is only available during guest's stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 140.00 per week
  • Rollaway bed fee: CAD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn P.E.
  • Quality Inn P.E. Trudeau Airport
  • Quality Inn Trudeau Airport
  • Quality P.E.
  • Quality P.E. Trudeau Airport
  • Quality Inn & Suites p.e. Trudeau Airport-Montreal Hotel Dorval
  • Quality Inn And Suites p.e. Trudeau Airport-Montreal
  • Quality & Suites P E Trudeau
  • Quality Inn & Suites P.E. Trudeau Airport Hotel
  • Quality Inn & Suites P.E. Trudeau Airport Dorval
  • Quality Inn & Suites P.E. Trudeau Airport Hotel Dorval

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.