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Citizen Hotel

3.0 star property
3-star beachfront hotel near Juhu Beach

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Photo gallery for Citizen Hotel

Dinner served, ocean views
Terrace/patio
Dinner served, ocean views
Lobby
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Place, Juhu Beach
    ‪1 min walk‬
  • Place, Prithvi Theatre
    ‪15 min walk‬
  • Place, ISKCON Temple
    ‪11 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Juhu

On the beach.Within a 15-minute walk of this Juhu hotel, you'll find Juhu Beach and Prithvi Theatre. ISKCON Temple and Nanavati Super Speciality Hospital are also within 2 miles (3 km).

What's nearby

  • Juhu Beach - 1 min walk - 0.1 km
  • Prithvi Theatre - 15 min walk - 1.3 km
  • Linking Road - 9 min drive - 2.0 km
  • NMIMS Mumbai - 9 min drive - 2.4 km
  • ISKCON Temple - 11 min drive - 2.4 km

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • Aroma - The Food Place
  • Juhu Chowpatty
  • Sesame
  • Soho House
  • Shivsagar

About this property

Citizen Hotel

3-star beachfront hotel near Juhu Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. The business-friendly Citizen Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 1982
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citizen Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citizen Hotel

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Citizen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 233 reviews
Rating 8 - Good. 80 out of 233 reviews
Rating 6 - Okay. 40 out of 233 reviews
Rating 4 - Poor. 31 out of 233 reviews
Rating 2 - Terrible. 23 out of 233 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renan Augusto Lopes

Stayed 9 nights in Sep 2025

2/10 Terrible

BHAVINKUMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all not worth it for price
Stayed 1 night in Sep 2025

6/10 Okay

GULSHANKUMAR

Travelled with family and small children
Disliked: Staff & service
Ok hotel not worth the price you pay
Stayed 1 night in Sep 2025

10/10 Excellent

Kavin, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And kind. Much appreciated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay well woth the money No negative comments
Stayed 4 nights in Jul 2025

8/10 Good

Alastair

Stayed 2 nights in May 2025

4/10 Poor

Shailendra

Disliked: Staff & service, amenities, property conditions & facilities
Room was small but decent. The location is good. Room service was was quite lacking.
Stayed 1 night in May 2025

10/10 Excellent

Jitendar, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

MOHIT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citizen Hotel Juhu

Have been here 3 times now. Beachfront location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Prashant

Stayed 1 night in Apr 2025

10/10 Excellent

jaanam prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Keshu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on Juhu beach. Very helpful staff. No issues
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Natasha Aziz

Liked: Cleanliness
Disliked: Staff & service
The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Stayed 5 nights in Feb 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.
Stayed 5 nights in Feb 2025

2/10 Terrible

Mohit

Stayed 1 night in Feb 2025

10/10 Excellent

Harinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

6/10 Okay

Saraswat

Liked: Staff & service
Disliked: Property conditions & facilities
Average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Keyur

Liked: Cleanliness, staff & service, room comfort

Beautiful location by the beach

We had a short stay before our flight to Toronto. It is a great location by the beach, in a nice neighborhood. The room was nice and clean with all amenities. The staff was very courteous and helpful. No complaints at all.
Stayed 1 night in Jan 2025