2/10 Terrible
Sanjay
Travelled with family
Apr 29, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanjay
Stayed 2 nights in Apr 2024
Itsy Hotels Cruz Royale Santacruz West
2.0 star property
Hotel near U.S. Consulate General in Mumbai
Choose dates to view prices
Photo gallery for Itsy Hotels Cruz Royale Santacruz West
Reviews
3.43.4 out of 10
Popular amenities
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
- 24/7 front desk
Explore the area
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
- Linking RoadPlace, Linking Road3 min walk
- Ashtavinayak TemplePlace, Ashtavinayak Temple3 min walk
- Juhu BeachPlace, Juhu Beach19 min walk
- Mumbai (BOM-Chhatrapati Shivaji Intl.)Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)15 min drive
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About the area
Mumbai
Santacruz stay.With a stay at this Santacruz hotel, you'll be within half a mile (1 km) of Linking Road and 2 miles (3 km) of Nanavati Super Speciality Hospital. Juhu Beach and Carter Road Promenade are also within 2 miles (3 km).
What's nearby
- Linking Road - 3 min walk - 0.3 km
- Ashtavinayak Temple - 3 min walk - 0.3 km
- Juhu Beach - 19 min walk - 1.7 km
- Nanavati Super Speciality Hospital - 6 min drive - 1.8 km
- Carter Road Promenade - 6 min drive - 1.7 km
Getting around
- Western Express Highway Station - 5 min drive
- Mumbai Santacruz Station - 11 min walk
- Chhatrapati Shivaji International Airport (BOM) - 22 min drive
Restaurants
- Sandwizzaa - 6 min walk
- Ram & Shyam - 8 min walk
- Shiv Mahal Restaurant - 5 min walk
- Shabari Restaurant - 4 min walk
- National Restaraunt & Bar - 5 min walk
About this property
Itsy Hotels Cruz Royale Santacruz West
Hotel near U.S. Consulate General in Mumbai
As a guest of Itsy Hotels Cruz Royale Santacruz West, you'll find complimentary newspapers in the lobby and laundry facilities. WiFi is free in public spaces.
Smoking is allowed in designated areas at this Mumbai hotel.
- 30 guestrooms or units
- Self-service laundry
- Front desk (24 hours)
- Newspapers in lobby (free)
- Smoking in designated areas
Itsy Hotels Cruz Royale Santacruz West offers 30 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
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Property amenities
Family friendly
- Laundry facilities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Accessibility
- No elevator
Room amenities
Entertainment
- 32-inch flat-screen TV with cable channels
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
More
- Air conditioning (climate-controlled)
- Ceiling fan
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.
Property is also known as
Treebo Trend Cruz Royale
Itsy By Treebo Cruz Royale
Itsy Hotels Cruz Royale Santacruz West Hotel
Itsy Hotels Cruz Royale Santacruz West Mumbai
Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai
Itsy Hotels Cruz Royale Santacruz West Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
4.8/10
Cleanliness
4.8/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
4/10 Poor
Bala
Jun 9, 2023
Disliked: Cleanliness
Bala
Stayed 3 nights in Jun 2023
4/10 Poor
Abeda
Jun 4, 2023
Disliked: Staff & service, property conditions & facilities
Bad location
This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty.
Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance.
Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away.
This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Abeda
Stayed 2 nights in May 2023