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4.3 out of 5

"Great except for COVID based limitations. The staff was great. " More

By a verified traveller on Thu 10 Sep 2020

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Hotel Description

Hotel near Gruene Hall in New Braunfels

Heart of New Braunfels

You'll find Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort within 3 miles (5 km) of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and phones are also available. Housekeeping is available once per stay.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, New Braunfels, TX ratings based on 48 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, New Braunfels, TX

Everyone (30) Couples (7) Family (11)
5 out of 5
Great except for COVID based limitations. The staff was great.

Posted by on 10 Sep. 2020

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Comment from Hotel Management

10 Sep. 2020 by Eric Gonzales

Anonymous,Thank you for your feedback.come back and see us next time you are and the area.let make your next stay a 5 out of 5 as well.have a great day!!!

4 out of 5

Posted by on 31 Aug. 2020

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Comment from Hotel Management

7 Sep. 2020 by Eric Gonzales

Anonymous,Thank you for staying here at the Country Inn and Suites in New Braunfels Texas.Come back and see us next time you are in the area.

4 out of 5
The staff is excellent good communication very clean very extra enjoyed it twice already will be visiting again every time we come to New Braunfels thanks again guys

Posted by on 10 Aug. 2020

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1 out of 5

Posted by on 27 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Vpatel

Dear Guest; We are sorry to hear that you were not satisfied with your stay. Hope to hear form you on the details so that we can make it right on your next trip.

4 out of 5

Posted by on 25 Jun. 2020

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4 out of 5

Posted by on 25 Jun. 2020

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5 out of 5
Large clean rooms. Friendly front desk good parking

Posted by , from Burleson, Tx on 21 Jun. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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5 out of 5
There are not to much sound barriers to block all the noise from the freeway

Posted by on 12 Feb. 2020

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2 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Country Inn & Suites in New Braunfels

Anonymous, Thank you for reviewing the New Country Inn & Suites in New Braunfels. We hope to see you back here, so we can make sure any of the inconviences you've had are fixed and never an issue again! We will turn that 2 out of 5, to a 5 out of 5 in no time!

About the Country Inn & Suites by Radisson, New Braunfels, TX

Location 1483 I-35 North, New Braunfels, TX 78130

Property Features

Country Inn & Suites by Radisson, New Braunfels, TX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A library, a terrace, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, New Braunfels, TX. Self parking is free. This New Braunfels hotel is smoke free.

  • 74 guestrooms or units
  • 4 levels
  • 70 sq ft of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (46 km / 28.6 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, New Braunfels, TX offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Radisson New Braunfels TX
  • Country Radisson New Braunfels TX
  • Radisson New Braunfels TX
  • Country Inn & Suites by Radisson, New Braunfels, TX Hotel

You should know

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.