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AC Hotel by Marriott New Orleans French Quarter

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Front of property - evening/night
Lobby lounge
Lobby lounge
Lobby
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
221 Carondelet St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(76 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | City view

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, No Windows

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, No Windows

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New Orleans

City center stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and Caesars Superdome. Jackson Square and Ernest N. Morial Convention Center are also within 2 miles (3 km).

What's nearby

  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Jackson Square - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km
  • National World War II Museum - 15 min walk - 1.3 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Brother's Food Mart And Fried Chicken - ‬1 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Good Catch | Thai Urban Bistro - ‬1 min walk
  • ‪Tacklebox And Oyster Bar - ‬3 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

4-star hotel near Bourbon Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott New Orleans French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2196 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1871
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 19.88 for adults and USD 10.95 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Reviews

AC Hotel by Marriott New Orleans French Quarter Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1041 reviews
Rating 8 - Good. 255 out of 1041 reviews
Rating 6 - Okay. 149 out of 1041 reviews
Rating 4 - Poor. 55 out of 1041 reviews
Rating 2 - Terrible. 68 out of 1041 reviews

Reviews

10/10 Excellent

Janee

Stayed 3 nights in Sep 2025

6/10 Okay

Stephon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

SARAH, Frederiksted

Stayed 7 nights in Jul 2025

2/10 Terrible

SARAH, Frederiksted

Travelled with family
Disliked: Cleanliness, staff & service
Room was filthy, staff is unprofessional and rude I would never waste my money on this hotel again, they give Marriott a bad name
Stayed 8 nights in Jul 2025

8/10 Good

naketa

Stayed 2 nights in Aug 2025

2/10 Terrible

Zikeshia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front staff was veryyyyyyyy rude nasty attitude didn’t properly explain payments with the valet parking very confusing
Stayed 2 nights in Aug 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times during my visits to nola. Its the perfect location.
Stayed 2 nights in Jul 2025

6/10 Okay

Roosevelt

Stayed 2 nights in Jul 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was a little hard but overall it was cool.
Stayed 2 nights in Jul 2025

8/10 Good

Krista, Wesley Chapel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We didn't eat at the hotel, but we did like that they had fresh, free coffee in the lobby. The room was clean and comfortable, but there were no hooks in the bathroom, and no mirror besides the one over the bathroom sink. For ME the bed was hard and lumpy, but the a/c was cold and quiet. All of the staff were very helpful and friendly, especially De'Jon.
Stayed 3 nights in Jul 2025

8/10 Good

Michael Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Vanekie Needain Arrington

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall the property was clean in the lobby.. The staff members are very friendly… but for the room the area around the bed was dirty and not clean, we asked for new towels and they had stain marks on them.. I should the front desk management the videos I took of the room.. And she goes oh Im going into a meeting now I will bring that up, then she said oh sorry I'm not able to give you any money back because you paid in advance!!!!
Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Arnold

Travelled with partner
Liked: Amenities
It was cool
Stayed 1 night in Jul 2025

10/10 Excellent

Pearce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Jul 2025

8/10 Good

Monique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Tony, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
I didn’t like that it took too long to check in. to check out was faster and easier. The outside it’s dirty and smells bad, and the inside of the hotel was clean, one thing they need to change is the bathroom door & it needs a lock. No privacy
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Location is great for those wanting to be close but not in the middle of the French Quarter.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley Cheri

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go-to hotel for New Orleans. We love that we're conveniently located near Bourbon Street and several restaurants and stores.
Stayed 3 nights in Jul 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location to walk to all the stores and dining area
Stayed 3 nights in Jul 2025