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Empress Hotel

Property class: 2
Hotel near Bourbon Street in New Orleans

Choose dates to view prices

Photo gallery for Empress Hotel

A two-story hotel with a central entrance, a balcony on the upper floor, and a flag in front.
A small black metal shelf with a white towel placed on it, positioned against a wall with a mirror reflecting part of the room.
A vending machine with snacks and a beverage dispenser.
A two-story building with a sign reading "The EMPRESS HOTEL". There are potted plants on the ground floor and a flag on the balcony.
A hallway with a reception desk, a clock, and a fire extinguisher.

Reviews

4.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
1317 Ursulines Ave, New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Royal Street
    ‪10 min walk‬
  • Place, Mardi Gras
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a bed, a chair, a small table, and a painting on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

New Orleans

Mid-City District stay.Within a 15-minute walk of this Mid-City District hotel, you'll find Bourbon Street and Mississippi River. Canal Street and Caesars New Orleans Casino are also within 2 miles (3 km).

What's nearby

  • Bourbon Street - 8 min walk - 0.7 km
  • Royal Street - 10 min walk - 0.9 km
  • Mardi Gras - 13 min walk - 1.1 km
  • Jackson Square - 15 min walk - 1.3 km
  • French Market - 15 min walk - 1.3 km

Getting around

  • North Rampart at Ursulines Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Cajun Seafood - ‬11 min walk
  • ‪Manchu Food Store - ‬8 min walk
  • ‪Lost Coyote - ‬8 min walk
  • ‪Budsi’s Authentic Thai - ‬11 min walk
  • ‪Port of Call - ‬10 min walk

About this property

Empress Hotel

Hotel near Bourbon Street in New Orleans
Empress Hotel offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this New Orleans hotel.

  • 36 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
Empress Hotel offers 36 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Empress Hotel to the airport?

Empress Hotel is 15.6 mi (22-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Empress Hotel?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at Empress Hotel on Sept 20, 2026 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Empress Hotel have an airport shuttle?

Airport shuttle services are not available at Empress Hotel.

Does Empress Hotel offer free breakfast?

Empress Hotel does not offer free breakfast.

Is there a casino at Empress Hotel?

No, there is no casino at this hotel, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (3-min drive) are nearby.

What time is check-in at Empress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Empress Hotel?

This hotel offers free self parking.

Does Empress Hotel have a pool?

Empress Hotel does not have a pool.

Does Empress Hotel have a spa?

There are no spa services available at this hotel.

How close is Empress Hotel to downtown New Orleans?

Empress Hotel is 1 mi away from New Orleans.

Empress Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 10 out of 19 reviews

4.6/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service
Room was clean and staff was wonderful.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Candelaria M

Liked: Staff & service
The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated design but very clean.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Jenelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Loyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most horrible hotel experience ever. Just… don’t.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rhonda

Liked: Staff & service
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness
Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Caroline

Disliked: Cleanliness, amenities
The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities
There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

University

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Tapendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition. I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave. I had to book another hotel last minute, which cost more, but it was a relief to get out of there. What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up. I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

cameron

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Tina

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Adam

Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Reginald

Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Younha

Stayed 2 nights in Jan 2026

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