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"Superb in every way. There for a romantic getaway and the suite was large and elegant. Staff was friendly, knowledgeable, and discrete. Dining and roo
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By a verified traveller on Mon 04 Feb 2019
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Hotel Description
Family-friendly 5-star hotel near Audubon Aquarium of the Americas
City center retreat
At this Central Business District hotel, you'll be well placed to visit Canal Street and Audubon Insectarium, both within a 5-minute walk. Audubon Aquarium of the Americas and Bourbon Street are also within half a mile (1 km).
Award-winning
A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the outdoor pool and perks like free WiFi.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and Frette Italian sheets, the 316 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. IPod docks, 24-hour room service, and minibars are also available.
Windsor Court Hotel ratings based on 34 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Windsor Court Hotel
Everyone (5)
5 out of 5
Superb in every way. There for a romantic getaway and the suite was large and elegant. Staff was friendly, knowledgeable, and discrete. Dining and room service really good too. Expensive and worth it.
Posted by a verified traveller on 4 Feb. 2019
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5 out of 5
Great location near the French Quarter. Beautiful room. I stay there most times I go to NOLA, and love it.
Posted by Amy, from Great Falls, VA on 5 Nov. 2018
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Comment from Hotel Management
12 Nov. 2018
by Windsor Court Hotel
Thank you for being loyal guest of Windsor Court Hotel. We are happy to learn your stays have been enjoyable and appreciate your complements. Looking forward to welcoming you back soon!
5 out of 5
careless, careless
Unfortunately, when I reserved my premium suite through Travelocity, I saw the two queen beds in the picture for that selection, and clicked on it. It turns out that the picture of two queen bed was matched up with a king bed room The hotel was out of double queens, so I ended up sleeping on a foldout cot in my premium suite while my teenage daughter took the king bed. Moral to this story: don't book hotels through Travelocity.
Posted by hawkeye, from williamsport on 1 Aug. 2016
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5 out of 5
A true gem...
It was great to be back at the Windsor Court.....a wonderful graceful place in the heart of downtown yet a bit off the beaten track. Superior staff & facilities. Rated 4 Stars, should probably be 5. Looking forward to our next visit to the Big Easy so we can return.
Posted by a verified traveller on 13 Jan. 2016
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5 out of 5
Great location edge of the French quarter and nice
Great staff and services. Room not ready when we arrived and was given free upgrade.
Posted by Roy, from Memphis, TN on 5 Jan. 2016
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1 out of 5
Very Very Poor Customer Service/ Glorified Marriott
Cons:poor housekeeping, kicked off the internet repeatedly, room locks in poor working condition, unannounced staff intrusion, very poor customer service
Let me start by saying I was underwhelmed. I just came back from the Mandarin Oriental NYC, and Ritz Carlton West Palm Beach. My travels also include stays at Four Seasons Costa Rica and Las Ventanas in Cabos to name a few. So perhaps I expected too much. Alas, it was a American Express property so I didn't think it would be as bad as it was. The housekeeping service was minimal, there was never any staff answering the phones after 11pm. I had to call for basic items repeatedly which never appeared.At one point I actually expected them to just leave the cleaning supplies for me to use. The lock on the room door broke several times. At one point we were locked out of our room several times for long periods of time. The worst part of the stay was when a male staff walked in on our room unannounced to replace two bottles of water. All of our concerns were brought to Kyle the "manager" ( I use that term loosely), who promised a resolution. We never heard back from him during the rest of our stay. The ONLY redeeming quality was the club level. That is the one place that felt five star. As for the rest of the hotel it had a glorified Marriott feel. We will be staying at the Ritz when we return. Centurion will definitely hear about our experience with his property and so will Kenneth C. They may want to reconsider this an American Express property, as it does not live up to the standards. For those who are accustomed to average this is the place for you, for the others with a more discerning palate, DO NOT STAY HERE! There is no need to accept mediocrity. Good luck staying an Amex property!!!!
Posted by BlackCardTravel1, from New York, NY, USA on 18 Apr. 2013
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5 out of 5
Great hotel, finest in New Orleans
Pros:Close restaurants, Quiet
Discovered this place by accident and we were glad we did. We have three children and were taking a cruise out of New Orleans and wanted to be outside the quarter, but within walking distance of it. Quiet, clean, and spacious room that we hated to leave for a cruise cabin the next day. We usually go to New Orleans twice a year and we will stay here each time.
Posted by Ferg1293, from Birmingham, AL, USA on 24 Mar. 2013
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3 out of 5
The hotel was beautiful and the rom was nice. The staff was not warm and friendly starting with the check-in.
Pros:Free Internet, Quiet
Cons:staff not welcoming.
Windsor Court is a beautiful hotel and the rooms are wonderfully decorated. However, the staff was not friendly and did not make any effort to make us feel welcome. There was no introduction of the amenities available at the hotel.
We had breakfast and dinner in the restaurant, and the food was good. The lady in the gift shop was very pleasant. Would I stay again? Maybe.
Posted by LookingAhead, from Atlanta, GA, USA on 7 Sep. 2012
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5 out of 5
Perfection!!!!
You can't get any better in New Orleans....perfect location, perfect service, perfect comfort.
Posted by GlobalCajun, from Louisiana, USA on 29 Jun. 2012
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5 out of 5
Gorgeous hotel, excellent location
Pros:Close restaurants, Free Internet, Quiet, great location, beautiful decor
We loved the look and feel of the hotel. Very elegant, the decor is gorgeous! The location is perfect too - we went to experience all of New Orleans and the hotel's location allowed us to do all that without being kept up all night by the noise. You can walk anywhere you might want to go and really experience all of the major districts of New orleans. The restaurant and lounge were lovely too. The only negative comment I can make is on the hotel staff - they did not go out of their way to be helpful or even friendly.
Windsor Court Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 10,000 square feet (1 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Windsor Court Hotel. Parking is available for a fee. This 5-star New Orleans hotel is smoke free.
1 building
316 guestrooms or units
23 levels
10,000 sq ft of conference space
1 sq m of conference space
Built in 1984
Dining venue
Bar or lounge
Childcare (surcharge)
Poolside lounge chairs
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Valet parking (surcharge)
Transport
Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.9 km / 16.1 mi)
Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Windsor Court Hotel offers 316 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Pillowtop beds
Minibar
IPod dock
In-room dining (24 hours)
Flat-screen television
Satellite channels
Frette Italian linens
Hypo-allergenic bedding
Bathtub or shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
The Grill Room - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.
Spa Services
Number of treatment rooms 10
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Steam room in spa
Detoxification wrap
Massages
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Number of children who can stay free - 3
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 30 and USD 40 per person (approximately)
Valet parking fee: USD 51.73 per day (in/out privileges)
Pet deposit: USD 150.00 per stay
Pet fee: USD 150 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Court Hotel Windsor
Court Windsor
Court Windsor Hotel
Hotel Court Windsor
Hotel Windsor Court
Windsor Court
Windsor Court Hotel
Windsor Court Hotel New Orleans
Windsor Court New Orleans
Windsor Hotel
Windsor Court Hotel Hotel
Windsor Court Hotel New Orleans
Windsor Court Hotel Hotel New Orleans
You should know
Windsor Court Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Windsor Court Hotel is listed in the 2016 Condé Nast Traveler Top 100 List.
The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
