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"The room was disappointing the bathroom was really small and the light switch and the sink was outside of the bathroom. But the staff is really nice a ... " More

By a verified traveller on Thu 01 Aug 2019

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Hotel Description

Bayside hotel in Queens area

In Bayside

Your stay at this Queens hotel places you within 6 miles (10 km) of Flushing Meadows-Corona Park and St. John's University. Citi Field is within 6 miles (10 km) and Arthur Ashe Stadium is within 9 miles (15 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, comfy beds

The 48 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and room service.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$142* Per night/room 26 Jul. - 27 Jul.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Queens Gold Coast ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Queens Gold Coast

Everyone (7) Couples (3) Family (4)
1 out of 5
Upon check in the only elevator in the hotel was not working. Desk clerk said we could excess the hotel from self parking level. We could not get in and had to drag our bags around the property in the cold Misinformation. We had to carry our bags up 4 flights Our room was very disappointing. Tiny bathroom w no sink. The sink is in our room itself The TV then had no signal and the front desk person did not report it immediately We waited 2 1/2 hr for a repair Next morning housekeeping knocked our door at 8 and then again 8:30. Check out is at 11. WTH Horrible experience. Never again

Posted by on 21 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Cathy D. - General Manager

Please contact me directly, Cathy De Lucia General manager. I would love the opportunity to speak with you to rectify your experience.

4 out of 5

Posted by on 14 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Cathy D. - General Manager

Thank you for your excellent feedback. We look forward to providing you with another great experience soon.

1 out of 5
They did not give us a Queen bed as you had booked us. There was no deep jacuzzi size tub with private access. There was no 24/7 room service. There was no mini bar.we recurved a double bed instead of a queen bed!

Posted by on 18 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Cathy D. - General Manager

We are sorry to hear of your experience with us at the Best Western Queens Gold Coast. Your satisfaction is extremely important to us. Please call the hotel and ask for me directly, Cathy De Lucia General Manager, so that we can speak about your stay and hopefully resolve your displeasure. Thank you

4 out of 5
The room was disappointing the bathroom was really small and the light switch and the sink was outside of the bathroom. But the staff is really nice and accommodating.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Cathy D. - General Manager

Thank you for your feedback. We are happy to see that our staff provided you with courteous and helpful customer service. We hope you enjoyed some of the complimentary perks we have to offer our valued guests such as breakfast and parking. We hope you will join us again for the opportunity to provide a five-star experience.

5 out of 5
Great stay clean friendly! Garage parking available!

Posted by on 6 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Cathy D. - General Manager

We are thrilled you enjoyed your stay! My staff and I look forward to welcoming you back again the next time you find yourself in the area. Thank You,

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Cathy D. - General Manager

Thank you for your stellar review. We look forward to welcoming you back to the Best Western Queens Gold Coast soon. Thank You,

2 out of 5

Worst night's sleep in a hotel ever

Very uncomfortable bed and pillows. Furthermore, beds too small.

Posted by on 27 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Cathy D. - General Manager

We are sorry to hear that you did not enjoy your stay at the Best Western Queens Gold Coast. Our guests return time and again for the comforts of their room, our friendly staff and a home away from home experience. We are sorry this was not your experience. Please contact me directly, Cathy De Lucia General Manager, so that we can discuss your stay further. I look forward to speaking with you. Thank You,

3 out of 5
Parking difficult. Bathroom cramped. Sink too low.

Posted by on 29 Jun. 2018

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Comment from Hotel Management

6 Jul. 2018 by Cathy D. - General Manager

Thank you for your stellar review of the Best Western Queens Gold Coast. Parking, like real estate is a hot commodity, we have our own parking lot, but also have the use of our sister hotel, the Adria Hotel and Conference Center's parking lot. Should you choose, there is plenty of parking in the surrounding residential area. We hope that you were treated to the excellent customer service we are known for. We look forward to welcoming you back again soon to earn a fifth star. Thank You,

4 out of 5

Convenient for our needs

Pros: Location
Flew into town to take care of family. Chose hotel based on location. Parking for a larger vehicle can be a concern as parking is tight at best. Front desk staff very friendly & helpful. Room was clean but it looked like there was water leaking in the bathroom. My wife thought the bed was very comfortable but I woke up with a few more aches & pains than usual. Our room faced Northern Blvd with light pouring in all hours of the night. We could not find any way to really darken the room. We would return if we found ourselves back in Queens.

Posted by , from Texas on 5 Dec. 2017

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Comment from Hotel Management

12 Dec. 2017 by Jessica B. - General Manager

Thank you for choosing the Best Western Queens Gold Coast. We are happy to hear that you will return next time you are in town. It is our wonderful staff that truly make this hotel and all that it is. They strive to make each guest feel like they are in their home away from home. We are sorry that you did not get a good night's sleep. We do have blackout curtains in each room so that the room is dark enough to sleep well. Thank you for bringing the leak issue to our attention. We will take care of this. We look forward to welcome you back soon so that we may show you a five-star experience. Until then. Thank you,

2 out of 5

Our stay was 3/26-27, NOT 3/25-26

Pros: We liked that it was about 10 minutes from the hospital, LIJ, where my son was to have surgery on 3/27 and we had to be at the hospital by 5:30 a.m.
Cons: Front desk attitude to be more hospitable. Fix the room temperature issue. Apply refund of $143+ to my credit card. We paid for 3/26-27.
Location: It was close to the hospital, LIJ, and was convenient since we live on eastern Long Island and had to be at the hospital by 5:30 am for son's surgery.
Unfortunately, we had a terrible experience. We paid for our stay (3/26-27) when we arrived only to find out that the hotel had our reservation for 3/25-26. I want a refund of $143+ applied to my credit card for 3/25-26 please since we were told by the front desk that we would be charged for 3/25-26 anyway! We were there less than 24 hours 3/26-27! The room was very hot and had no way to lower the heat when we called the front desk and they couldn't do anything about it.

Posted by , from eastern L.I. on 18 Apr. 2017

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Comment from Hotel Management

22 Apr. 2017 by Jessica Brown

Dear Joan, We apologize for any inconveniences throughout your stay with us. We will be more than happy to research with Travelocity to see how we could further assist. Thank you, Regards, Jessica Brown

About the Best Western Queens Gold Coast

Location 220-33 Northern Blvd, Bayside, NY 11361

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters). A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Best Western Queens Gold Coast. Free self parking is available. This Bayside hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: LaGuardia Airport (LGA) (15.8 km / 9.8 mi)
  • Train station: Bayside Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Queens Gold Coast offers 48 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Bayside hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10:30 AM.

Marbella - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bayside Best Western
  • Bayside Inn Best Western
  • Best Western Bayside
  • Best Western Queens Gold Coast Hotel Bayside
  • Bayside Ramada
  • Ramada Adria Hotel
  • Ramada Bayside Queens Hotel Bayside
  • Ramada Inn Bayside
  • Best Western Queens Gold Coast Hotel
  • Best Western Queens Gold Coast Bayside
  • Best Queens Gold Coast Bayside
  • Best Western Queens Gold Coast Hotel
  • Best Western Queens Gold Coast Bayside
  • Best Western Queens Gold Coast Hotel Bayside

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.