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4.3 out of 5

"My family of 5 - 2 adults and 3 children - spent 5 nights in Apartment #5. The apartment was clean and well-maintained. Check-in and check-out were ... " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

3-star aparthotel near 5th Avenue

Heart of New York

A stay at this Manhattan aparthotel places you steps from Empire State Building and a 5-minute walk from 5th Avenue. Madison Square Garden and Broadway are also within half a mile (1 km).

Property Amenities

Free WiFi in public areas, limo/town car service, and express check-in are available at this aparthotel. Express check-out, luggage storage, and laundry facilities are also on offer.

Free WiFi, kitchenettes

The 9 apartments feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include flat-screen TVs, espresso makers, and hair dryers. Housekeeping is available on request.

Exterior Corner Studio #89

Bed Count 3 Full Beds Maximum Occupancy 6 Max
CA $354* Per night/room 2 Apr. - 3 Apr.

Big One Bedroom #2

Bed Count 2 Full Beds Maximum Occupancy 7 Max

One Bedroom Apt #4

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Big One Bedroom #6

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Big Studio #52

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Exterior Broadway Studio #5

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Macy Empire Apartments ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Macy Empire Apartments

Everyone (2) Family (1)
5 out of 5

Posted by on 29 Oct. 2021

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5 out of 5
My family of 5 - 2 adults and 3 children - spent 5 nights in Apartment #5. The apartment was clean and well-maintained. Check-in and check-out were very easy. They let us check in early and we were able to leave our bags for a small fee on our check-out day. This is a corner apartment with windows on two sides - you can see Macy's and the Empire State building from the windows. What a great location! We were one block from the nearest subway station, so getting around town was very convenient. We would definitely stay here again.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Macy Empire

Thank you very much for your comment. We are really happy knowing that you enjoy your stay with us. We hope we can see you again!!

3 out of 5

Not actually a hotel, really a rented apartment

Pros: There was a kitchen area with sink, stove, microwave, and full size fridge.
Cons: Accuracy of listing for this "hotel" should clearly indicate that it is not a hotel with "apartment style" accommodations, but really an apartment.
Location: Decent location. Short walk to 6th and 7th Ave. On the backside of Koreatown. Short walk to Madison Square Park and the Flatiron building.
This is not a hotel but an apartment that's rented out as if this were a hotel. There is no front desk, no proper check in/check out procedure, no on-site/valet parking. It's an apartment building that they clearly own a few units in. The fact that it's an apartment is actually kind of cool *if you want to stay in an apartment*. If you're looking for a hotel and the conveniences of a hotel, this is not for you. The bathroom was decent. It's nice to have the fridge and kitchen set up. However, the building (or at least the floor we stayed on) smelled strongly of cat litter. The beds had very low quality mattresses (I'm not sure they were mattresses actually, and not just foam) that were extremely squishy and not suitable for a toddler. Also be aware that you will be asked to pay an additional cleaning fee when you get there, so it's not quite the deal it looks like online.

Posted by on 12 Jun. 2017

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Comment from Hotel Management

16 Jun. 2017 by Macy Empire

Thank you for visiting.

About the Macy Empire Apartments

Location 38 W 31st St, New York, NY 10001

Property Features

As a guest of Macy Empire Apartments, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Macy Empire Apartments also features limo service, express check-in, and express check-out.

  • 9 guestrooms or units
  • 11 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: New York W 32nd St. Station (0.3 km / 0.2 mi)
  • Metro station: 28 St. Station (Broadway) (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Macy Empire Apartments offers 9 air-conditioned accommodations with espresso makers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Espresso maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Macy Empire Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Cribs (infant beds) are available for USD 50.0 per stay.

Pet Policy

  • Pets: USD 60 per pet, per stay
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 50 per day
  • Crib (infant bed) fee: USD 50.0 per stay
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Studio Midtown West Apartment
  • Metro Studio Apartment
  • MACY EMPIRE Apartment New York
  • MACY EMPIRE Apartment
  • MACY EMPIRE New York
  • Macy Empire Apartments Apartment New York
  • Macy Empire Apartments Apartment
  • Macy Empire Apartments New York
  • MACY EMPIRE
  • Macy Empire Apartments York
  • Macy Empire Apartments New York
  • Macy Empire Apartments Aparthotel
  • Macy Empire Apartments Aparthotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.